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Featuring free WiFi, The Metrotel offers accommodation in New Plymouth. Free private parking is available on site. Each room at this motel is air conditioned and is equipped with a flat-screen TV with satellite channels. You will find a kettle in the room. All rooms are equipped with a private bathroom fitted with a shower. For your comfort, you will find free toiletries and a hairdryer. There is dry cleaning services at the property.

Couples particularly like the location — they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.6)

Want a great night's sleep? This property was highly rated for its very comfy beds.

Free private parking available on-site

Loyal customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
or
2 single beds
1 extra-large double bed
or
2 single beds
2 extra-large double beds
or
4 single beds
2 extra-large double beds
or
4 single beds
1 large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.4
Facilities
9.3
Cleanliness
9.6
Comfort
9.6
Value for money
9.1
Location
9.6
Free WiFi
9.1
Select topics to read reviews:

See what guests loved the most:

  • Victoria
    New Zealand New Zealand
    Good central location with on site parking. Our room was modern, clean and spacious.
  • Grainger-allen
    New Zealand New Zealand
    Fantastic stay, plenty of room, quiet and warm. Fast internet making it easy to get work done.
  • Kama
    New Zealand New Zealand
    We had the family unit it was a fantastic set up for us and had a full kitchen

Property surroundings

Facilities of The Metrotel
Great facilities! Review score, 9.3

Most popular facilities
  • Free parking
  • Free WiFi
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Outdoor furniture
Kitchen
  • Cleaning products
  • Toaster
  • Kitchenware
  • Electric kettle
  • Microwave
  • Refrigerator
  • Kitchenette
Room Amenities
  • Socket near the bed
  • Clothes rack
Living Area
  • Seating Area
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Internet
WiFi is available in the rooms and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Street parking
  • Electric vehicle charging station
  • Accessible parking
Services
  • Daily housekeeping
  • Concierge service
  • Luggage storage
  • Fax/photocopying
    Additional charge
  • Express check-in/check-out
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Reception services
  • Invoice provided
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Key access
  • 24-hour security
General
  • Air conditioning
  • Heating
  • Carpeted
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
Accessibility
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
Languages spoken
  • English

House rules

The Metrotel takes special requests - add in the next step!

Check-in

From 15:00 to 20:30

Guests are required to show a photo identification and credit card upon check-in

Check-out

From 05:00 to 10:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 6 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 1 year
Extra bed upon request
NZD 35 per child, per night
Cot upon request
NZD 20 per child, per night
2+ years
Extra bed upon request
NZD 35 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Mastercard Visa Eftpos American Express Cash The Metrotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Please note that there is a 2% charge when you pay with a Visa or MasterCard credit card and a 3% charge when you pay with an American Express credit card. These fees will also apply to prepayments when a credit card is used.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Metrotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

FAQs about The Metrotel

  • The Metrotel is 600 yards from the centre of New Plymouth. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at The Metrotel is from 15:00, and check-out is until 10:00.

  • The prices at The Metrotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Room options at The Metrotel include:

    • Studio
    • Family

  • The Metrotel offers the following activities / services (charges may apply):