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This hotel in downtown Playa Del Carmen is a few blocks from 5th Avenue. Rooms at Hotel Plaza Playa have cable TV and free Wi-Fi is available in public areas. Plaza Playa’s hot water in rooms is solar panel powered, making it an environmentally-friendly hotel. Free on-site parking is available for guests and the reception is open 24 hours a day. Fifth Avenue, a pedestrian street with shops, restaurants, and nightlife, is a 6-minute walk from Hotel Plaza Playa. Cancun International Airport is 40 minutes' drive.

Couples in particular like the location – they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the heart of Playa del Carmen, this hotel has an excellent location score of 8.8

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 queen bed
or
1 full bed
1 twin bed
and
1 queen bed
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Guest reviews

Categories:

Staff
8.8
Facilities
8.0
Cleanliness
8.7
Comfort
8.6
Value for money
8.6
Location
8.8
Free WiFi
6.9
Low score for Playa del Carmen
Select topics to read reviews:

See what guests loved the most:

  • Yolanda
    United States of America United States of America
    The location is very close and convenient to everything you could possibly need
  • Thomas
    United States of America United States of America
    Extremely helpful staff with a great location. Hotel was kept very neat and clean. The location was spot on for eateries.
  • Slobodan
    Serbia Serbia
    Nice hotel. Good price-value ratio. Location is good, only 3 blocks from Quinta Aventida and 10 minute walk from the beach. Tons of restaurants around and you also have 2 mega markets just 1 block away. Staff is very nice and forthcoming. There...

Hotel area info

Amenities of Hotel Plaza Playa
Great facilities! Review score, 8

Most popular amenities
  • Free WiFi
  • Free parking
  • Family rooms
  • Non-smoking rooms
  • Room service
  • 24-hour front desk
  • Air conditioning
  • Daily housekeeping
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
Outdoors
  • Outdoor furniture
Room Amenities
  • Socket near the bed
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • TV
Food & Drink
  • Minibar
Internet
WiFi is available in public areas and is free of charge.
Parking
Free private parking is available on site (reservation is not possible).
  • Parking garage
Services
  • Daily housekeeping
  • Concierge
  • Baggage storage
  • Wake-up service
  • Tour desk
  • 24-hour front desk
  • Room service
Front Desk Services
  • Invoice provided
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Safe
General
  • Designated smoking area
  • Air conditioning
  • Tile/Marble floor
  • Elevator
  • Family rooms
  • Non-smoking rooms
Accessibility
  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator
Languages Spoken
  • English
  • Spanish

Property practice

This property told us they've implemented a practice in one of these categories: waste, water, energy and greenhouse gases, destination and community, or nature.

House rules

Hotel Plaza Playa takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 1 years
Extra bed upon request
Free
Crib upon request
Free
2 - 5 years
Extra bed upon request
Free
11+ years
Extra bed upon request
MXN 150 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa Cash Hotel Plaza Playa accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

FAQs about Hotel Plaza Playa

  • Check-in at Hotel Plaza Playa is from 3:00 PM, and check-out is until 12:00 PM.

  • The prices at Hotel Plaza Playa may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Hotel Plaza Playa is 2,150 feet from the center of Playa del Carmen. All distances are measured in straight lines. Actual travel distances may vary.

  • Hotel Plaza Playa offers the following activities/services (charges may apply):

    • Room options at Hotel Plaza Playa include:

      • Double
      • Quad
      • Triple