Centrally situated in the city's commercial district, Cititel Express Kota Kinabalu offers air-conditioned guest rooms and free WiFi throughout. Free parking is provided and the nearest shopping centre is located across the property. Every room features modern decor, air conditioning and a flat-screen satellite TV with Chinese channels. The en suite bathroom comes with a shower and free toiletries. Some rooms come with city or sea view. Daily buffet breakfast is served at Peniel Delicacy, which also opens for all-day dining and offers Malaysian cuisine. More dining options are reachable within a few minutes' walk from the property. Staff at the 24/7 reception are fluent in Chinese, English and Malay. Laundry service can be requested at an additional charge, while luggage storage is available for free. Other facilities include meeting facilities and a business centre. Filipino Market and Warisan Square are 1 km from Cititel Express Kota Kinabalu. The nearest airport is Kota Kinabalu International Airport, a 8.4 km drive away.

Couples particularly like the location — they rated it 8.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.7)

Parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
1 large double bed
1 single bed
and
1 large double bed
1 single bed
and
1 large double bed
2 single beds
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.6
Facilities
7.8
Cleanliness
8.3
Comfort
8.1
Value for money
8.0
Location
8.7
Free WiFi
7.9
Select topics to read reviews:

See what guests loved the most:

  • Collin
    Malaysia Malaysia
    Location is a big plus for this hotel. Its close to all the eating places and the rooms are clean.
  • Tracy
    Malaysia Malaysia
    Location is good & convenient. restaurant n shopping mall just within walking distance.
  • Tan
    Malaysia Malaysia
    Helpful staffs, strategic location, reasonable price, lots of places to eat

Hotel surroundings

Restaurants
1 restaurant on site

  • One Roof Cafe
    • Cuisine
      American • Chinese • Korean • Malaysian • Local • Asian • International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Modern

Facilities of Cititel Express Kota Kinabalu

Most popular facilities
  • Free WiFi
  • Family rooms
  • Parking on site
  • Non-smoking rooms
  • Restaurant
  • 24-hour front desk
  • Facilities for disabled guests
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Additional toilet
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Room Amenities
  • Socket near the bed
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is possible on site (reservation is not needed) and charges may be applicable.
    Services
    • Daily housekeeping
    • Concierge service
    • Luggage storage
    • Fax/photocopying
      Additional charge
    • Ironing service
      Additional charge
    • Dry cleaning
      Additional charge
    • Laundry
      Additional charge
    • 24-hour front desk
    • Meeting/banquet facilities
      Additional charge
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • 24-hour security
    • Safety deposit box
    General
    • Designated smoking area
    • Air conditioning
    • Non-smoking throughout
    • Lift
    • Family rooms
    • Ironing facilities
    • Facilities for disabled guests
    • Non-smoking rooms
    • Iron
    Accessibility
    • Lower bathroom sink
    • Toilet with grab rails
    • Wheelchair accessible
    • Upper floors accessible by elevator
    Languages spoken
    • English
    • Malay
    • Chinese

    House rules

    Cititel Express Kota Kinabalu takes special requests - add in the next step!

    Check-in

    From 15:00

    Guests are required to show a photo identification and credit card upon check-in

    Check-out

    From 07:00 to 12:00

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

    Children and beds

    Child policies

    Children of any age are welcome.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    0 - 2 years
    Extra bed upon request
    MYR 50 per child, per night
    Cot upon request
    Free
    3+ years
    Extra bed upon request
    MYR 50 per person, per night

    Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

    The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

    All cots and extra beds are subject to availability.

    Age restriction

    The minimum age for check-in is 18

    Pets

    Pets are not allowed.

    Mastercard Visa UnionPay credit card American Express Cash Cititel Express Kota Kinabalu accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Need-to-know information for guests at this property

    From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

    Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

    In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

    FAQs about Cititel Express Kota Kinabalu

    • Cititel Express Kota Kinabalu is 400 yards from the centre of Kota Kinabalu. All distances are measured in straight lines. Actual travel distances may vary.

    • Cititel Express Kota Kinabalu offers the following activities / services (charges may apply):

      • Check-in at Cititel Express Kota Kinabalu is from 15:00, and check-out is until 12:00.

      • The prices at Cititel Express Kota Kinabalu may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

      • Guests staying at Cititel Express Kota Kinabalu can enjoy a highly-rated breakfast during their stay (guest review score: 5.6).

        Breakfast option(s) include:

        • Asian

      • Cititel Express Kota Kinabalu has 1 restaurant:

        • One Roof Cafe

      • Room options at Cititel Express Kota Kinabalu include:

        • Double
        • Single
        • Triple
        • Twin
        • Family