• Garden
  • Free WiFi
  • Private bathroom
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Non-smoking rooms
  • Luggage storage
  • Heating
  • Lift

Situated in a 16th century building in Cusco, Novotel Cusco offers modern rooms with heating and cable TV. It is only 3 blocks from Plaza De Armas and the cathedral. All rooms of Cusco Novotel are equipped with a minibar, a work desk, and a private bathroom. Some rooms have a flat-screen TV. Room service is available 24/7. Guests can enjoy international and local cuisine in La Cave Restaurant, or on the heated patio covered with a spectacular glass ceiling. The bar serves a wide variety of drinks and snacks. Additionally, guests can also enjoy Le Cote Jardin 365, the hotel's other restaurant. The public computers of Novotel Cusco have free WiFi. The hotel also offers a 24-hour reception, and a tour desk. Novotel Cusco is only 5 minutes from the Koricancha Temple.

Couples particularly like the location — they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Novotel
Hotel chain/brand
Novotel

Property highlights

Situated in the real heart of Cusco, this hotel has an excellent location score of 9.6

Great Food: Meals here are highly recommended

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Buffet


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 sofa bed
and
1 large double bed
2 single beds
2 single beds
2 single beds
and
1 large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.3
Facilities
8.8
Cleanliness
9.1
Comfort
9.1
Value for money
8.6
Location
9.6
Free WiFi
8.8
High score for Cusco
Select topics to read reviews:

See what guests loved the most:

  • Callum
    United Kingdom United Kingdom
    Room was clean, courtyard restaurant excellent, I had an accident were my whole spray can of suncream exploded in my rucksack and soaked all my clothes and toiletries and no one in the hotel would help me out which was disappointing
  • Alani
    New Zealand New Zealand
    Loved the location and helpful staff. We stayed here before and after going to Machu Picchu and the second time we got a nice upgrade to a colonial room which was huge! The staff were always helpful and friendly and we got to keep our suitcases...
  • Pauline
    Canada Canada
    Spacious, clean and comfortable room. The location is perfect, close to everything. Staff friendly.

Hotel surroundings

Restaurants
1 restaurant on site

  • 365
    • Cuisine
      American • Peruvian • Local
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea • Cocktail hour
    • Ambiance
      Family friendly • Traditional • Romantic
    • Dietary options
      Vegetarian • Gluten-free

Facilities of Novotel Cusco
Great facilities! Review score, 8.8

Most popular facilities
  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Spa and wellness centre
  • Non-smoking rooms
  • Restaurant
  • 24-hour front desk
  • Room service
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
Outdoors
  • Terrace
  • Garden
Activities
  • Happy hour
    Additional charge
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
Internet
WiFi is available in public areas and is free of charge.
Parking
No parking available.
Reception services
  • Invoice provided
  • Concierge service
  • Luggage storage
  • Tour desk
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Non-smoking throughout
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Laptop safe
  • Packed lunches
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Wake up service/Alarm clock
  • Room service
Accessibility
  • Wheelchair accessible
Wellness
  • Full body massage
  • Hand massage
  • Head massage
  • Foot massage
  • Neck massage
  • Back massage
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Sauna
    Additional charge
Languages spoken
  • English
  • Spanish
  • Portuguese

House rules

Novotel Cusco takes special requests - add in the next step!

Check-in

From 15:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 17 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Mastercard Visa American Express Cash Novotel Cusco accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.

Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.

Foreign business travellers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Novotel Cusco in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

FAQs about Novotel Cusco

  • Guests staying at Novotel Cusco can enjoy a highly-rated breakfast during their stay (guest review score: 8.9).

    Breakfast option(s) include:

    • Buffet

  • Room options at Novotel Cusco include:

    • Triple
    • Quadruple
    • Double
    • Twin
    • Single

  • Novotel Cusco has 1 restaurant:

    • 365

  • Novotel Cusco offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Sauna
    • Massage
    • Foot massage
    • Back massage
    • Hand massage
    • Happy hour
    • Head massage
    • Neck massage
    • Full body massage

  • Check-in at Novotel Cusco is from 15:00, and check-out is until 12:00.

  • Novotel Cusco is 400 yards from the centre of Cusco. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, Novotel Cusco is popular with guests booking family stays.

  • The prices at Novotel Cusco may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.