Located within Plaza Sentosa Shopping Mall in Johor Bahru, Grand Sentosa Hotel offers spacious guest rooms with free WiFi throughout. The property features a 24-hour front desk and a restaurant. The carpeted rooms are air-conditioned and have a flat-screen TV as well as coffee/tea making facilities. The en suite bathroom includes a shower and free toiletries. Buffet breakfast is served daily in the restaurant. Alternatively, many restaurants serving local favorites are just steps away. Guests enjoy free parking and valet parking is available upon request. Staff at the reception can assist you with daily housekeeping and luggage storage. The property also offers around the clock security and basic business facilities, such as fax and photocopying Grand Sentosa Hotel is 2.5 km to KSL CITY Mall and 6 km to Johor Bahru city centre. Senai International Airport is 30 km from the property.

Couples particularly like the location — they rated it 8.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.0)

Free parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
1 single bed
and
1 large double bed
1 extra-large double bed
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Guest reviews

Categories:

Staff
7.7
Facilities
6.8
Cleanliness
7.0
Comfort
7.0
Value for money
7.0
Location
8.0
Free WiFi
7.8
Low score for Johor Bahru
Select topics to read reviews:

Hotel surroundings

Facilities of Grand Sentosa Hotel

Most popular facilities
  • Free WiFi
  • Free parking
  • Family rooms
  • Non-smoking rooms
  • 24-hour front desk
  • Facilities for disabled guests
  • Tea/coffee maker in all rooms
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Towels/sheets (extra fee)
  • Private bathroom
  • Toilet
  • Free toiletries
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
Kitchen
  • Electric kettle
Activities
  • Nightclub/DJ
    Additional charge
  • Karaoke
    Additional charge
  • Casino
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is possible on site (reservation is not needed).
  • Valet parking
  • Parking garage
  • Accessible parking
Reception services
  • Invoice provided
  • ATM/cash machine on site
  • Luggage storage
  • Express check-in/check-out
    Additional charge
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • 24-hour security
  • Safety deposit box
General
  • Minimarket on site
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Soundproofing
  • Carpeted
  • Lift
  • Family rooms
  • Barber/beauty shop
  • Facilities for disabled guests
  • Non-smoking rooms
Accessibility
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
Languages spoken
  • English
  • Malay

Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

Grand Sentosa Hotel takes special requests - add in the next step!

Check-in

From 14:00 to 16:00

Check-out

From 07:30 to 10:30

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Refundable damage deposit

A damage deposit of MYR 300 is required on arrival. That's about GBP 50. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

Children and beds

Child policies

Children are not allowed.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Mastercard Visa Cash Grand Sentosa Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

A damage deposit of MYR 300 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

FAQs about Grand Sentosa Hotel

  • Grand Sentosa Hotel is 2.2 miles from the centre of Johor Bahru. All distances are measured in straight lines. Actual travel distances may vary.

  • Grand Sentosa Hotel offers the following activities / services (charges may apply):

    • Karaoke
    • Casino
    • Nightclub/DJ

  • Room options at Grand Sentosa Hotel include:

    • Twin
    • Family
    • Double

  • The prices at Grand Sentosa Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Check-in at Grand Sentosa Hotel is from 14:00, and check-out is until 10:30.

  • Yes, Grand Sentosa Hotel is popular with guests booking family stays.