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Get the celebrity treatment with world-class service at Casa Velha do Palheiro Relais & Chateaux

Casa Velha do Palheiro Relais & Chateaux is a 5-star manor house hotel situated in the old Palheiro Gardens in the foothills of Funchal. With access to the Palheiro Golf Course, guests can also have various golfing discounts. Free WiFi and flat-screen TVs with a various choices of international channels are available. A variety of eating venues include the Classical dining room with international haute cuisine, the more relaxed Restaurant Vista Balancal with its views over Funchal bay, the tea house in the Palheiro gardens or snacks at the Spa. Guests can relax by the outdoor pool in the gardens or use the free facilities of the Spa at Casa Velha featuring a heated indoor pool as well as sauna and steam room. The hotel organizes deep sea fishing on its own motor yacht Balancal as well as experiences with whale and dolphin watching. On site there is a tennis court, badminton, croquet as well as its own championship golf course – Palheiro Golf. Casa Velha do Palheiro Relais & Chateaux is 7 km from the centre of Funchal and offers direct access to the award-winning Palheiro Gardens. Free private parking is available as well as a daily free shuttle service to the town centre.

Couples particularly like the location — they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Relais & Châteaux
Hotel chain/brand

Property highlights

Top location: Highly rated by recent guests (9.2)

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.5
Facilities
9.0
Cleanliness
9.5
Comfort
9.5
Value for money
8.7
Location
9.2
Free WiFi
9.0
Select topics to read reviews:

See what guests loved the most:

  • Adam
    United Kingdom United Kingdom
    We loved the hotel’s rural setting, high above Funchal, its old world luxury, and the quality of service offered by the staff. Best of all was the direct access to the extraordinary adjacent Palheiro garden. A very special hotel.
  • Jacqueline
    United Kingdom United Kingdom
    Location, range of rooms to sit in, friendliness of the staff
  • Konstantin
    Germany Germany
    Nice freshly renovated room, beautiful lobby and marvellous breakfast seating outside in the morning. Next to the beautiful garden and golf. Small Madeira wine tasting. Guided tour over the property with the owner.

Hotel surroundings

Restaurants
1 restaurant on site

  • Restaurante #1
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner • High tea
    • Ambiance
      Traditional
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

Facilities of Casa Velha do Palheiro Relais & Chateaux
Great facilities! Review score, 9

Most popular facilities
  • 2 swimming pools
  • Free WiFi
  • Free parking
  • Spa and wellness centre
  • Airport shuttle
  • Non-smoking rooms
  • Restaurant
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Toilet paper
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Wardrobe or closet
View
  • Garden view
Outdoors
  • Outdoor furniture
  • Sun terrace
  • Terrace
  • Garden
Room Amenities
  • Socket near the bed
Pets
Pets are allowed on request. Charges may be applicable.
Activities
  • Bicycle rental
    Additional charge
  • Walking tours
    Additional charge
  • Badminton equipment
  • Tennis equipment
  • Hiking
  • Table tennis
  • Billiards
  • Games room
  • Fishing
    Additional chargeOff-site
  • Golf course (within 3 km)
    Additional charge
  • Tennis court
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
Food & Drink
  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Street parking
Reception services
  • Invoice provided
  • Concierge service
  • Luggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Entertainment and family services
  • Babysitting/child services
    Additional charge
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • Smoke alarms
  • Security alarm
  • Safety deposit box
General
  • Shuttle service
  • Pet bowls
  • Pet basket
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Heating
  • Car hire
  • Packed lunches
  • Chapel/shrine
  • Carpeted
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
2 swimming pools
Pool 1 - outdoorFree!
  • Open all year
  • All ages welcome
  • Pool with view
  • Pool/beach towels
  • Pool bar
  • Sun loungers or beach chairs
  • Sun umbrellas
  • Fence around pool
Pool 2 - indoorFree!
  • Open all year
  • All ages welcome
  • Heated pool
  • Pool/beach towels
Wellness
  • Fitness/spa locker rooms
  • Yoga classes
  • Fitness
  • Full body massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Pedicure
  • Manicure
  • Waxing services
  • Facial treatments
  • Beauty Services
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna
Languages spoken
  • German
  • English
  • Spanish
  • French
  • Portuguese

House rules

Casa Velha do Palheiro Relais & Chateaux takes special requests - add in the next step!

Check-in

From 14:00 to 00:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

From 07:00 to 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free
13+ years
Extra bed upon request
€ 50 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are allowed on request. Charges may be applicable.

Maestro Mastercard Visa EC-Card Carte Bleue American Express Cash Bankcard Casa Velha do Palheiro Relais & Chateaux accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Room rates on 24 and 31 December include a gala dinner.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Casa Velha do Palheiro Relais & Chateaux in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

License number: 3434/RNET

FAQs about Casa Velha do Palheiro Relais & Chateaux

  • Casa Velha do Palheiro Relais & Chateaux is 2.5 miles from the centre of Funchal. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Casa Velha do Palheiro Relais & Chateaux include:

    • Twin/Double
    • Double
    • Suite

  • Casa Velha do Palheiro Relais & Chateaux offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Hot tub/Jacuzzi
    • Fitness centre
    • Sauna
    • Massage
    • Hiking
    • Billiards
    • Games room
    • Table tennis
    • Fishing
    • Tennis court
    • Golf course (within 3 km)
    • Tennis equipment
    • Walking tours
    • Bicycle rental
    • Fitness/spa locker rooms
    • Badminton equipment
    • Swimming Pool
    • Beauty Services
    • Facial treatments
    • Waxing services
    • Manicure
    • Pedicure
    • Body treatments
    • Body scrub
    • Body wrap
    • Spa facilities
    • Steam room
    • Spa lounge/relaxation area
    • Spa/wellness packages
    • Back massage
    • Neck massage
    • Foot massage
    • Couples massage
    • Full body massage
    • Fitness
    • Yoga classes

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Casa Velha do Palheiro Relais & Chateaux on this page.

  • Casa Velha do Palheiro Relais & Chateaux has 1 restaurant:

    • Restaurante #1

  • The prices at Casa Velha do Palheiro Relais & Chateaux may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Check-in at Casa Velha do Palheiro Relais & Chateaux is from 14:00, and check-out is until 12:00.