• Kitchen
  • Garden
  • Swimming Pool
  • Free WiFi
  • Free parking
  • Air conditioning
  • Private bathroom
  • 24-hour front desk
  • Key card access
  • Daily housekeeping

Situated only a short distance from Playa del Carmen, this beachfront, all-inclusive resort features exceptional accommodations, dining options, daily and nightly programs as well as activities for the entire family. Viva Wyndham Maya offers a variety of recreational activities that the entire family can enjoy. Plan the day with help from the on-site tour desk, learn to dance with one of the hotel's dance classes or shop for gifts at the boutique. The all-inclusive package offers all meals and snacks; unlimited cocktails, beverages and wine; a cocktail to welcome you upon your arrival; unlimited non-motorized sports; taxes and gratuities; daily activities’ programs. There is something for everyone at the Viva Maya. With numerous children's programs, including daily movies, craft projects and games, as well as endless water sports and gourmet dining, every stay is sure to be unforgettable.

Couples particularly like the location — they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Trademark
Hotel chain/brand
Trademark

Property highlights

Top location: Highly rated by recent guests (8.8)

Free private parking available on-site

Activities:

Tennis court

Fitness centre

Golf course (within 3 km)


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.3
Facilities
8.0
Cleanliness
8.3
Comfort
8.2
Value for money
7.9
Location
8.8
Free WiFi
7.2
Select topics to read reviews:

See what guests loved the most:

  • Alina
    Netherlands Netherlands
    Accessibility for disabled , me, was very good except the fact that there is no large handicap toilet...you always have to go to your room...
  • Carolina
    Argentina Argentina
    The access to the beach and the beach itself were perfect. Music was too aloud sometimes. You could find snacks and drinks in different sites of the hotel all the time. Alcoholic drinls wer not provided for kids (under 18 were identified with a...
  • Cian
    Ireland Ireland
    great location, the staff were amazing. great facilities and entertainment every day.

Property surroundings

Restaurants
5 restaurants on site

  • La Terraza
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly
  • Hacienda Don Diego
    • Cuisine
      Mexican
    • Open for
      Dinner
  • Portofino
    • Cuisine
      Mediterranean
    • Open for
      Dinner
  • Miramare
    • Cuisine
      Italian
    • Open for
      Dinner
    • Ambiance
      Family friendly
  • Viva Café
    • Cuisine
      International
    • Open for
      Dinner
    • Ambiance
      Family friendly

Resort facilities of Viva Maya by Wyndham, A Trademark All Inclusive Resort
Great facilities! Review score, 8

Most popular facilities
  • 2 swimming pools
  • Free WiFi
  • Beachfront
  • Free parking
  • Family rooms
  • Fitness centre
  • Non-smoking rooms
  • 5 restaurants
  • Bar
Bathroom
  • Private bathroom
Outdoors
  • Outdoor furniture
  • Beachfront
  • Terrace
  • Garden
Activities
  • Bicycle rental
  • Bingo
  • Aerobics
  • Archery
  • Live music/performance
  • Cooking class
  • Tour or class about local culture
    Additional charge
  • Beach
  • Tennis equipment
  • Evening entertainment
  • Kids' club
  • Water sport facilities on site
  • Nightclub/DJ
  • Entertainment staff
  • Snorkelling
    Additional charge
  • Horse riding
    Additional chargeOff-site
  • Diving
    Additional charge
  • Cycling
  • Darts
  • Windsurfing
  • Table tennis
  • Children's playground
  • Fishing
    Additional chargeOff-site
  • Golf course (within 3 km)
    Additional charge
  • Tennis court
Media & Technology
  • Fax
Food & Drink
  • Fruits
  • Wine/champagne
  • Kid meals
  • Special diet menus (on request)
  • Snack bar
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Valet parking
  • Accessible parking
Reception services
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Entertainment and family services
  • Kids' outdoor play equipment
  • Indoor play area
  • Board games/puzzles
  • Babysitting/child services
    Additional charge
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Minimarket on site
  • Designated smoking area
  • Air conditioning
  • Car hire
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
Accessibility
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible
2 swimming pools
Pool 1 - outdoor
  • Open all year
  • All ages welcome
  • Shallow end
  • Pool/beach towels
  • Sun loungers or beach chairs
Pool 2 - outdoor
  • Open all year
  • Adult only
  • Pool/beach towels
  • Sun loungers or beach chairs
Wellness
  • Kids' pool
  • Fitness classes
  • Yoga classes
  • Fitness
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Spa facilities
  • Body scrub
  • Body treatments
  • Hair styling
  • Hair colouring
  • Hair cut
  • Pedicure
  • Manicure
  • Hair treatments
  • Make up services
  • Waxing services
  • Facial treatments
  • Beauty Services
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Hot tub/Jacuzzi
    Additional charge
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna
Languages spoken
  • German
  • English
  • Spanish
  • French
  • Italian

House rules

Viva Maya by Wyndham, A Trademark All Inclusive Resort takes special requests - add in the next step!

Check-in

From 15:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

Cots and extra beds are not available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Mastercard Visa American Express Cash is not accepted Viva Maya by Wyndham, A Trademark All Inclusive Resort accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

The guest that made the reservation must be present and staying at the property at the time of check-in. Their photo ID and credit card will be required.

Cash is not accepted as a form of payment towards any reservation.

Please note that the use of the safety-deposit box has an extra fee.

An environmental fee of US$1.40 per night is not included and need to pay upon arrival.

The reservation name must match with credit card given when making the reservation.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

FAQs about Viva Maya by Wyndham, A Trademark All Inclusive Resort

  • Viva Maya by Wyndham, A Trademark All Inclusive Resort offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Cycling
    • Children's playground
    • Snorkelling
    • Table tennis
    • Diving
    • Fishing
    • Tennis court
    • Darts
    • Windsurfing
    • Golf course (within 3 km)
    • Evening entertainment
    • Kids' club
    • Beachfront
    • Beauty Services
    • Archery
    • Swimming Pool
    • Water sport facilities on site
    • Bicycle rental
    • Cooking class
    • Tennis equipment
    • Bingo
    • Horse riding
    • Tour or class about local culture
    • Facial treatments
    • Aerobics
    • Waxing services
    • Live music/performance
    • Make up services
    • Beach
    • Hair treatments
    • Manicure
    • Pedicure
    • Hair cut
    • Hair colouring
    • Hair styling
    • Body treatments
    • Body scrub
    • Spa facilities
    • Spa lounge/relaxation area
    • Spa/wellness packages
    • Back massage
    • Neck massage
    • Foot massage
    • Couples massage
    • Head massage
    • Hand massage
    • Full body massage
    • Entertainment staff
    • Fitness
    • Nightclub/DJ
    • Yoga classes
    • Fitness classes

  • Room options at Viva Maya by Wyndham, A Trademark All Inclusive Resort include:

    • Triple
    • Quadruple
    • Double

  • Yes, Viva Maya by Wyndham, A Trademark All Inclusive Resort is popular with guests booking family stays.

  • Viva Maya by Wyndham, A Trademark All Inclusive Resort has 5 restaurants:

    • Portofino
    • Hacienda Don Diego
    • Viva Café
    • La Terraza
    • Miramare

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Viva Maya by Wyndham, A Trademark All Inclusive Resort is 1.7 miles from the centre of Playa del Carmen. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Viva Maya by Wyndham, A Trademark All Inclusive Resort may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Check-in at Viva Maya by Wyndham, A Trademark All Inclusive Resort is from 15:00, and check-out is until 12:00.

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Viva Maya by Wyndham, A Trademark All Inclusive Resort on this page.