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Conveniently located in historic downtown Guadalajara just steps from a variety of attractions, dining and shopping, this hotel offers comfortable guestrooms and an on-site restaurant. Hotel Universo features guestrooms and suites with a variety of amenities. Guests will enjoy cable TV, work desks and telephones. The hotel also offers free private parking and wireless internet in public areas. Visitors will appreciate Universo Hotel's on-site restaurant. Galaxia Restaurant serves international cuisine for breakfast, lunch and dinner.

Couples particularly like the location — they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the real heart of Guadalajara, this hotel has an excellent location score of 9.1

Breakfast info

Buffet

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 double beds
and
1 sofa bed
1 large double bed
2 extra-large double beds
and
1 sofa bed
1 large double bed
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Guest reviews

Categories:

Staff
8.5
Facilities
7.5
Cleanliness
7.8
Comfort
7.7
Value for money
8.0
Location
9.1
Free WiFi
6.5
Low score for Guadalajara
Select topics to read reviews:

See what guests loved the most:

  • Espinoza
    Mexico Mexico
    I loved the staff very, very attentive to my needs and the breakfast was very good as well. A large variation of foods and drinks.
  • Erick
    Mexico Mexico
    The place was nice, comfortable and clean. The room we stayed in was pretty spacious.
  • Nikitat86
    Mexico Mexico
    Very friendly and professional staff who not only greeted us, but came outside to find us when we couldn't locate the car park. - Secure private car park - air-conditioned rooms - comfortable beds - TV - great location - it's no 5-star hotel but...

Hotel surroundings

Restaurants
1 restaurant on site

  • Restaurante #1
    • Cuisine
      Mexican
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly

Facilities of Hotel Universo

Most popular facilities
  • Free WiFi
  • Free parking
  • Family rooms
  • Restaurant
  • Non-smoking rooms
  • Room service
  • 24-hour front desk
  • Breakfast
Bathroom
  • Private bathroom
  • Free toiletries
  • Shower
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
Food & Drink
  • Kid-friendly buffet
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Parking garage
Services
  • Luggage storage
  • Tour desk
  • Car hire
  • Dry cleaning
    Additional charge
  • 24-hour front desk
  • Room service
Reception services
  • Invoice provided
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Air conditioning
  • Non-smoking throughout
  • Lift
  • Family rooms
  • Non-smoking rooms
Languages spoken
  • English
  • Spanish

House rules

Hotel Universo takes special requests - add in the next step!

Check-in

From 15:00 to 19:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

From 11:00 to 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa American Express Cash Hotel Universo accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Check in after 6;30 pm need to be informed to the hotel otherwise booking will not be honored.

Only for reservations of more than 3 rooms we handle different forms of payment 15 days prior to arrival, the total amount of the reservation must be paid in order to guarantee the reservation. If payment is not received, we will proceed with the respective cancellation.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Universo in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

FAQs about Hotel Universo

  • Hotel Universo has 1 restaurant:

    • Restaurante #1

  • Hotel Universo is 350 yards from the centre of Guadalajara. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Hotel Universo may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Check-in at Hotel Universo is from 15:00, and check-out is until 12:00.

  • Room options at Hotel Universo include:

    • Double
    • Suite

  • Hotel Universo offers the following activities / services (charges may apply):

    • Guests staying at Hotel Universo can enjoy a highly-rated breakfast during their stay (guest review score: 5.0).

      Breakfast option(s) include:

      • Buffet
      • À la carte

    • Yes, Hotel Universo is popular with guests booking family stays.