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Get the celebrity treatment with world-class service at Black Swan Lakeside Boutique Hotel

Perfectly positioned on the edge of Lake Rotorua, Black Swan Lakeside Boutique Hotel offers a solar-heated swimming pool, a sauna and free Wi-Fi. All rooms boast a fireplace and views of the lake, pool or rose garden. The luxurious rooms include an espresso coffee machine, an iPod dock, a flat-screen TV and a DVD player. You can enjoy the monsoon rain shower and the luxury bath products provided. Set on 1 acre of manicured gardens, Lakeside Black Swan Boutique Hotel features a private jetty and both a croquet lawn and a petanque court. The tour desk can arrange a helicopter trip to see the region’s famed volcanos and thermal parks. Overlooking the beautiful lake, the restaurant offers contemporary Pacific fusion cuisine. Your breakfast includes a full range of continental options as well as cooked options including full English breakfast, eggs benedict, freshly baked croissants and homemade pancakes. The hotel is just 5 minutes’ drive from central Roturua, and 10 minutes’ drive from the Rotorua Museum of Art and History. Rotorua International Airport is a 20-minute drive away.

Couples particularly like the location — they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.2)

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
or
2 single beds
1 extra-large double bed
or
2 single beds
Bedroom 1:
1 extra-large double bed
Bedroom 2:
1 single bed
2 single beds
and
1 large double bed
or
4 single beds
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.7
Facilities
9.0
Cleanliness
9.4
Comfort
9.4
Value for money
8.3
Location
9.2
Free WiFi
8.8
High score for Rotorua
Select topics to read reviews:

See what guests loved the most:

  • Betsy
    United States United States
    The gardens were perfection on the lake. Beautiful, quiet, serene but close to all of the activities in the area.
  • Rose
    Canada Canada
    The property was outstanding. We had a lake front room that was exceptional and had all the amenities we could ask for. The staff were all very friendly and helpful. Thoroughly enjoyed our stay
  • Danielle
    Australia Australia
    Beautiful location overlooking Lake Rotorua. We really enjoyed our breakfasts and wandering the lovely garden. The big bonus was the fire in our room which made the property so cosy, and we loved the hot tub after a busy and freezing day doing...

Hotel surroundings

Restaurants
1 restaurant on site

  • Blackswan Restaurant
    • Cuisine
      Local • International
    • Open for
      Breakfast • Dinner
    • Ambiance
      Family friendly • Romantic
    • Dietary options
      Vegetarian • Gluten-free • Dairy-free

Facilities of Black Swan Lakeside Boutique Hotel
Great facilities! Review score, 9

Most popular facilities
  • Outdoor swimming pool
  • Free parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Restaurant
  • Facilities for disabled guests
  • Tea/coffee maker in all rooms
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
View
  • View
Outdoors
  • Outdoor fireplace
  • Picnic area
  • Outdoor furniture
  • Sun terrace
  • Terrace
  • Garden
Kitchen
  • Coffee machine
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Horse riding
    Additional chargeOff-site
  • Cycling
    Off-site
  • Hiking
    Off-site
  • Fishing
    Additional chargeOff-site
Living Area
  • Sofa
  • Seating Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • DVD player
  • Telephone
  • TV
Food & Drink
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is needed).
  • Electric vehicle charging station
  • Accessible parking
Reception services
  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
Entertainment and family services
  • Board games/puzzles
Cleaning services
  • Daily housekeeping
Business facilities
  • Fax/photocopying
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safety deposit box
General
  • Carbon monoxide detector
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Carpeted
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
Accessibility
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by stairs only
  • Entire unit located on ground floor
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Sun umbrellas
  • Fence around pool
Wellness
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Hot tub/Jacuzzi
Languages spoken
  • English
  • Chinese

House rules

Black Swan Lakeside Boutique Hotel takes special requests - add in the next step!

Check-in

From 15:00 to 21:30

Guests are required to show a photo identification and credit card upon check-in

Check-out

From 06:30 to 11:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 1 year
Cot upon request
Free
2 years
Cot upon request
Free
Extra bed upon request
NZD 65 per child, per night
3 - 11 years
Extra bed upon request
NZD 65 per child, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 3 rooms, different policies and additional supplements may apply.

Mastercard Visa Eftpos JCB Diners Club American Express Cash is not accepted Black Swan Lakeside Boutique Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Black Swan Lakeside Boutique Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about Black Swan Lakeside Boutique Hotel

  • The prices at Black Swan Lakeside Boutique Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Black Swan Lakeside Boutique Hotel on this page.

  • Black Swan Lakeside Boutique Hotel offers the following activities / services (charges may apply):

    • Hot tub/Jacuzzi
    • Cycling
    • Hiking
    • Fishing
    • Horse riding
    • Swimming Pool

  • Black Swan Lakeside Boutique Hotel has 1 restaurant:

    • Blackswan Restaurant

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Black Swan Lakeside Boutique Hotel is 2.1 miles from the centre of Rotorua. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Black Swan Lakeside Boutique Hotel is from 15:00, and check-out is until 11:00.

  • Room options at Black Swan Lakeside Boutique Hotel include:

    • Twin/Double
    • Suite
    • Family