• Mountain view
  • Garden
  • Swimming Pool
  • Free WiFi
  • Free parking
  • Bath
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Daily housekeeping

Experience world-class service at Shangri-La Chiang Mai

Located in the heart of Chiang Mai and surrounded by stunning vistas of Northern Thailand’s mountain ranges. Shangri-La Chiang Mai offers a family-friendly 5-star experience. With the largest pool in the city, and easy access to the Night Bazaar, Old City, and transport for onward adventures, our hotel is the ideal destination for guests looking to indulge, unwind, discover, and explore. - 277 rooms and suites, 4 outlets, 10 meeting facilities - Family-friendly urban resort set within a culturally city - Shangri-La Cares: Commitment to your well-being in our care

Couples particularly like the location — they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Shangri-La Group
Hotel chain/brand
Shangri-La Group

Property highlights

Situated in the best rated area in Chiang Mai, this property has an excellent location score of 8.8

Want a great night's sleep? This property was highly rated for its very comfy beds.

Breakfast info

Continental, Vegetarian, Vegan, Halal, Asian, American, Buffet

Free private parking available on-site

Activities:

Tennis court

Fitness centre

Spa and wellness centre


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
and
1 sofa bed
1 extra-large double bed
1 extra-large double bed
2 single beds
2 single beds
1 extra-large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.0
Facilities
8.7
Cleanliness
8.9
Comfort
9.0
Value for money
8.1
Location
8.8
Free WiFi
8.4
Select topics to read reviews:

See what guests loved the most:

  • Alind
    Australia Australia
    Shangri-La Chiang Mai is the perfect destination for those seeking a luxurious stay that offers great value for money. Nestled in a prime location, it provides easy access to the city's charms. The service is impeccable, and the facilities are...
  • Yoke
    Malaysia Malaysia
    The location was convenient for food and walking distance from the Night Bazaar
  • Yousuf
    United Kingdom United Kingdom
    Excellent service staff were amazingly helpful. Friendly and happy made our stay more enjoyable. Min and her colleagues were always welcoming in Executive Lounge . We stayed 4 nights .Superb service all around. Well done to all the staff.

Property surroundings

Restaurants
4 restaurants on site

  • China Kitchen
    • Cuisine
      Chinese
    • Open for
      Lunch • Dinner
    • Ambiance
      Family friendly • Traditional
  • Dhala & Pool
    • Cuisine
      Italian • Thai • International
    • Ambiance
      Family friendly • Romantic
  • The Lobby Lounge
    • Open for
      Lunch • Dinner • High tea • Cocktail hour
  • Kad Kafe
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Ambiance
      Family friendly • Traditional • Romantic

Resort facilities of Shangri-La Chiang Mai
Great facilities! Review score, 8.7

Most popular facilities
  • 2 swimming pools
  • Free WiFi
  • Free parking
  • Family rooms
  • Airport shuttle
  • Non-smoking rooms
  • Fitness centre
  • Tea/coffee maker in all rooms
  • Bar
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
View
  • View
Outdoors
  • Outdoor furniture
  • Garden
Kitchen
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
Activities
  • Happy hour
    Additional charge
  • Themed dinner nights
    Additional charge
  • Tennis equipment
    Additional charge
  • Kids' club
  • Table tennis
  • Children's playground
  • Tennis court
Living Area
  • Dining area
  • Seating Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Telephone
Food & Drink
  • Coffee house on site
  • Fruits
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
    Additional charge
  • Bar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Parking garage
  • Accessible parking
Reception services
  • Invoice provided
  • Lockers
  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
    Additional charge
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Kids' outdoor play equipment
  • Babysitting/child services
    Additional charge
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Carpeted
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Room service
Accessibility
  • Visual aids: Tactile signs
  • Emergency cord in bathroom
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
2 swimming pools
Pool 1 - outdoorFree!
  • Open all year
  • All ages welcome
  • Pool/beach towels
  • Pool bar
  • Sun umbrellas
Pool 2 - outdoor (kids)Free!
  • Open all year
  • Suitable for kids
Wellness
  • Kids' pool
  • Fitness/spa locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Spa/wellness packages
  • Foot bath
  • Steam room
  • Spa facilities
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Water slide
  • Open-air bath
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna
Languages spoken
  • English
  • Thai
  • Chinese

House rules

Shangri-La Chiang Mai takes special requests - add in the next step!

Check-in

From 15:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
Free
Cot upon request
Free
3 - 11 years
Extra bed upon request
Free

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa UnionPay credit card JCB Diners Club American Express Cash is not accepted Shangri-La Chiang Mai accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Please note that the name on the credit card used for the booking should correspond to the guest staying at the property.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Shangri-La Chiang Mai

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Shangri-La Chiang Mai on this page.

  • Check-in at Shangri-La Chiang Mai is from 15:00, and check-out is until 12:00.

  • Shangri-La Chiang Mai offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Children's playground
    • Table tennis
    • Tennis court
    • Kids' club
    • Open-air bath
    • Personal trainer
    • Swimming Pool
    • Themed dinner nights
    • Tennis equipment
    • Fitness/spa locker rooms
    • Spa facilities
    • Happy hour
    • Steam room
    • Foot bath
    • Spa/wellness packages
    • Fitness
    • Yoga classes
    • Fitness classes

  • Guests staying at Shangri-La Chiang Mai can enjoy a highly-rated breakfast during their stay (guest review score: 6.7).

    Breakfast option(s) include:

    • Continental
    • Vegetarian
    • Vegan
    • Halal
    • Asian
    • American
    • Buffet

  • Shangri-La Chiang Mai has 4 restaurants:

    • China Kitchen
    • The Lobby Lounge
    • Dhala & Pool
    • Kad Kafe

  • Room options at Shangri-La Chiang Mai include:

    • Double
    • Twin
    • Suite

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • The prices at Shangri-La Chiang Mai may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Shangri-La Chiang Mai is 1.5 miles from the centre of Chiang Mai. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, Shangri-La Chiang Mai is popular with guests booking family stays.