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Situated in the hilly suburbs of Kigali, Step Town offers accommodation with panoramic views overlooking the city. The hotel features free WiFi throughout the property and free private parking is available on site. Each room at Step Town is equipped with a fan, telephone and a TV with satellite channels. The private bathrooms are equipped with a bath or shower, and each room features a terrace or patio. Step Town has a restaurant on site, or guests can enjoy a drink on the terrace overlooking Kigali. Special diet menus and room service can also be arranged. Other facilities at the hotel include a 24-hour front desk and luggage storage, and airport shuttles are available at a surcharge. Step Town is within 3 km of the Kigali Genocide Memorial and Kigali International Airport is 10.5 km away from the property.

Couples particularly like the location — they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.1)

Great Food: Meals here are highly recommended

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
3 single beds
2 single beds
1 extra-large double bed
2 single beds
1 single bed
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Guest reviews

Categories:

Staff
9.5
Facilities
8.1
Cleanliness
8.8
Comfort
8.5
Value for money
8.8
Location
8.1
Free WiFi
8.4
High score for Kigali
Select topics to read reviews:

See what guests loved the most:

  • Jorge
    Spain Spain
    I recently had the pleasure of staying at Step Town Hotel, and it exceeded my expectations. The warm and welcoming staff, coupled with the very clean rooms and breathtaking views, made my stay truly memorable. Very important for me, in this price...
  • Kate
    Australia Australia
    Very kind and helpful staff, lovely balconies with views across Kigali, good breakfast and comfy bed -quiet too. I enjoyed my stay. Kind staff waited up for me to check out at 12.30am and made me coffee to take in my thermos, and ensured I got in...
  • Ajay
    Hong Kong Hong Kong
    Staff are amazing! Food is great - clean and comfortable hotel - with great city views

Hotel surroundings

Restaurants
1 restaurant on site

  • Restaurant #1

    No additional info available

Facilities of Step Town
Great facilities! Review score, 8.1

Most popular facilities
  • Free WiFi
  • Airport shuttle
  • Fitness centre
  • Free parking
  • Restaurant
  • 24-hour front desk
  • Room service
  • Non-smoking rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Additional toilet
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Dressing room
  • Extra long beds (> 2 metres)
Outdoors
  • Outdoor furniture
  • Barbecue
  • BBQ facilities
    Additional charge
  • Patio
  • Terrace
  • Garden
Kitchen
  • Shared kitchen
  • Cleaning products
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack
Pets
Pets are allowed on request. No extra charges.
Activities
  • Bicycle rental
    Additional charge
  • Aerobics
    Additional chargeOff-site
  • Live sport events (broadcast)
  • Tour or class about local culture
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Temporary art galleries
  • Tennis equipment
    Additional charge
  • Horse riding
    Additional chargeOff-site
  • Bowling
    Additional chargeOff-site
  • Cycling
    Off-site
  • Hiking
    Additional chargeOff-site
  • Billiards
    Additional charge
  • Children's playground
  • Golf course (within 3 km)
    Additional charge
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • CD player
  • Radio
  • Telephone
  • TV
Food & Drink
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Bar
  • Minibar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking
Reception services
  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Board games/puzzles
  • Babysitting/child services
Cleaning services
  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Pet bowls
  • Grocery deliveries
    Additional charge
  • Shared lounge/TV area
  • Designated smoking area
  • Mosquito net
  • Wake-up service
  • Tile/marble floor
  • Private entrance
  • Car hire
  • Packed lunches
  • Fan
  • Family rooms
  • Barber/beauty shop
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service
Accessibility
  • Wheelchair accessible
Wellness
  • Fitness
  • Fitness centre
Languages spoken
  • English
  • French
  • Swahili

Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

Step Town takes special requests - add in the next step!

Check-in

From 10:00

Check-out

Until 11:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 11 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free
11+ years
Extra bed upon request
US$30 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Free! Pets are allowed on request. No extra charges.

Maestro Mastercard Visa UnionPay credit card Diners Club Cash Step Town accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Please inform Step Town in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

FAQs about Step Town

  • Guests staying at Step Town can enjoy a highly-rated breakfast during their stay (guest review score: 8.8).

    Breakfast option(s) include:

    • À la carte

  • Step Town is 0.7 miles from the centre of Kigali. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Step Town is from 10:00, and check-out is until 11:00.

  • Step Town has 1 restaurant:

    • Restaurant #1

  • Step Town offers the following activities / services (charges may apply):

    • Fitness centre
    • Cycling
    • Hiking
    • Children's playground
    • Billiards
    • Bowling
    • Golf course (within 3 km)
    • Tour or class about local culture
    • Walking tours
    • Bicycle rental
    • Temporary art galleries
    • Live sport events (broadcast)
    • Horse riding
    • Fitness
    • Bike tours
    • Aerobics
    • Tennis equipment

  • Room options at Step Town include:

    • Double
    • Triple
    • Twin
    • Suite
    • Single

  • The prices at Step Town may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.