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The Terrace offers 4-star accommodations with an on-site restaurant. Located in the center of Franz Josef, on a quiet street, The Terrace offers free unlimited WiFi and free onsite parking. Guests can enjoy views of snow-capped mountains and the Croz Glacier from the Terrace grounds, and from some rooms. Accommodations options include studio rooms and self-contained apartments. These spacious heated rooms are located on the ground floor and offer electric blankets, a flat-screen TV, an private bathroom and tea and coffee making facilities. Some rooms also feature spa baths and Kitchen facilities. All rooms are serviced daily. This property is close to Franz Josef’s free glow worm caves and is opposite the Kiwi Bird Center where guests can experience New Zealand’s national bird up close. Guests have access to shared laundry and barbecue facilities with outdoor furniture. The tour desk can organize a range of activities, including hikes, Kayaking, horse treks, glacier walks and discounted helicopter flights or restaurant deals.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (9.5)

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
Bedroom :
1 twin bed
and
1 king bed
Living room:
1 sofa bed
Bedroom 1:
2 twin beds
Bedroom 2:
1 full bed
Living room:
1 sofa bed
1 king bed
or
1 twin bed
and
1 king bed
1 twin bed
and
1 king bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.2
Facilities
8.7
Cleanliness
9.1
Comfort
9.1
Value for money
8.8
Location
9.5
Free WiFi
8.7
Select topics to read reviews:

See what guests loved the most:

  • David
    Australia Australia
    Nice size room with large bed & good facilities
  • Christopher
    United States of America United States of America
    Easy check-in, excellent location for walking 2 mins to town center, very nice accommodation and space in Cottage #17, and an incredible view of Franz Josef from our dining room window! A frisbee golf course in town an added plus!
  • Jacob
    Australia Australia
    Great staff and wonderful facilities, clean rooms and bathrooms

Hotel area info

Amenities of The Terrace
Great facilities! Review score, 8.7

Most popular amenities
  • Free parking
  • Free WiFi
  • Non-smoking rooms
  • Spa
  • Facilities for disabled guests
  • Room service
  • Airport shuttle
  • Family rooms
  • Tea/Coffee Maker in All Rooms
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Outdoor furniture
  • BBQ facilities
Kitchen
  • Dining table
  • Toaster
  • Kitchenware
  • Electric kettle
  • Refrigerator
Activities
  • Horseback riding
    Additional charge
  • Hiking
  • Canoeing
    Additional charge
  • Fishing
    Additional charge
Living Area
  • Dining area
  • Sitting area
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
    Front Desk Services
    • Invoice provided
    • Private check-in/out
    • Baggage storage
    • Tour desk
    • Express check-in/out
    Cleaning Services
    • Daily housekeeping
    • Laundry
      Additional charge
    Safety & security
    • Fire extinguishers
    • Smoke alarms
    General
    • Electric blankets
    • Designated smoking area
    • Heating
    • Private entrance
    • Carpeted
    • Family rooms
    • Ironing facilities
    • Facilities for disabled guests
    • Airport shuttle
      Additional charge
    • Non-smoking rooms
    • Iron
    • Wake-up service/Alarm clock
    • Room service
    Accessibility
    • Toilet with grab rails
    • Wheelchair accessible
    • Entire unit located on ground floor
    Spa
    • Hot tub/Jacuzzi
      Additional charge
    • Spa
      Additional charge
    Languages Spoken
    • English
    • Filipino

    House rules

    The Terrace takes special requests – add in the next step!

    Check-in

    From 2:00 PM

    Check-out

    Until 10:00 AM

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

    Children & Beds

    Child policies

    Children of all ages are welcome.

    Children 18 and above will be charged as adults at this property.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    0 - 1 years
    Crib upon request
    NZD 25 per child, per night
    2 years old
    Crib upon request
    NZD 25 per child, per night
    Extra bed upon request
    NZD 25 per child, per night
    3+ years
    Extra bed upon request
    NZD 25 per person, per night

    Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

    The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

    All cribs and extra beds are subject to availability.

    Age restriction

    The minimum age for check-in is 18

    Pets

    Pets are not allowed.

    Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

    Mastercard Visa Eftpos Cash The Terrace accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Must-know information for guests at this property

    Please note that reception hours are as follows:

    Daily from 08:00 to 20:00

    If you expect to arrive outside reception opening hours, please inform the property in advance, using the contact details found on the booking confirmation.

    Please note there is limited mobile phone coverage on the West Coast.

    Please note that The Terrace does not accept payments with American Express and Diners Club credit cards.

    FAQs about The Terrace

    • Room options at The Terrace include:

      • Apartment
      • Studio

    • Yes, there's a hot tub. You can find out more about this and the other facilities at The Terrace on this page.

    • The Terrace is 800 feet from the center of Franz Josef. All distances are measured in straight lines. Actual travel distances may vary.

    • Check-in at The Terrace is from 2:00 PM, and check-out is until 10:00 AM.

    • The prices at The Terrace may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • The Terrace offers the following activities/services (charges may apply):

      • Spa
      • Hot tub/Jacuzzi
      • Hiking
      • Fishing
      • Canoeing
      • Horseback riding