• City view
  • Garden
  • Swimming Pool
  • Free WiFi
  • Terrace
  • Balcony
  • Free parking
  • Bath
  • Air conditioning
  • Sauna

Get the celebrity treatment with world-class service at The Retreat

Located in Kigali, 1.6 km from Belgian Peacekeepers Memorial, The Retreat provides accommodation with an outdoor swimming pool, free private parking, a fitness centre and a garden. Each accommodation at the 5-star hotel has garden views, and guests can enjoy access to a sauna and a hot tub. The accommodation offers a 24-hour front desk, airport transfers, a shared lounge and free WiFi throughout the property. The hotel will provide guests with air-conditioned rooms with a desk, a kettle, a fridge, a minibar, a safety deposit box, a flat-screen TV, a terrace and a private bathroom with a shower. The Retreat features certain rooms with city views, and all rooms come with a balcony. At the accommodation each room is equipped with bed linen and towels. At The Retreat you will find a restaurant serving African, American and international cuisine. Vegetarian, dairy-free and vegan options can also be requested. The hotel offers a children's playground. The area is popular for hiking and cycling, and car hire is available at The Retreat. Niyo Arts Gallery is 4.6 km from the accommodation, while Kigali Convention Centre is 5.3 km away. The nearest airport is Kigali International Airport, 10 km from The Retreat.

Distance in property description is calculated using © OpenStreetMap

Travelbook Hotels
Hotel chain/brand

Property highlights

Get what you need

If you have any questions after booking, this property responds fast.

Top location: Highly rated by recent guests (8.4)

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
Bedroom :
1 extra-large double bed
Living room:
1 sofa bed
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Guest reviews

Categories:

Staff
8.9
Facilities
8.4
Cleanliness
8.4
Comfort
8.9
Value for money
7.5
Location
8.4
Free WiFi
7.5
Select topics to read reviews:

See what guests loved the most:

  • Larissa
    United States United States
    wow. its worth the money. we were on our last night after a week of work with our NGO and a few days ptrekking in Volcanoes national park and to be treated so beautifully
  • Lucinda
    United States United States
    location. Staff. very helpful and kind. i hope heaven looks this good. will stay there again when I return

Hotel surroundings

Restaurants
2 restaurants on site

  • Fusion Restaurant
    • Cuisine
      International
    • Open for
      Breakfast • Dinner • Cocktail hour
    • Ambiance
      Family friendly • Romantic
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free
  • Heaven Restaurant
    • Cuisine
      African • American
    • Open for
      Breakfast • Brunch • Dinner • Cocktail hour
    • Ambiance
      Family friendly • Modern • Romantic
    • Dietary options
      Vegan • Gluten-free • Dairy-free

Facilities of The Retreat
Great facilities! Review score, 8.4

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Airport shuttle
  • Fitness centre
  • Free parking
  • Spa and wellness centre
  • 2 restaurants
  • Tea/coffee maker in all rooms
  • Bar
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
View
  • Garden view
Outdoors
  • Outdoor furniture
  • Outdoor dining area
  • Sun terrace
  • Patio
  • Balcony
  • Terrace
  • Garden
Kitchen
  • Dining table
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Aerobics
    Additional charge
  • Archery
    Additional chargeOff-site
  • Live sport events (broadcast)
  • Live music/performance
    Off-site
  • Cooking class
    Additional charge
  • Tour or class about local culture
    Additional charge
  • Happy hour
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Pub crawls
    Additional charge
  • Temporary art galleries
  • Water sport facilities on site
  • Horse riding
    Additional chargeOff-site
  • Bowling
    Additional chargeOff-site
  • Cycling
    Off-site
  • Hiking
    Off-site
  • Canoeing
    Additional chargeOff-site
  • Children's playground
  • Hot tub
  • Golf course (within 3 km)
    Additional charge
  • Tennis court
    Additional chargeOff-site
Living Area
  • Dining area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Fruits
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is needed).
  • Accessible parking
Reception services
  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Kids' outdoor play equipment
  • Board games/puzzles
  • Babysitting/child services
    Additional charge
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • 24-hour security
  • Safety deposit box
General
  • Carbon monoxide detector
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Mosquito net
  • Wake-up service
  • Hardwood or parquet floors
  • Soundproofing
  • Private entrance
  • Car hire
  • Laptop safe
  • Interconnected room(s) available
  • Packed lunches
  • Soundproof rooms
  • Fan
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Pool with view
  • Heated pool
  • Salt-water pool
  • Pool/beach towels
  • Pool bar
  • Pool cover
  • Sun loungers or beach chairs
Wellness
  • Fitness/spa locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Spa/wellness packages
  • Spa facilities
  • Pedicure
  • Manicure
  • Waxing services
  • Facial treatments
  • Beauty Services
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna
Languages spoken
  • English
  • French

Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

The Retreat takes special requests - add in the next step!

Check-in

From 08:30 to 23:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

From 07:00 to 19:30

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Mastercard Visa American Express Cash The Retreat accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Retreat in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

FAQs about The Retreat

  • The Retreat has 2 restaurants:

    • Heaven Restaurant
    • Fusion Restaurant

  • Check-in at The Retreat is from 08:30, and check-out is until 19:30.

  • Room options at The Retreat include:

    • Double
    • Suite
    • Villa

  • The prices at The Retreat may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • The Retreat offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Hot tub/Jacuzzi
    • Fitness centre
    • Sauna
    • Massage
    • Cycling
    • Hiking
    • Children's playground
    • Bowling
    • Tennis court
    • Canoeing
    • Golf course (within 3 km)
    • Bike tours
    • Waxing services
    • Personal trainer
    • Beauty Services
    • Live music/performance
    • Spa/wellness packages
    • Pub crawls
    • Horse riding
    • Archery
    • Pedicure
    • Fitness/spa locker rooms
    • Facial treatments
    • Tour or class about local culture
    • Yoga classes
    • Temporary art galleries
    • Manicure
    • Aerobics
    • Fitness
    • Water sport facilities on site
    • Spa facilities
    • Live sport events (broadcast)
    • Fitness classes
    • Walking tours
    • Swimming Pool
    • Happy hour
    • Cooking class

  • Yes, there is a hot tub. You can find out more about this and the other facilities at The Retreat on this page.

  • The Retreat is 650 yards from the centre of Kigali. All distances are measured in straight lines. Actual travel distances may vary.