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Get the celebrity treatment with world-class service at Polana Serena Hotel

Offering an outdoor pool and a restaurant, Polana Serena Hotel is located in Maputo. Free WiFi access is available. Each room here will provide you with a TV, air conditioning and a minibar. There is also an electric kettle. Featuring a bath or shower, private bathroom also comes with a hairdryer and free toiletries. Extras include a seating area and satellite channels. At Polana Serena Hotel you will find a fitness centre, a spa and meeting facilities. An array of activities can be enjoyed on site or in the surroundings, including bowling. Maputo International Airport is 7 km away and airport transfers can be arranged for a fee.

Couples particularly like the location — they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.4)

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, Full English/Irish, Halal, Gluten-free, Asian, American

Free parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
or
2 single beds
1 extra-large double bed
or
2 single beds
1 extra-large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.9
Facilities
8.8
Cleanliness
8.9
Comfort
9.0
Value for money
8.0
Location
9.4
Free WiFi
8.2
High score for Maputo
Select topics to read reviews:

See what guests loved the most:

  • Andre
    South Africa South Africa
    Breakfasy was excellent. Location was good. Very clean
  • Marleen
    South Africa South Africa
    Breakfast was very good. We loved the views of the ocean and swimming pool. Very relaxing with extremely friendly and professional staff. The waiters at the bar area was very good and very nice. Extremely professional but very friendly We had a...
  • Joyce
    Zambia Zambia
    All the staff were extremely amazing…I was suprised with a birthday cake and bottle of champagne for my birthday. The food..the food…the food…variety of choice during breakfast, I stayed for three days and every single day had a suprise. I ...

Hotel surroundings

Restaurants
1 restaurant on site

  • Delagoa Restaurant
    • Cuisine
      French • Local
    • Ambiance
      Family friendly • Modern • Romantic

Facilities of Polana Serena Hotel
Great facilities! Review score, 8.8

Most popular facilities
  • 2 swimming pools
  • Free WiFi
  • Free parking
  • Airport shuttle
  • Fitness centre
  • Restaurant
  • Room service
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
Bedroom
  • Wardrobe or closet
View
  • View
Outdoors
  • Terrace
  • Garden
Kitchen
  • Tumble dryer
  • Electric kettle
Activities
  • Tennis equipment
  • Tennis court
Living Area
  • Seating Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in the rooms and is free of charge.
Parking
Free public parking is possible on site (reservation is not needed).
    Reception services
    • Concierge service
    • Currency exchange
    • Express check-in/check-out
    • 24-hour front desk
    Entertainment and family services
    • Babysitting/child services
      Additional charge
    Cleaning services
    • Daily housekeeping
    • Laundry
      Additional charge
    Business facilities
    • Business centre
    • Meeting/banquet facilities
      Additional charge
    Safety & security
    • Safety deposit box
    General
    • Designated smoking area
    • Air conditioning
    • Mosquito net
    • Wake-up service
    • Carpeted
    • Barber/beauty shop
    • Ironing facilities
    • Airport shuttle
      Additional charge
    • Non-smoking rooms
    • Room service
    2 swimming pools
    Pool 1 - indoor
      Pool 2 - outdoorFree!
        Wellness
        • Steam room
        • Body treatments
        • Facial treatments
        • Beauty Services
        • Hot tub/Jacuzzi
        • Massage
          Additional charge
        • Spa and wellness centre
          Additional charge
        • Fitness centre
        • Sauna
        Languages spoken
        • Afrikaans
        • German
        • English
        • Spanish
        • French
        • Portuguese
        • Swahili

        House rules

        Polana Serena Hotel takes special requests - add in the next step!

        Check-in

        From 14:00

        Check-out

        From 06:00 to 11:00

         

        Cancellation/
        prepayment

        Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

        Children and beds

        Child policies

        Children of any age are welcome.

        To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

        Cot and extra bed policies

        0 - 3 years
        Cot upon request
        Free
        4 - 12 years
        Extra bed upon request
        US$100 per child, per night
        13+ years
        Extra bed upon request
        US$150 per person, per night

        Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

        The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

        All cots and extra beds are subject to availability.

        No age restriction

        There is no age requirement for check-in

        Pets

        Pets are not allowed.

        Visa Cash Polana Serena Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

        The fine print
        Need-to-know information for guests at this property

        Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

        In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

        Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

        Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

        FAQs about Polana Serena Hotel

        • Check-in at Polana Serena Hotel is from 14:00, and check-out is until 11:00.

        • Polana Serena Hotel offers the following activities / services (charges may apply):

          • Spa and wellness centre
          • Fitness centre
          • Hot tub/Jacuzzi
          • Sauna
          • Massage
          • Tennis court
          • Body treatments
          • Tennis equipment
          • Beauty Services
          • Steam room
          • Facial treatments
          • Swimming Pool

        • Guests staying at Polana Serena Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 8.5).

          Breakfast option(s) include:

          • Continental
          • Full English/Irish
          • Halal
          • Gluten-free
          • Asian
          • American

        • Yes, there is a hot tub. You can find out more about this and the other facilities at Polana Serena Hotel on this page.

        • Polana Serena Hotel is 1.9 miles from the centre of Maputo. All distances are measured in straight lines. Actual travel distances may vary.

        • Room options at Polana Serena Hotel include:

          • Twin/Double
          • Double

        • The prices at Polana Serena Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

        • Polana Serena Hotel has 1 restaurant:

          • Delagoa Restaurant

        • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.