• Sea view
  • Garden
  • Swimming pool
  • BBQ facilities
  • Free WiFi
  • Terrace
  • Balcony
  • Free parking
  • Bathtub
  • Air conditioning

Located 15 miles from Cancun, this resort features 9 different swimming pools and a full-service spa. The resort also offers yoga, dance, cooking and fitness classes. Each suite within the Hyatt Ziva Riviera Cancun All-Inclusive includes a mini-bar. An in-room safe and coffee facilities are provided. All suites include a seating area with a flat-screen satellite TV. Live nightly entertainment is available at the indoor theater at Hyatt Ziva Riviera Cancun All-Inclusive. Guests can participate in many activities including basketball, water aerobics and beach volleyball. This resort features 17 different restuarants, bars and lounges serving Italian, Mexican Asian, Seafood and International dishes available. Guests can also find fresh seafood, Pan-Asian and Oriental cuisine. The nearest airport is Cancún International Airport located 13 mi from the property.

Couples in particular like the location – they rated it 8.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Hyatt Ziva
Hotel chain/brand
Hyatt Ziva

Property highlights

Want a great night's sleep? This property was highly rated for its very comfy beds.

Breakfast Info

Buffet

Free Private Parking Available On Site

Activities:

Fitness center

Game room

Spa


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 sofa bed
and
2 queen beds
1 king bed
and
1 sofa bed
1 king bed
and
1 sofa bed
1 king bed
and
1 sofa bed
1 king bed
and
1 sofa bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.0
Facilities
8.5
Cleanliness
8.8
Comfort
8.7
Value for money
8.1
Location
7.9
Free WiFi
8.5
Select topics to read reviews:

See what guests loved the most:

  • Eleanor
    Canada Canada
    Good sized room. Easy walk about. Enough restaurant options. Great number of pools.
  • Kristin
    United States of America United States of America
    Everything was great. Hope to be back in the next year or two.
  • İlker
    Turkey Turkey
    Nice and clean property. Sea is not suitable for swimming. All stuff is supportive and smiling. Room service during all day is perfect.

Area info

Restaurants
11 Restaurants On Site

  • Miyako
    • Cuisine
      Asian
    • Open for
      Dinner
    • Ambience
      Modern
    • Dietary options
      Vegetarian
  • Rue de Rivoli
    • Cuisine
      French
    • Open for
      Dinner
    • Ambience
      Modern • Romantic
  • Vivace
    • Cuisine
      Italian
    • Open for
      Dinner
  • Ki
    • Cuisine
      Mexican
    • Open for
      Dinner
  • Afthonia
    • Cuisine
      Mediterranean • Local • International
    • Open for
      Breakfast • Brunch • Lunch • Dinner
  • Balik
    • Cuisine
      Caribbean
    • Open for
      Brunch • Lunch
    • Ambience
      Family-friendly
  • La Parrilla
    • Cuisine
      Grill/BBQ
    • Open for
      Breakfast • Brunch • Lunch • Dinner
  • The Corner
    • Cuisine
      American • Pizza
    • Open for
      Lunch • Dinner
  • Roots
    • Cuisine
      Local • International
    • Open for
      Breakfast • Brunch • Lunch • Dinner
  • Habanero
    • Cuisine
      Seafood
    • Open for
      Lunch • Dinner
  • Off Court
    • Cuisine
      American
    • Ambience
      Family-friendly

Resort facilities at Hyatt Ziva Riviera Cancun All-Inclusive
Great facilities! Review score, 8.5

Most popular amenities
  • 2 swimming pools
  • Free WiFi
  • Beachfront
  • Free parking
  • Family rooms
  • Non-smoking rooms
  • Spa
  • Tea/Coffee Maker in All Rooms
  • Bar
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Outdoor furniture
  • Beachfront
  • Sun deck
  • BBQ facilities
  • Balcony
  • Terrace
  • Garden
Kitchen
  • Coffee machine
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Sofa bed
Activities
  • Aerobics
  • Live music/Performance
  • Themed dinners
  • Beach
  • Water park
  • Evening entertainment
  • Kids' club
  • Entertainment staff
  • Karaoke
  • Ping-pong
  • Playground
  • Game room
  • Hot tub
Living Area
  • Sofa
  • Sitting area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruit
  • Wine/Champagne
  • Kid-friendly buffet
  • Kids' meals
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Valet parking
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Outdoor play equipment for kids
  • Indoor play area
  • Board games/Puzzles
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • 24-hour security
  • Safe
General
  • Shuttle service
    Additional charge
  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Tile/Marble floor
  • Private entrance
  • Car rental
  • Laptop safe
  • Elevator
  • Fan
  • Family rooms
  • Hair/Beauty salon
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Upper floors accessible by elevator
2 swimming pools
Pool 1 – outdoorFree!
  • Open all year
  • All ages welcome
Pool 2 – outdoor
    Spa
    • Kids' pool
    • Locker rooms
    • Fitness classes
    • Yoga classes
    • Fitness
    • Massage chair
    • Full-body massage
    • Couples' massage
    • Foot massage
    • Neck massage
    • Back massage
    • Spa/Wellness packages
    • Spa lounge/Relaxation area
    • Steam room
    • Spa facilities
    • Body wrap
    • Body treatments
    • Hairstyling
    • Pedicure
    • Manicure
    • Hair treatments
    • Makeup services
    • Facial treatments
    • Beauty services
    • Beach umbrellas
    • Beach chairs/Loungers
    • Waterslide
    • Hot tub/Jacuzzi
    • Massage
      Additional charge
    • Spa
      Additional charge
    • Fitness center
    • Sauna
      Additional charge
    Languages Spoken
    • English
    • Spanish

    House rules

    Hyatt Ziva Riviera Cancun All-Inclusive takes special requests – add in the next step!

    Check-in

    From 3:00 PM

    Guests are required to show a photo ID and credit card at check-in

    Check-out

    Until 12:00 PM

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

    Children & Beds

    Child policies

    Children of all ages are welcome.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    Cribs and extra beds aren't available at this property.

    No age restriction

    There's no age requirement for check-in

    Pets

    Pets are not allowed.

    Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

    Mastercard Visa American Express Cash Hyatt Ziva Riviera Cancun All-Inclusive accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Must-know information for guests at this property

    Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

    Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform Hyatt Ziva Riviera Cancun All-Inclusive of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

    In the event of an early departure, the property will charge you the full amount for your stay.

    FAQs about Hyatt Ziva Riviera Cancun All-Inclusive

    • Hyatt Ziva Riviera Cancun All-Inclusive is 3.1 miles from the center of Puerto Morelos. All distances are measured in straight lines. Actual travel distances may vary.

    • Room options at Hyatt Ziva Riviera Cancun All-Inclusive include:

      • Suite

    • Check-in at Hyatt Ziva Riviera Cancun All-Inclusive is from 3:00 PM, and check-out is until 12:00 PM.

    • Yes, Hyatt Ziva Riviera Cancun All-Inclusive is popular with guests booking family stays.

    • Hyatt Ziva Riviera Cancun All-Inclusive has 11 restaurants:

      • Roots
      • Afthonia
      • La Parrilla
      • Rue de Rivoli
      • Vivace
      • Ki
      • Miyako
      • Balik
      • The Corner
      • Habanero
      • Off Court

    • Guests staying at Hyatt Ziva Riviera Cancun All-Inclusive can enjoy a highly-rated breakfast during their stay (guest review score: 8.8).

      Breakfast option(s) include:

      • Buffet

    • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

    • The prices at Hyatt Ziva Riviera Cancun All-Inclusive may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Hyatt Ziva Riviera Cancun All-Inclusive offers the following activities/services (charges may apply):

      • Spa
      • Fitness center
      • Hot tub/Jacuzzi
      • Sauna
      • Massage
      • Playground
      • Game room
      • Ping-pong
      • Karaoke
      • Beachfront
      • Water park
      • Kids' club
      • Evening entertainment
      • Aerobics
      • Themed dinners
      • Beach
      • Locker rooms
      • Beauty services
      • Live music/Performance
      • Swimming pool
      • Facial treatments
      • Makeup services
      • Hair treatments
      • Manicure
      • Pedicure
      • Hairstyling
      • Body treatments
      • Body wrap
      • Spa facilities
      • Steam room
      • Spa lounge/Relaxation area
      • Spa/Wellness packages
      • Back massage
      • Neck massage
      • Foot massage
      • Couples' massage
      • Full-body massage
      • Massage chair
      • Entertainment staff
      • Fitness
      • Yoga classes
      • Fitness classes

    • Yes, there's a hot tub. You can find out more about this and the other facilities at Hyatt Ziva Riviera Cancun All-Inclusive on this page.