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Tierra Maya Hotel Spa & Sanctuary is situated in Bacalar and features a garden. This 3-star hotel offers room service and a 24-hour front desk. There is a year-round outdoor pool and guests can make use of free WiFi and free private parking. The hotel will provide guests with air-conditioned rooms offering a wardrobe, a coffee machine, a safety deposit box, a flat-screen TV and a private bathroom with a shower. At Tierra Maya Hotel Spa & Sanctuary rooms are fitted with bed linen and towels. The nearest airport is Chetumal International Airport, 34 km from the accommodation.

Couples particularly like the location — they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.0)

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 double beds
and
1 sofa bed
2 double beds
1 extra-large double bed
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Guest reviews

Categories:

Staff
9.1
Facilities
8.3
Cleanliness
8.7
Comfort
8.8
Value for money
8.1
Location
9.0
Free WiFi
7.4
Select topics to read reviews:

See what guests loved the most:

  • Olivia
    United Kingdom United Kingdom
    Perfect base for our family with an amazing swimming pool.
  • Marie
    United Kingdom United Kingdom
    Central location. Quiet street. Nice clean pool. Great decoration
  • Rosemary
    United Kingdom United Kingdom
    Location, pool, staff helpful, super clean. Booked our tour for the lagoon. Breakfast very good.

Hotel surroundings

Facilities of Tierra Maya Hotel Spa & Sanctuary
Great facilities! Review score, 8.3

Most popular facilities
  • Outdoor swimming pool
  • Free parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Spa and wellness centre
  • Room service
  • Tea/coffee maker in all rooms
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
Outdoors
  • Picnic area
  • Outdoor furniture
  • Garden
Kitchen
  • Coffee machine
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Walking tours
    Additional charge
Media & Technology
  • Flat-screen TV
  • Cable channels
  • TV
Food & Drink
  • Tea/Coffee maker
Internet
WiFi is available in public areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Parking garage
Services
  • Tour desk
  • 24-hour front desk
  • Room service
Reception services
  • Invoice provided
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key access
  • Safety deposit box
General
  • Air conditioning
  • Non-smoking throughout
  • Family rooms
  • Non-smoking rooms
  • Iron
Accessibility
  • Entire unit located on ground floor
Outdoor swimming pool
Free!
  • Open all year
  • Sun loungers or beach chairs
Wellness
  • Spa lounge/relaxation area
  • Spa facilities
  • Sun loungers or beach chairs
  • Spa and wellness centre
    Additional charge
Languages spoken
  • English
  • Spanish

House rules

Tierra Maya Hotel Spa & Sanctuary takes special requests - add in the next step!

Check-in

From 15:00 to 23:00

Check-out

From 07:00 to 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Mastercard Visa Cash Tierra Maya Hotel Spa & Sanctuary accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about Tierra Maya Hotel Spa & Sanctuary

  • Yes, Tierra Maya Hotel Spa & Sanctuary is popular with guests booking family stays.

  • Room options at Tierra Maya Hotel Spa & Sanctuary include:

    • Double
    • Twin
    • Twin/Double

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Tierra Maya Hotel Spa & Sanctuary offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Spa lounge/relaxation area
    • Walking tours
    • Swimming Pool
    • Spa facilities

  • The prices at Tierra Maya Hotel Spa & Sanctuary may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Check-in at Tierra Maya Hotel Spa & Sanctuary is from 15:00, and check-out is until 12:00.

  • Tierra Maya Hotel Spa & Sanctuary is 400 yards from the centre of Bacalar. All distances are measured in straight lines. Actual travel distances may vary.