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The Terrace offers 4-star accommodation with an on-site restaurant. Located in the centre of Franz Josef, on a quiet street, The Terrace offers free unlimited WiFi and free onsite parking. Guests can enjoy views of snow-capped mountains and the Croz Glacier from the Terrace grounds, and from some rooms. Accommodation options include studio rooms and self-contained apartments. These spacious heated rooms are located on the ground floor and offer electric blankets, a flat-screen TV, an en suite bathroom and tea and coffee making facilities. Some rooms also feature spa baths and Kitchen facilities. All rooms are serviced daily. This property is close to Franz Josef’s free glow worm caves and is opposite the Kiwi Bird Centre where guests can experience New Zealand’s national bird up close. Guests have access to shared laundry and barbeque facilities with outdoor furniture. The tour desk can organize a range of activities, including hikes, Kayaking, horse treks, glacier walks and discounted helicopter flights or restaurant deals.

Couples particularly like the location — they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.5)

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
Bedroom :
1 single bed
and
1 extra-large double bed
Living room:
1 sofa bed
Bedroom 1:
2 single beds
Bedroom 2:
1 double bed
Living room:
1 sofa bed
1 extra-large double bed
1 extra-large double bed
or
1 single bed
and
1 extra-large double bed
1 single bed
and
1 extra-large double bed
1 single bed
and
1 extra-large double bed
1 single bed
and
1 extra-large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.2
Facilities
8.7
Cleanliness
9.1
Comfort
9.2
Value for money
8.8
Location
9.5
Free WiFi
8.7
Select topics to read reviews:

See what guests loved the most:

  • Val
    United Kingdom United Kingdom
    Location as a stop off was great. Staff very helpful.
  • Jenny
    Australia Australia
    We booked a king room with kitchen and it was very spacious and spotlessly clean. Very central location - walk to restaurants, shops and cafes within a few minutes. Staff amazing
  • Bujuan
    Australia Australia
    Good location, friendly staffs, nice mountain views.

Hotel surroundings

Facilities of The Terrace
Great facilities! Review score, 8.7

Most popular facilities
  • Free parking
  • Free WiFi
  • Spa and wellness centre
  • Facilities for disabled guests
  • Room service
  • Airport shuttle
  • Non-smoking rooms
  • Family rooms
  • Tea/coffee maker in all rooms
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Outdoor furniture
  • BBQ facilities
Kitchen
  • Dining table
  • Toaster
  • Kitchenware
  • Electric kettle
  • Refrigerator
Activities
  • Horse riding
    Additional charge
  • Hiking
  • Canoeing
    Additional charge
  • Fishing
    Additional charge
Living Area
  • Dining area
  • Seating Area
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
    Reception services
    • Invoice provided
    • Private check-in/check-out
    • Luggage storage
    • Tour desk
    • Express check-in/check-out
    Cleaning services
    • Daily housekeeping
    • Laundry
      Additional charge
    Safety & security
    • Fire extinguishers
    • Smoke alarms
    General
    • Electric blankets
    • Designated smoking area
    • Heating
    • Private entrance
    • Carpeted
    • Family rooms
    • Ironing facilities
    • Facilities for disabled guests
    • Airport shuttle
      Additional charge
    • Non-smoking rooms
    • Iron
    • Wake up service/Alarm clock
    • Room service
    Accessibility
    • Toilet with grab rails
    • Wheelchair accessible
    • Entire unit located on ground floor
    Wellness
    • Hot tub/Jacuzzi
      Additional charge
    • Spa and wellness centre
      Additional charge
    Languages spoken
    • English
    • Filipino

    House rules

    The Terrace takes special requests - add in the next step!

    Check-in

    From 14:00

    Check-out

    Until 10:00

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

    Children and beds

    Child policies

    Children of any age are welcome.

    Children 18 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    0 - 1 year
    Cot upon request
    NZD 25 per child, per night
    2 years
    Cot upon request
    NZD 25 per child, per night
    Extra bed upon request
    NZD 25 per child, per night
    3+ years
    Extra bed upon request
    NZD 25 per person, per night

    Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

    The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

    All cots and extra beds are subject to availability.

    Age restriction

    The minimum age for check-in is 18

    Pets

    Pets are not allowed.

    Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

    Mastercard Visa Eftpos Cash The Terrace accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Need-to-know information for guests at this property

    Please note that reception hours are as follows:

    Daily from 08:00 to 20:00

    If you expect to arrive outside reception opening hours, please inform the property in advance, using the contact details found on the booking confirmation.

    Please note there is limited mobile phone coverage on the West Coast.

    Please note that The Terrace does not accept payments with American Express and Diners Club credit cards.

    FAQs about The Terrace

    • The Terrace offers the following activities / services (charges may apply):

      • Spa and wellness centre
      • Hot tub/Jacuzzi
      • Hiking
      • Fishing
      • Canoeing
      • Horse riding

    • Yes, there is a hot tub. You can find out more about this and the other facilities at The Terrace on this page.

    • Check-in at The Terrace is from 14:00, and check-out is until 10:00.

    • The prices at The Terrace may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Room options at The Terrace include:

      • Apartment
      • Studio

    • The Terrace is 250 yards from the centre of Franz Josef. All distances are measured in straight lines. Actual travel distances may vary.