• Apartments
  • Kitchen
  • Garden
  • Swimming Pool
  • Free WiFi
  • Bath
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Daily housekeeping

Experience world-class service at The Gardens – A St Giles Signature Hotel & Residences, Kuala Lumpur

Standing tall in Mid Valley, The Gardens – A St Giles Signature Hotel & Residences, Kuala Lumpur offers elegant accommodation atop the premier shopping destination of Gardens Mall. Comprising distinctive Hotel and Residences wings with individual lobbies, it features access an infinity pool with stunning city views and fitness centre. The property is a 10-minute drive from Kuala Lumpur Sentral, Bintang Walk and Petaling Street (Chinatown). It is a 40-minute drive from Kuala Lumpur International Airport. Offering free WiFi access, spacious rooms are tastefully furnished with modern décor, over-sized windows and a pillow menu. They feature a flat-screen TV and a large bathroom with a bathtub and separate rain shower. Explore Kuala Lumpur’s attractions with help from the tour desk. This non-smoking property includes a business centre and free Wi-Fi at public areas. A hearty buffet breakfast is served at The Spread while fine dining is available at Sage, which features an open kitchen. The lobby lounge offers a range of cocktails and wines.

Couples particularly like the location — they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.1)

Parking available on-site

Loyal customers

There are more repeat guests here than most other properties.

Reliable info
Guests say the description and photos for this property are accurate.

Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
1 extra-large double bed
Bedroom 1:
2 single beds
Bedroom 2:
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
2 single beds
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.4
Facilities
7.9
Cleanliness
8.1
Comfort
8.2
Value for money
7.7
Location
9.1
Free WiFi
7.6
Select topics to read reviews:

See what guests loved the most:

  • Squintz
    Australia Australia
    The Gardens is a little older now, but is still very comfortable and has a good price. The location is superb, with the lobby connecting directly into Midvalley. The staff are very helpful, helping with doors, luggage etc every time you go out...
  • Multiversed
    United Kingdom United Kingdom
    The Executive Premier Double room we had booked was large and bright. The bed was comfortable, and there were adequate facilities. The staff were friendly and helpful.
  • Stephanie
    New Zealand New Zealand
    Convenience to malls, quiet, spacious room, the chair by the window was a bonus! Friendly helpful staff

Host Information

Company review score: 8.6Based on 11,158 reviews from 8 properties
8 managed properties

Property information

Nestled among Mid Valley City's best shopping and entertainment, The Gardens Hotel & Residences is one of Kuala Lumpur's grandest hotels. An inspired choice for the leisure or business traveler, The Gardens offers premium comfort paired with warm, unpretentious Malaysian hospitality. Whether you are joining us for a few days or an extended stay, our comfortable hotel rooms and residences make your visit grand.

Neighbourhood information

Mid Valley is synonymous with shopping; there is nothing you cannot buy when shopping in Mid Valley. From gold to electronics, designer labels and luxury items, the megamall is packed with 2 huge shopping malls built side-by-side, strategically situated between Kuala Lumpur and Petaling Jaya. Shopping is almost a national past time here in Malaysia for locals, visitors and residents alike. In the tropical climate, when temperatures can go above 37 degrees, shopping malls provide a refuge from the intense heat outside. Most malls offer a whole lot more than just shops; they have great dining options as well as plenty of entertainment for children and adults alike.

Languages spoken

English,Malay

Property surroundings

Restaurants
3 restaurants on site

  • Sage Restaurant & Wine Bar
    • Cuisine
      French • Japanese
    • Ambiance
      Modern
  • The Spread
    • Cuisine
      Local • International
  • Ri-Yakitori
    • Cuisine
      Japanese
    • Ambiance
      Modern

Facilities of The Gardens – A St Giles Signature Hotel & Residences, Kuala Lumpur

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Parking on site
  • Fitness centre
  • Non-smoking rooms
  • 3 restaurants
  • Room service
  • 24-hour front desk
  • Bar
Parking
Public parking is possible on site (reservation is not needed) and charges may be applicable.
  • Valet parking
  • Parking garage
  • Accessible parking
Internet
WiFi is available in all areas and is free of charge.
Bathroom
  • Private bathroom
  • Bathrobe
  • Bath
Media & Technology
  • Satellite channels
Room Amenities
  • Ironing facilities
Outdoors
  • Sun terrace
  • Terrace
  • Garden
Outdoor swimming pool
Free!
  • Open all year
  • Pool with view
  • Salt-water pool
  • Pool/beach towels
  • Sun loungers or beach chairs
Wellness
  • Fitness/spa locker rooms
  • Fitness
  • Sun loungers or beach chairs
  • Fitness centre
Food & Drink
  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Packed lunches
  • Bar
  • Room service
Reception services
  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Meeting/banquet facilities
    Additional charge
Miscellaneous
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Lift
  • Facilities for disabled guests
  • Non-smoking rooms
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box
Languages spoken
  • English
  • Malay

House rules

The Gardens – A St Giles Signature Hotel & Residences, Kuala Lumpur takes special requests - add in the next step!

Check-in

From 15:00

Guests are required to show a photo identification and credit card upon check-in

You'll need to let the property know in advance what time you'll arrive.

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
MYR 0 per child, per night
5+ years
Extra bed upon request
MYR 130 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Mastercard Visa UnionPay credit card JCB American Express Cash The Gardens – A St Giles Signature Hotel & Residences, Kuala Lumpur accepts these cards and reserves the right to temporarily hold an amount prior to arrival.


Smoking

Smoking is not allowed.

Pets

Pets are not allowed.

The fine print
Need-to-know information for guests at this property

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please note that the name on the credit card used for the booking should correspond to the guest staying at the property. A third party payment are not accepted.

Please note that guests have to pay a deposit for incidental charges via cash or credit card pre-authorisation upon check-in.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Gardens – A St Giles Signature Hotel & Residences, Kuala Lumpur in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

FAQs about The Gardens – A St Giles Signature Hotel & Residences, Kuala Lumpur

  • The prices at The Gardens – A St Giles Signature Hotel & Residences, Kuala Lumpur may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • You can choose from a number of accommodation options at The Gardens – A St Giles Signature Hotel & Residences, Kuala Lumpur (subject to availability). These can accommodate:

    • 2 guests
    • 4 guests

    For more detailed information, please check the accommodation option(s) breakdown on this page.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • The Gardens – A St Giles Signature Hotel & Residences, Kuala Lumpur has 3 restaurants:

    • Ri-Yakitori
    • Sage Restaurant & Wine Bar
    • The Spread

  • Check-in at The Gardens – A St Giles Signature Hotel & Residences, Kuala Lumpur is from 15:00, and check-out is until 12:00.

  • You can choose from a number of accommodation options at The Gardens – A St Giles Signature Hotel & Residences, Kuala Lumpur (subject to availability). These have:

    • 1 bedroom
    • 2 bedrooms

    For more detailed information, please check the accommodation option(s) breakdown on this page.

  • The Gardens – A St Giles Signature Hotel & Residences, Kuala Lumpur offers the following activities / services (charges may apply):

    • Fitness centre
    • Swimming Pool
    • Fitness/spa locker rooms
    • Fitness

  • The Gardens – A St Giles Signature Hotel & Residences, Kuala Lumpur is 3.1 miles from the centre of Kuala Lumpur. All distances are measured in straight lines. Actual travel distances may vary.