• Sea view
  • Garden
  • Swimming Pool
  • BBQ facilities
  • Free WiFi
  • Terrace
  • Balcony
  • Free parking
  • Bath
  • Air conditioning

Experience world-class service at Hyatt Ziva Riviera Cancun All-Inclusive

Located 15 miles from Cancun, this resort boasts 9 different swimming pools and a full-service spa. The resort also offers yoga, dance, cooking and fitness classes. Each suite within the Hyatt Ziva Riviera Cancun All-Inclusive includes a minibar. An in-room safe and coffee facilities are provided. All suites include a seating area with a flat-screen satellite TV. Live nightly entertainment is available at the indoor theatre at Hyatt Ziva Riviera Cancun All-Inclusive. Guests can participate in many activities including basketball, water aerobics and beach volleyball. This resort features 17 different restuarants, bars and lounges serving Italian, Mexican Asian, Seafood and International dishes available. Guests can also find fresh seafood, Pan-Asian and Oriental cuisine. The nearest airport is Cancún International Airport located 20.6 km from the property.

Couples particularly like the location — they rated it 8.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Hyatt Ziva
Hotel chain/brand
Hyatt Ziva

Property highlights

Want a great night's sleep? This property was highly rated for its very comfy beds.

Breakfast info

Buffet

Free private parking available on-site

Activities:

Fitness centre

Games room

Spa and wellness centre


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 sofa bed
and
2 large double beds
1 extra-large double bed
2 large double beds
2 large double beds
1 extra-large double bed
and
1 sofa bed
1 extra-large double bed
and
1 sofa bed
1 extra-large double bed
and
1 sofa bed
2 large double beds
1 extra-large double bed
and
1 sofa bed
1 extra-large double bed
and
1 sofa bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.0
Facilities
8.5
Cleanliness
8.8
Comfort
8.7
Value for money
8.1
Location
7.9
Free WiFi
8.5
Select topics to read reviews:

See what guests loved the most:

  • Jeffrey
    United States United States
    The Hyatt Ziva Riviera exceeded or expectations. The facility was well kept, staff was friendly and the food was great.
  • Sylvia
    United States United States
    The food was excellent in every restaurant. Top steaks and a variety of foods. The staff service was excellent. Ricardo in the breakfast buffet room was always attentive and kept us filled with coffee and drinks without asking. The Nespresso...
  • Jungchul
    Germany Germany
    What a amazing place that I ever experienced. Room condition is very good to stay two adults and twins, two years old. Facilities especially bar, restaurants and pool is perfect. Staffs are very kind and well-trained. Hotel, itself has a great...

Property surroundings

Restaurants
11 restaurants on site

  • Miyako
    • Cuisine
      Asian
    • Open for
      Dinner
    • Ambiance
      Modern
    • Dietary options
      Vegetarian
  • Rue de Rivoli
    • Cuisine
      French
    • Open for
      Dinner
    • Ambiance
      Modern • Romantic
  • Vivace
    • Cuisine
      Italian
    • Open for
      Dinner
  • Ki
    • Cuisine
      Mexican
    • Open for
      Dinner
  • Afthonia
    • Cuisine
      Mediterranean • Local • International
    • Open for
      Breakfast • Brunch • Lunch • Dinner
  • Balik
    • Cuisine
      Caribbean
    • Open for
      Brunch • Lunch
    • Ambiance
      Family friendly
  • La Parrilla
    • Cuisine
      Grill/BBQ
    • Open for
      Breakfast • Brunch • Lunch • Dinner
  • The Corner
    • Cuisine
      American • Pizza
    • Open for
      Lunch • Dinner
  • Roots
    • Cuisine
      Local • International
    • Open for
      Breakfast • Brunch • Lunch • Dinner
  • Habanero
    • Cuisine
      Seafood
    • Open for
      Lunch • Dinner
  • Off Court
    • Cuisine
      American
    • Ambiance
      Family friendly

Resort facilities of Hyatt Ziva Riviera Cancun All-Inclusive
Great facilities! Review score, 8.5

Most popular facilities
  • 2 swimming pools
  • Free WiFi
  • Beachfront
  • Free parking
  • Family rooms
  • Non-smoking rooms
  • Spa and wellness centre
  • Tea/coffee maker in all rooms
  • Bar
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Free toiletries
  • Hairdryer
Bedroom
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Outdoor furniture
  • Beachfront
  • Sun terrace
  • BBQ facilities
  • Balcony
  • Terrace
  • Garden
Kitchen
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Sofa bed
Activities
  • Aerobics
  • Live music/performance
  • Themed dinner nights
  • Beach
  • Water park
  • Evening entertainment
  • Kids' club
  • Entertainment staff
  • Karaoke
  • Table tennis
  • Children's playground
  • Games room
Living Area
  • Seating Area
  • Desk
Media & Technology
  • Cable channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruits
  • Wine/champagne
  • Kid-friendly buffet
  • Kid meals
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Valet parking
Reception services
  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Kids' outdoor play equipment
  • Indoor play area
  • Board games/puzzles
  • Babysitting/child services
    Additional charge
Cleaning services
  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
  • Car hire
  • Laptop safe
  • Lift
  • Family rooms
  • Barber/beauty shop
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
2 swimming pools
Pool 1 - outdoorFree!
  • Open all year
  • All ages welcome
Pool 2 - outdoor
    Wellness
    • Kids' pool
    • Fitness/spa locker rooms
    • Fitness classes
    • Yoga classes
    • Fitness
    • Massage chair
    • Full body massage
    • Couples massage
    • Foot massage
    • Neck massage
    • Back massage
    • Spa/wellness packages
    • Spa lounge/relaxation area
    • Steam room
    • Spa facilities
    • Body wrap
    • Body treatments
    • Hair styling
    • Pedicure
    • Manicure
    • Hair treatments
    • Make up services
    • Facial treatments
    • Beauty Services
    • Sun umbrellas
    • Sun loungers or beach chairs
    • Water slide
    • Hot tub/Jacuzzi
    • Massage
      Additional charge
    • Spa and wellness centre
      Additional charge
    • Fitness centre
    • Sauna
      Additional charge
    Languages spoken
    • English
    • Spanish

    House rules

    Hyatt Ziva Riviera Cancun All-Inclusive takes special requests - add in the next step!

    Check-in

    From 15:00

    Guests are required to show a photo identification and credit card upon check-in

    Check-out

    Until 12:00

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

    Children and beds

    Child policies

    Children of any age are welcome.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    Cots and extra beds are not available at this property.

    No age restriction

    There is no age requirement for check-in

    Pets

    Pets are not allowed.

    Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

    Mastercard Visa American Express Cash Hyatt Ziva Riviera Cancun All-Inclusive accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Need-to-know information for guests at this property

    Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform Hyatt Ziva Riviera Cancun All-Inclusive in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

    In the event of an early departure, the property will charge you the full amount for your stay.

    FAQs about Hyatt Ziva Riviera Cancun All-Inclusive

    • Guests staying at Hyatt Ziva Riviera Cancun All-Inclusive can enjoy a highly-rated breakfast during their stay (guest review score: 8.8).

      Breakfast option(s) include:

      • Buffet

    • Yes, there is a hot tub. You can find out more about this and the other facilities at Hyatt Ziva Riviera Cancun All-Inclusive on this page.

    • Hyatt Ziva Riviera Cancun All-Inclusive offers the following activities / services (charges may apply):

      • Spa and wellness centre
      • Fitness centre
      • Hot tub/Jacuzzi
      • Sauna
      • Massage
      • Children's playground
      • Games room
      • Table tennis
      • Karaoke
      • Beachfront
      • Water park
      • Kids' club
      • Evening entertainment
      • Aerobics
      • Themed dinner nights
      • Beach
      • Fitness/spa locker rooms
      • Beauty Services
      • Live music/performance
      • Swimming Pool
      • Facial treatments
      • Make up services
      • Hair treatments
      • Manicure
      • Pedicure
      • Hair styling
      • Body treatments
      • Body wrap
      • Spa facilities
      • Steam room
      • Spa lounge/relaxation area
      • Spa/wellness packages
      • Back massage
      • Neck massage
      • Foot massage
      • Couples massage
      • Full body massage
      • Massage chair
      • Entertainment staff
      • Fitness
      • Yoga classes
      • Fitness classes

    • Hyatt Ziva Riviera Cancun All-Inclusive has 11 restaurants:

      • Miyako
      • Off Court
      • Habanero
      • La Parrilla
      • Vivace
      • Roots
      • The Corner
      • Afthonia
      • Rue de Rivoli
      • Balik
      • Ki

    • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

    • Hyatt Ziva Riviera Cancun All-Inclusive is 3.1 miles from the centre of Puerto Morelos. All distances are measured in straight lines. Actual travel distances may vary.

    • Check-in at Hyatt Ziva Riviera Cancun All-Inclusive is from 15:00, and check-out is until 12:00.

    • The prices at Hyatt Ziva Riviera Cancun All-Inclusive may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Room options at Hyatt Ziva Riviera Cancun All-Inclusive include:

      • Suite

    • Yes, Hyatt Ziva Riviera Cancun All-Inclusive is popular with guests booking family stays.