The Royal Haciendas Resort & Spa
Km 289 Carretera Federal Chetumal - Puerto Juarez Lote 2 Mz 70, 77710 Playa del Carmen, Mexico – Great location - show map
Great staff, very helpful and attentive to all our needs. If you only want to rest, everything you need is there for you and the paid stores inside the complex have very reasonable prices.
Canada
Experience world-class service at The Royal Haciendas Resort & Spa
Located next to the beach on the Mayan Riviera, the Royal Haciendas Resort & Spa offers luxury suites set in tropical gardens. The complex offers swimming pools, tennis courts and a free shuttle to Playa del Carmen. All accommodations have free Wi-Fi, and many suites have a seating area with a flat-screen cable TV and DVD player. Some also have wonderful ocean views. The Royal Haciendas complex has a spa and wellness centre with Turkish baths. There is also a fitness centre. The beach next to the complex offers loungers and parasols. The Hacienda complex offers activities including diving. Nearby Playa del Carmen offers a good range of shops, bars and restaurants, as well as beautiful natural surroundings. Cancun International Airport is 30 minutes’ drive away.
Couples particularly like the location — they rated it 8.7 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
- Outdoor swimming pool
- Free WiFi
- Free parking
- Airport shuttle
- Family rooms
- Fitness centre
- Tea/coffee maker in all rooms
- Bar
- Private beach area
Availability
Select dates to see this property's availability and prices
Property practices
Categories:
See what guests loved the most:
Andrea
Canada“Great staff, very helpful and attentive to all our needs. If you only want to rest, everything you need is there for you and the paid stores inside the complex have very reasonable prices.”- David
United Kingdom“Clean, great location, very good selection of food” 
Damon United Kingdom“Family friendly , safe and secure Facilities were good and really clean . Some exceptional staff who went out of their way”
Property surroundings
Restaurants3 restaurants on site
- Los Murales
- CuisineMediterranean • Mexican • International
- Open forDinner
- AmbianceTraditional
- Kinoko
- CuisineCantonese • Chinese • Japanese • Thai
- Open forDinner
- AmbianceTraditional
- La Palapa del Sol
- CuisineMexican • International
- Open forBreakfast • Lunch • Dinner
- AmbianceFamily friendly • Traditional
Resort facilities of The Royal Haciendas Resort & SpaGreat facilities! Review score, 9
- Outdoor swimming pool
- Free WiFi
- Free parking
- Airport shuttle
- Family rooms
- Fitness centre
- Tea/coffee maker in all rooms
- Bar
- Private beach area
- Towels
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
- Wardrobe or closet
- Sun terrace
- Private beach area
- Balcony
- Terrace
- Garden
- Coffee machine
- Toaster
- Kitchenware
- Microwave
- Clothes rack
- Bicycle rental
- Themed dinner nights
- Beach
- Tennis equipment
- Water park
- Kids' club
- Water sport facilities on site
- Entertainment staff
- Snorkelling
- Children's playground
- Games room
- Golf course (within 3 km)
- Tennis court
- Desk
- Flat-screen TV
- Cable channels
- Telephone
- TV
- Snack bar
- Bar
- Tea/Coffee maker
- Concierge service
- ATM/cash machine on site
- Luggage storage
- Tour desk
- Currency exchange
- 24-hour front desk
- Board games/puzzles
- Babysitting/child services
- Daily housekeeping
- LaundryAdditional charge
- Safety deposit box
- Minimarket on site
- Air conditioning
- Tile/marble floor
- Car hire
- Lift
- Fan
- Family rooms
- Barber/beauty shop
- Ironing facilities
- Airport shuttleAdditional charge
- Non-smoking rooms
- Iron
- Room service
- Open all year
- Kids' pool
- Fitness classes
- Yoga classes
- Fitness
- Full body massage
- Foot massage
- Neck massage
- Back massage
- Body wrap
- Body treatments
- Facial treatments
- Beauty Services
- Sun umbrellas
- Sun loungers or beach chairs
- Hammam
- Hot tub/Jacuzzi
- Massage
- Spa and wellness centre
- Solarium
- Fitness centre
- Sauna
- English
- Spanish
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.
Refundable damage deposit
A damage deposit of USD 300 is required on arrival. That's about GBP 241. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cots and extra beds are not available at this property.
Age restriction
The minimum age for check-in is 25
Pets
Pets are not allowed.
Cash is not accepted
The Royal Haciendas Resort & Spa accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine printNeed-to-know information for guests at this property
All reservations will be subject to the payment of an environmental tax, the cost of this tax will be MX $145.24. Prices are in Mexican pesos and per night payable directly at the hotel reception at the time of check in.
Please note that guests staying on a Saturday night may need to change rooms. The hotel will work to avoid this scenario, but when necessary, management will work directly with guests to speed up this process.
At least one of the guests registered in each suite must be over 25 years old and will be held accountable for the rest of the suite's occupants.
Your reservation charge will appear on your credit card statement under the name of RoyalRes 8887214451. Please contact the property with any questions regarding the charge for this reservation.
The name on the credit card used for payment must match the name of one of the guests on the reservation. Please note that you will be asked to present the same credit card and official identification at check-in.
Early departure policy: No refunds will be given for any cancellation or modification made after check-in.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A damage deposit of US$300 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
FAQs about The Royal Haciendas Resort & Spa
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The Royal Haciendas Resort & Spa is 2.9 miles from the centre of Playa del Carmen. All distances are measured in straight lines. Actual travel distances may vary.
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Check-in at The Royal Haciendas Resort & Spa is from 16:00, and check-out is until 11:00.
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Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.
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Room options at The Royal Haciendas Resort & Spa include:
- Suite
- Double
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The nearest beach is just 350 yards from The Royal Haciendas Resort & Spa. All distances are measured in straight lines. Actual travel distances may vary.
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Yes, there is a hot tub. You can find out more about this and the other facilities at The Royal Haciendas Resort & Spa on this page.
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Guests staying at The Royal Haciendas Resort & Spa can enjoy a highly-rated breakfast during their stay (guest review score: 8.2).
Breakfast option(s) include:
- Buffet
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Yes, The Royal Haciendas Resort & Spa is popular with guests booking family stays.
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The Royal Haciendas Resort & Spa offers the following activities / services (charges may apply):
- Spa and wellness centre
- Fitness centre
- Hot tub/Jacuzzi
- Sauna
- Massage
- Hammam
- Children's playground
- Games room
- Snorkelling
- Tennis court
- Golf course (within 3 km)
- Solarium
- Kids' club
- Water park
- Full body massage
- Body treatments
- Private beach area
- Water sport facilities on site
- Fitness
- Beauty Services
- Neck massage
- Themed dinner nights
- Bicycle rental
- Beach
- Back massage
- Tennis equipment
- Entertainment staff
- Facial treatments
- Foot massage
- Body wrap
- Fitness classes
- Swimming Pool
- Yoga classes
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The prices at The Royal Haciendas Resort & Spa may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.
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The Royal Haciendas Resort & Spa has 3 restaurants:
- Kinoko
- La Palapa del Sol
- Los Murales
