The customer service from the staff was superb. The outdoor terrace on the main level offered stunning views of the city. The property was within walking distance of the Historic Center (granted, coming back was all uphill) which provided great convenience. The breakfast, while limited in scope, was very good. We felt very safe and secure at the property.

Andrew United States

Staff are lovely and very helpful. They went out of their way to organise breakfast boxes, taxis, food to hotel etc

Sean United Kingdom

Beautiful Hotel in San Blas with amazing views of Cusco and a beautiful garden with several seating options and a bar. The whole staff was very kind but Evelyn was of special help - thank you!! Very responsive via the booking.com chat, much appreciated and very helpful! Every evening the staff makes sure to turn on the heaters in the rooms and put a warming bottle in each bed - we loved that as it gets quite fresh at night in Cusco and it’s such an outstanding gesture! We highly recommend this hotel for everyone who is good at walking (note that this hotel is almost on top of the hill and it’s quite a walk and quite some stairs to get there from the center). Taxis make it into the street and will leave you just at the door of the hotel. However, bigger Vans cannot enter and will pick you up / drop you off a few streets down.

Jessica Germany

Beautiful position (rooms with balcony have a great sight of Cusco) and is totally away from crowd. Be aware that first days in Cusco are really demanding about "breathing" (is above 3.400m high) and walking uphill to hotel from main square require some "breaks" till body get used to low oxygen.

Walter Italy

The property is absolutely beautiful and very well kept it’s like a family looking after you. The breakfast was amazing, such lovely little touches like leaving a hot water bottle under your blanket at night. The massages were amazing and the staff can’t do enough. We loved it so much we cancelled our hotel when we’re next back in Cusco and rebooked to stay here!

Georgina United Kingdom

Amazing location with a beautiful view, and wonderful staff. Would highly recommend!

Harry United Kingdom

Amazing view from the room. The staff was lovely and helpful for anything, for example they kept our luggages. Breakfast included was fantastic, handmade bread and cakes! Cocktails delicious too with an incredible view of the city. Location was great for us after few days in Cusco, it’s in the local area, more authentic.

Pauline Canada

Love thr balcony and rooftop garden veiw. Some rooms have private balconies! Staff (especially Edison) were fabulous location perfect. Close to saqsaywaman and plaza de Armas.

Sally South Africa

The staff were the friendliest we have come across - nothing was too much trouble. We left for a night in Machu Pichu and they stored our luggage for us until we returned. They arranged all our taxis. Can't recommend enough.

Gill United Kingdom

The staff at the hotel are so caring and helpful, they made us feel very welcome, and helped out with everything we asked, even providing us with some true local knowledge of the Inca history and culture. The location of the hotel is awesome, and the garden is a great place for breakfast and also to relax in the evening

Antony Australia