Located within Plaza Sentosa Shopping Mall in Johor Bahru, Grand Sentosa Hotel offers spacious guest rooms with free WiFi throughout. The property features a 24-hour front desk and a restaurant. The carpeted rooms are air-conditioned and have a flat-screen TV as well as coffee/tea making facilities. The private bathroom includes a shower and free toiletries. Buffet breakfast is served daily in the restaurant. Alternatively, many restaurants serving local favorites are just steps away. Guests enjoy free parking and valet parking is available upon request. Staff at the reception can assist you with daily housekeeping and luggage storage. The property also offers around the clock security and basic business facilities, such as fax and photocopying Grand Sentosa Hotel is 1.6 mi to KSL CITY Mall and 3.7 mi to Johor Bahru city center. Senai International Airport is 19 mi from the property.

Couples in particular like the location – they rated it 8.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.0)

Free parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 twin bed
and
1 queen bed
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Guest reviews

Categories:

Staff
7.7
Facilities
6.8
Cleanliness
7.0
Comfort
7.1
Value for money
7.0
Location
8.0
Free WiFi
7.8
Low score for Johor Bahru
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Hotel area info

Amenities of Grand Sentosa Hotel

Most popular amenities
  • Free WiFi
  • Free parking
  • Family rooms
  • Non-smoking rooms
  • 24-hour front desk
  • Facilities for disabled guests
  • Tea/Coffee Maker in All Rooms
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Towels/Sheets (extra fee)
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
Kitchen
  • Electric kettle
Activities
  • Nightclub/DJ
    Additional charge
  • Karaoke
    Additional charge
  • Casino
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is available on site (reservation is not needed).
  • Valet parking
  • Parking garage
  • Accessible parking
Front Desk Services
  • Invoice provided
  • ATM on site
  • Baggage storage
  • Express check-in/out
    Additional charge
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • 24-hour security
  • Safe
General
  • Convenience store on site
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Soundproof
  • Carpeted
  • Elevator
  • Family rooms
  • Hair/Beauty salon
  • Facilities for disabled guests
  • Non-smoking rooms
Accessibility
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
Languages Spoken
  • English
  • Malay

Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

Grand Sentosa Hotel takes special requests – add in the next step!

Check-in

From 2:00 PM to 4:00 PM

Check-out

From 7:30 AM to 10:30 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of MYR 300 is required on arrival. That's about USD 62. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

Children & Beds

Child policies

Children not allowed.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Mastercard Visa Cash Grand Sentosa Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

A damage deposit of MYR 300 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

FAQs about Grand Sentosa Hotel

  • Grand Sentosa Hotel is 2.2 miles from the center of Johor Bahru. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Grand Sentosa Hotel is from 2:00 PM, and check-out is until 10:30 AM.

  • Grand Sentosa Hotel offers the following activities/services (charges may apply):

    • Karaoke
    • Casino
    • Nightclub/DJ

  • Yes, Grand Sentosa Hotel is popular with guests booking family stays.

  • Room options at Grand Sentosa Hotel include:

    • Twin
    • Family
    • Double

  • The prices at Grand Sentosa Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.