• Apartments
  • Kitchen
  • City view
  • Washing machine
  • Free WiFi
  • Balcony
  • Air conditioning
  • Private bathroom
  • Key card access
  • Daily housekeeping

Featuring a private balcony with park or city views, Quest Apartments Auckland are only 10 minutes’ walk from Skycity Casino. Laundry facilities and a kitchenette or kitchen are standard in all apartments. Located on Queen Street in Auckland CBD (Central Business District), Quest Serviced Apartments – Auckland are only 5 minutes’ walk from Civic Theatre and 15 minutes’ walk from Viaduct Harbour. Auckland Airport is a 25-minute drive away. Each modern apartment has a seating area with cable TV. The spacious bathroom features a hairdryer and guest toiletries.

Couples particularly like the location — they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Quest Apartment Hotels
Hotel chain/brand
Quest Apartment Hotels

Property highlights

Situated in the real heart of Auckland, this property has an excellent location score of 9.0

Private parking available on-site

Reliable info
Guests say the description and photos for this property are very accurate.

Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
Bedroom 1:
1 extra-large double bed
Bedroom 2:
2 single beds
1 large double bed
or
2 single beds
Bedroom 1:
2 single beds
Bedroom 2:
1 large double bed
1 double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.1
Facilities
8.3
Cleanliness
8.7
Comfort
8.7
Value for money
8.3
Location
9.0
Free WiFi
8.9
Select topics to read reviews:

See what guests loved the most:

  • Kristine
    New Zealand New Zealand
    Great room and location. Helpful and friendly staff. Comfy bed and convenient having parking available/
  • Gracie
    New Zealand New Zealand
    Lovely staff who helped us relocate to another room due to damaged ceiling from work being carried out up stairs. Was not a problem at all and were very quick to get us sorted.
  • Madhu
    Fiji Fiji
    Location is great, walking distance to all facilities.

Host Information

Company review score: 9Based on 39,116 reviews from 38 properties
38 managed properties

Property information

Your Host Quest

Neighbourhood information

There will be Road Maintenance done 22nd January 2023 for 5 nights 8pm-5am Access to the hotel will still be given. Quest Auckland is situated in the heart of the city and right on Queen street. Aotea Centre, Civic Centre, shops and restaurants just a quick walk away. Quest Auckland has a charge back restaurants with in the area should you prefer Italian, French or Japanese cuisine. Myers park is a nice space for the children, the Auckland library is a few minutes away and if you prefer to do something on the wharf then a City link bus which costs a dollar per way, would take you to Wynyard quarter or Britomart where kids can play freely.

Language spoken

English

Property surroundings

Facilities of Quest Auckland Serviced Apartments
Great facilities! Review score, 8.3

Most popular facilities
  • Private parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Fitness centre
  • Laundry
  • Lift
Parking
Private parking is possible on site (reservation is not possible) and costs NZD 30 per day.
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking
Internet
WiFi is available in all areas and is free of charge.
Kitchen
  • Toaster
  • Stovetop
  • Tumble dryer
  • Kitchenware
  • Electric kettle
  • Washing machine
  • Microwave
  • Refrigerator
Bedroom
  • Linen
  • Wardrobe or closet
Bathroom
  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Living Area
  • Dining area
  • Seating Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Room Amenities
  • Socket near the bed
  • Clothes rack
  • Carpeted
  • Ironing facilities
  • Iron
Accessibility
  • Upper floors accessible by elevator
Outdoors
  • Balcony
Wellness
  • Fitness classes
  • Fitness
  • Fitness centre
Food & Drink
  • Grocery deliveries
    Additional charge
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Tea/Coffee maker
Activities
  • Stand-up comedy
    Additional chargeOff-site
  • Temporary art galleries
    Off-site
Services & Extras
  • Wake-up service
Outdoor & View
  • City view
  • Garden view
  • View
Building characteristics
  • Private apartment in building
Reception services
  • Invoice provided
  • Private check-in/check-out
  • Luggage storage
  • Express check-in/check-out
Entertainment and family services
  • Babysitting/child services
    Additional charge
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
Miscellaneous
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Heating
  • Lift
  • Family rooms
  • Non-smoking rooms
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Key access
  • Safety deposit box
Languages spoken
  • English

House rules

Quest Auckland Serviced Apartments takes special requests - add in the next step!

Check-in

From 14:00 to 20:00

Guests are required to show a photo identification and credit card upon check-in

You'll need to let the property know in advance what time you'll arrive.

Check-out

From 07:00 to 11:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Refundable damage deposit

A damage deposit of NZD 600 is required on arrival. That's about GBP 285. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

Children and beds

Child policies

Children of any age are welcome.

Children 3 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 1 year
Extra bed upon request
NZD 40 per child, per night
Cot upon request
NZD 15 per child, per night
2+ years
Extra bed upon request
NZD 40 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Groups

When booking more than 4 rooms, different policies and additional supplements may apply.

Mastercard Visa American Express Cash is not accepted Quest Auckland Serviced Apartments accepts these cards and reserves the right to temporarily hold an amount prior to arrival.


Smoking

Smoking is not allowed.

Parties

Parties/events are not allowed

Quiet hours

Guests must be quiet between 21:00 and 08:00.

Pets

Pets are not allowed.

The fine print
Need-to-know information for guests at this property

Please note that Quest Auckland Serviced Apartments requires a valid photo ID and full payment upon check in.

Please note that Quest Auckland Serviced Apartments requires a credit card pre-authorization or cash deposit upon check in to cover any incidental charges.

Please note that there is a 4% charge when you pay with a American Express credit card and a 2% charge when you pay with a Visa/MasterCard or Paywave Please note that there will be no housekeeping service on public holidays. Servicing of rooms is as follows:

1 night stays - Serviced daily

2-4 night stays - Serviced every second day

5+ night stays - Serviced twice weekly

Limited Housekeeping Servicing during Covid, Please see/ask Reception for updated servicing hours and days.

Please make sure the booking guest name matches ID passports or NZ driving license and Card details given, Reception will request to see Card and ID upon arrival.

Bathroom Refurnishments Start April 2024 .

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Quest Auckland Serviced Apartments in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

This property will not accommodate hen, stag or similar parties.

Quiet hours are between 21:00:00 and 08:00:00.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of NZD 600 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about Quest Auckland Serviced Apartments

  • Yes, there are options at this property that have a balcony. You can find out more about this and the other facilities at Quest Auckland Serviced Apartments on this page.

  • Quest Auckland Serviced Apartments offers the following activities / services (charges may apply):

    • Fitness centre
    • Fitness classes
    • Stand-up comedy
    • Temporary art galleries
    • Fitness

  • You can choose from a number of accommodation options at Quest Auckland Serviced Apartments (subject to availability). These have:

    • 1 bedroom
    • 2 bedrooms

    For more detailed information, please check the accommodation option(s) breakdown on this page.

  • Quest Auckland Serviced Apartments is 750 yards from the centre of Auckland. All distances are measured in straight lines. Actual travel distances may vary.

  • You can choose from a number of accommodation options at Quest Auckland Serviced Apartments (subject to availability). These can accommodate:

    • 2 guests
    • 4 guests

    For more detailed information, please check the accommodation option(s) breakdown on this page.

  • Check-in at Quest Auckland Serviced Apartments is from 14:00, and check-out is until 11:00.

  • Yes, Quest Auckland Serviced Apartments is popular with guests booking family stays.

  • The prices at Quest Auckland Serviced Apartments may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.