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Housed in a representative building in Puebla’s historic centre, Hotel Palace Puebla offers free Wi-Fi connection and is just 200 metres away of popular touristic spots, like Puebla’s Main Square and cathedral. The rooms at Hotel Palace Puebla are simple decorated and offer a flat-screen satellite TV and telephone line. The private bathroom has free toiletries. The hotel has an on-site restaurant that serves typical dishes of Puebla, as well as Mexican cuisine. Hotel Palace Puebla is 10 minutes’ walk from the convention centre. Popular zoo Africam Safari is 30 minutes’ drive away.

Couples particularly like the location — they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the real heart of Puebla, this hotel has an excellent location score of 9.4

FREE private parking!


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 double bed
2 double beds
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.5
Facilities
7.9
Cleanliness
8.3
Comfort
7.8
Value for money
8.2
Location
9.4
Free WiFi
7.4
Select topics to read reviews:

See what guests loved the most:

  • Andrejs
    Latvia Latvia
    Location. They also allowed us to leave luggage till the evening
  • Rebecca
    United Kingdom United Kingdom
    We only paid 300 pesos for 1 night, great value and location
  • Edward
    Mexico Mexico
    The location is close to the main zócalo and lots of restaurants.

Hotel surroundings

Restaurants
1 restaurant on site

  • el rincon poblano
    • Cuisine
      Mexican

Facilities of Hotel Palace Puebla

Most popular facilities
  • Free parking
  • Free WiFi
  • Family rooms
  • Airport shuttle
  • Restaurant
  • 24-hour front desk
  • Non-smoking rooms
  • Room service
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Additional toilet
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
Kitchen
  • Cleaning products
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
  • Pay-per-view channels
Food & Drink
  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible at a location nearby (reservation is not needed).
  • Valet parking
  • Parking garage
  • Accessible parking
Reception services
  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Grocery deliveries
    Additional charge
  • Non-smoking throughout
  • Wake-up service
  • Packed lunches
  • Lift
  • Family rooms
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
Accessibility
  • Upper floors accessible by elevator
Languages spoken
  • English
  • Spanish

House rules

Hotel Palace Puebla takes special requests - add in the next step!

Check-in

From 14:00 to 16:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

From 12:00 to 13:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Mastercard Visa American Express Cash Hotel Palace Puebla accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

A deposit via bank transfer is required to secure your reservation (see Hotel Policies). The property will contact you with instructions after booking.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Palace Puebla in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

If you require an invoice when booking a prepaid rate, please write this request and your company details in the Ask a question box.

FAQs about Hotel Palace Puebla

  • Check-in at Hotel Palace Puebla is from 14:00, and check-out is until 13:00.

  • Hotel Palace Puebla offers the following activities / services (charges may apply):

    • Room options at Hotel Palace Puebla include:

      • Double
      • Twin

    • Hotel Palace Puebla is 200 yards from the centre of Puebla. All distances are measured in straight lines. Actual travel distances may vary.

    • The prices at Hotel Palace Puebla may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Hotel Palace Puebla has 1 restaurant:

      • el rincon poblano

    • Yes, Hotel Palace Puebla is popular with guests booking family stays.