Hotel City SM Business & SPA is located just 4 km from the Krakow city centre. It features an indoor pool and a wellness centre. The spa and wellness centre includes also a sauna, a steam room, a fitness room and a new Neogi Flamingo anti-ageing capsule. Guests are offered discounts in the wellness centre. Prior reservation is necessary and pool and wellness facilities are available at extra charge. This hotel offers you single, double and triple rooms with private bathrooms and free internet access. City SM Hotel also features a restaurant serving regional and international cuisine, and a café-bar with a lovely terrace in the garden. The surrounding area offers a convenient access to several main roads. Nearby attractions include the Sanctuary of Divine Mercy in the district of Lagiewniki, and just 500 metres away guests will find Zakopianka Shopping Centre.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.0)

Free parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 single bed
2 single beds
3 single beds
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Guest reviews

Categories:

Staff
8.8
Facilities
7.9
Cleanliness
8.4
Comfort
8.0
Value for money
8.1
Location
8.0
Free WiFi
8.3
Select topics to read reviews:

See what guests loved the most:

  • Raigo
    Estonia Estonia
    Breakfast was sublime. The medium plus scrambled eggs were as good as I make them at home. All in all, it was a pleasure to stay at the hotel. Bonus- the restaurant was 10/10, foods were perfect.
  • Ihor_hab
    Poland Poland
    Very pleasant and polite staff 10/10. Breakfast 9/10. Room 8/10. Convenient location, large parking lot. Has a pool and SPA Very good prices. I recommend.
  • A
    Agnieszka
    United Kingdom United Kingdom
    I really liked the breakfast and the room that we stayed at.

Hotel surroundings

Restaurants
1 restaurant on site

  • Restaurant
    • Open for
      Lunch • Dinner

Facilities of Hotel City SM Business & Spa

Most popular facilities
  • Free parking
  • Free WiFi
  • Spa and wellness centre
  • Airport shuttle
  • Family rooms
  • Non-smoking rooms
  • Restaurant
  • 24-hour front desk
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
Outdoors
  • Outdoor furniture
  • Terrace
  • Garden
Kitchen
  • Dining table
Room Amenities
  • Socket near the bed
Pets
Pets are allowed. Charges may be applicable.
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is possible on site (reservation is not needed).
  • Street parking
  • Valet parking
  • Accessible parking
Reception services
  • Private check-in/check-out
  • Luggage storage
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Pet bowls
  • Pet basket
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Carpeted
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Air conditioning
  • Room service
Accessibility
  • Upper floors accessible by elevator
Wellness
  • Fitness/spa locker rooms
  • Fitness
  • Spa/wellness packages
  • Foot bath
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Body scrub
  • Body treatments
  • Pedicure
  • Manicure
  • Waxing services
  • Facial treatments
  • Beauty Services
  • Sun loungers or beach chairs
  • Hammam
    Additional charge
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
Languages spoken
  • English
  • Polish

Property practice

This property has told us they implemented a practice in one of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

Hotel City SM Business & Spa takes special requests - add in the next step!

Check-in

From 14:00

Check-out

Until 11:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 3 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 1 year
Cot upon request
Free
2 years
Cot upon request
Free
Extra bed upon request
65 zł per child, per night
3 - 6 years
Extra bed upon request
65 zł per child, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are allowed. Charges may be applicable.

Maestro Mastercard Visa JCB Diners Club American Express Cash Hotel City SM Business & Spa accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

FAQs about Hotel City SM Business & Spa

  • Hotel City SM Business & Spa has 1 restaurant:

    • Restaurant

  • The prices at Hotel City SM Business & Spa may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Hotel City SM Business & Spa is 3 miles from the centre of Kraków. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Hotel City SM Business & Spa include:

    • Single
    • Twin/Double
    • Triple

  • Check-in at Hotel City SM Business & Spa is from 14:00, and check-out is until 11:00.

  • Hotel City SM Business & Spa offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Massage
    • Hammam
    • Body scrub
    • Waxing services
    • Foot bath
    • Beauty Services
    • Steam room
    • Pedicure
    • Fitness
    • Fitness/spa locker rooms
    • Spa facilities
    • Manicure
    • Spa/wellness packages
    • Facial treatments
    • Spa lounge/relaxation area
    • Body treatments