The Pacific Sutera
No 1 Sutera Harbour Boulavard, 88100 Kota Kinabalu, Malaysia – Excellent location – show map
Very nice place. The lobby and pool area are beautiful. The breakfast buffet and dinner buffet are great
United States of America
Boasting an Olympic sized swimming pool and 5 dining options, The Pacific Sutera offers easy access to Sutera Harbor Golf & Country Club. Free WiFi is accessible throughout and for guests who drive, free parking is available. Featuring contemporary decor, every room is fitted with a flat-screen satellite TV, an electric kettle and a mini-bar. The private bathroom comes with a bath, a shower and free toiletries. Guests enjoy sea or golf course view. Cafe Boleh serves daily buffet breakfast and all day dining, while Silk Garden specializes in Chinese cuisines. Drinks and snacks are available at the Pool Bar, Lobby Lounge and Breeze Beach Club. Pampering massages are offered at the Chavana Spa and guests can play a game in the bowling alley. Staff at the 24/7 front desk are happy to assist you with outdoor activities and tour queries. Other facilities include a fitness center and a children's playground. IMAGO Shopping Mall and Sabah Museum are 1.1 mi from The Pacific Sutera. The nearest airport is Kota Kinabalu International Airport, 3.7 mi from the property.
Couples in particular like the location – they rated it 9.2 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
- 2 swimming pools
- Free WiFi
- Family rooms
- Free parking
- Beachfront
- Non-smoking rooms
- Tea/Coffee Maker in All Rooms
- Bar
- Private beach area
Availability
Select dates to see this property's availability and prices
Categories:
See what guests loved the most:
- David
United States of America“Very nice place. The lobby and pool area are beautiful. The breakfast buffet and dinner buffet are great” 
Sunflower
Malaysia“Facilities in the room very good & clean Shuttle bus with pleasant & friendly driver Fast check in/out”
Jingshi
South Korea“Pool, breakfast, sunset view, sky bar, lobby, marina view, water sports activities”
Area info
Restaurants2 Restaurants On Site
- Cafe Boleh
- CuisineInternational
- AmbienceFamily-friendly
- Silk Garden
- CuisineChinese • Asian
- Open forLunch • Dinner
- AmbienceFamily-friendly • Modern
Resort Facilities at The Pacific SuteraGreat facilities! Review score, 8.8
- 2 swimming pools
- Free WiFi
- Family rooms
- Free parking
- Beachfront
- Non-smoking rooms
- Tea/Coffee Maker in All Rooms
- Bar
- Private beach area
- Toilet paper
- Towels
- Bidet
- Towels/Sheets (extra fee)
- Bathtub or shower
- Slippers
- Private Bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
- Bathtub
- Shower
- Linens
- Wardrobe or closet
- Alarm clock
- View
- Outdoor furniture
- Beachfront
- Sun deck
- Private beach area
- Terrace
- Garden
- Electric kettle
- Refrigerator
- Clothes rack
- Live music/PerformanceAdditional charge
- Happy hourAdditional charge
- Themed dinnersAdditional charge
- Beach
- Badminton equipmentAdditional charge
- Tennis equipmentAdditional charge
- Evening entertainmentAdditional charge
- Water sports facilities on siteAdditional charge
- Nightclub/DJAdditional charge
- RacquetballAdditional charge
- BowlingAdditional charge
- KaraokeAdditional charge
- Ping-pong
- Pool table
- Playground
- Game room
- Golf course (within 2 miles)Additional charge
- Tennis courtAdditional charge
- Sitting area
- Desk
- Flat-screen TV
- Cable channels
- Satellite channels
- Radio
- Telephone
- TV
- FruitAdditional charge
- Wine/ChampagneAdditional charge
- Kids' mealsAdditional charge
- Snack bar
- Breakfast in the room
- Bar
- Tea/Coffee maker
- Accessible parking
- Private check-in/out
- Concierge
- ATM on site
- Baggage storage
- Tour desk
- Currency exchange
- Express check-in/out
- 24-hour front desk
- Strollers
- Baby safety gates
- Outdoor play equipment for kids
- Indoor play area
- Board games/Puzzles
- Babysitting/Child servicesAdditional charge
- Daily housekeeping
- Suit pressAdditional charge
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
- Fax/PhotocopyingAdditional charge
- Business centerAdditional charge
- Meeting/Banquet facilitiesAdditional charge
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safe
- Shuttle serviceAdditional charge
- Convenience store on site
- Designated smoking area
- Air conditioning
- Smoke-free property
- Wake-up service
- Car rental
- Carpeted
- Elevator
- Family rooms
- Hair/Beauty salon
- Ironing facilities
- Facilities for disabled guests
- Non-smoking rooms
- Iron
- Wake-up service/Alarm clock
- Room service
- Wheelchair accessible
- Upper floors accessible by elevator
- Open all year
- Pool with view
- Pool/Beach towels
- Beach chairs/Loungers
- Open all year
- Adults only
- Pool with view
- Plunge pool
- Pool/Beach towels
- Beach chairs/Loungers
- Locker rooms
- Personal trainer
- Fitness classes
- Yoga classes
- Fitness
- Spa/Wellness packages
- Foot bath
- Spa lounge/Relaxation area
- Spa facilities
- Beach umbrellas
- Beach chairs/Loungers
- Waterslide
- MassageAdditional charge
- SpaAdditional charge
- Fitness center
- Sauna
- English
- Indonesian
- Malay
- Chinese
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Refundable damage deposit
A damage deposit of MYR 200 is required on arrival. That's about USD 41. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.
Children & Beds
Child policies
Children of all ages are welcome.
Children 13 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.
The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.
All cribs and extra beds are subject to availability.
Age restriction
The minimum age for check-in is 21
Pets
Pets are not allowed.
Cash
The Pacific Sutera accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine printMust-know information for guests at this property
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
To all non-Malaysian residents that booking Family Escapade at The Pacific (Residence of Malaysia Only) rate will be subject to a penalty surcharge of RM 250.00 net per room per night (stay period: now till 30 September 2024) and RM 255.00 net per room per night (stay period: 1 October 2024 till 31 March 2025). Upon check-in, guests will be required to present their Malaysia Resident ID/PR to confirm their rate entitlement.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform The Pacific Sutera of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
A damage deposit of MYR 200 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.
FAQs about The Pacific Sutera
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The Pacific Sutera is 1.3 miles from the center of Kota Kinabalu. All distances are measured in straight lines. Actual travel distances may vary.
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Guests staying at The Pacific Sutera can enjoy a highly-rated breakfast during their stay (guest review score: 7.4).
Breakfast option(s) include:
- Continental
- Buffet
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Room options at The Pacific Sutera include:
- Twin/Double
- Suite
- Family
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Yes, The Pacific Sutera is popular with guests booking family stays.
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The Pacific Sutera offers the following activities/services (charges may apply):
- Spa
- Fitness center
- Sauna
- Massage
- Playground
- Pool table
- Game room
- Bowling
- Ping-pong
- Tennis court
- Karaoke
- Golf course (within 2 miles)
- Racquetball
- Evening entertainment
- Beachfront
- Private beach area
- Happy hour
- Badminton equipment
- Personal trainer
- Fitness
- Swimming pool
- Tennis equipment
- Locker rooms
- Foot bath
- Live music/Performance
- Spa facilities
- Themed dinners
- Yoga classes
- Beach
- Spa lounge/Relaxation area
- Water sports facilities on site
- Nightclub/DJ
- Spa/Wellness packages
- Fitness classes
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The prices at The Pacific Sutera may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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Yes, this hotel has a pool. See details about the pool and other facilities on this page.
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Check-in at The Pacific Sutera is from 3:00 PM, and check-out is until 12:00 PM.
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The Pacific Sutera has 2 restaurants:
- Silk Garden
- Cafe Boleh
