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Get the celebrity treatment with world-class service at Zanzibar Serena Hotel

Located on the sea-front of ancient Stone Town, Zanzibar Serena Inn offers 5-star accommodation with a view of the Indian Ocean. There is an outdoor pool with sun loungers, a café and 2 restaurants. Zanzibar Serena Inn offers free private parking. All rooms are decorated with traditional furnishings and feature a satellite TV, mini bar and a tea and coffee maker. Each has a private bathroom with a bath and shower with free toiletries. There is 24-hour room service and free Wi-Fi. The Terrace Seafood Restaurant features an open-air rooftop terrace and has ocean views. International and Swahili dishes are available at the Baharia Restaurant. The Pool Terrace Bar and coffee shop serve a wide selection of drinks, snacks and traditional pastries. Guests can relax and sunbathe poolside or on the beach. Other local activities include swimming, snorkelling, kayaking and diving. House of Wonders is a 5-minute drive away. Zanzibar International Airport and Zanzibar Ferry Terminal are within a 10-minute drive away.

Couples particularly like the location — they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the best rated area in Zanzibar City, this hotel has an excellent location score of 9.6

Breakfast info

Full English/Irish

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
and
1 extra-large double bed
2 single beds
and
1 extra-large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.2
Facilities
8.6
Cleanliness
9.0
Comfort
9.0
Value for money
7.8
Location
9.6
Free WiFi
8.5
High score for Zanzibar City
Select topics to read reviews:

See what guests loved the most:

  • Sonia
    United Kingdom United Kingdom
    We had a tour around the hotel by Johanes it was so good. We asked at the last minute for the tour it was free and nothing was a problem. The 19th-century old Extelcoms building and the 18th-century "Chinese doctor's residence". He explained in...
  • Awele
    Kenya Kenya
    Nice quiet location beautiful dining out options available in the vicinity
  • Stef
    United States United States
    I would especially like to thank Mister Kurwa Uledi, one of the managers - he is one of the best people I've ever met. Asante sana! We had a small issue with the room, and he immediately fixed it, and checked in on us regularly to make sure...

Hotel surroundings

Restaurants
1 restaurant on site

  • Baharia
    • Cuisine
      African • British • Indian • Pizza • Seafood • Local • Asian • Grill/BBQ

Facilities of Zanzibar Serena Hotel
Great facilities! Review score, 8.6

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Beachfront
  • Airport shuttle
  • Family rooms
  • Restaurant
  • Free parking
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Wardrobe or closet
View
  • View
Outdoors
  • Outdoor fireplace
  • Picnic area
  • Outdoor furniture
  • Beachfront
  • Sun terrace
  • BBQ facilities
    Additional charge
  • Balcony
  • Terrace
  • Garden
Kitchen
  • Electric kettle
Room Amenities
  • Clothes rack
Activities
  • Bicycle rental
    Additional charge
  • Live music/performance
  • Cooking class
  • Tour or class about local culture
    Additional charge
  • Happy hour
    Additional charge
  • Themed dinner nights
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Beach
  • Evening entertainment
  • Water sport facilities on site
    Additional charge
  • Entertainment staff
  • Snorkelling
    Additional chargeOff-site
  • Horse riding
    Additional chargeOff-site
  • Diving
    Additional chargeOff-site
  • Cycling
    Off-site
  • Canoeing
    Off-site
  • Windsurfing
    Additional chargeOff-site
  • Games room
  • Fishing
    Additional chargeOff-site
Living Area
  • Seating Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
    Reception services
    • Lockers
    • Private check-in/check-out
    • Luggage storage
    • Tour desk
    • Currency exchange
    • 24-hour front desk
    Entertainment and family services
    • Indoor play area
    • Babysitting/child services
      Additional charge
    Cleaning services
    • Daily housekeeping
    • Trouser press
      Additional charge
    • Ironing service
    • Dry cleaning
      Additional charge
    • Laundry
      Additional charge
    Business facilities
    • Fax/photocopying
      Additional charge
    • Business centre
    • Meeting/banquet facilities
      Additional charge
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • Key access
    • 24-hour security
    • Safety deposit box
    General
    • Shuttle service
      Additional charge
    • Shared lounge/TV area
    • Designated smoking area
    • Air conditioning
    • Non-smoking throughout
    • Mosquito net
    • Wake-up service
    • Heating
    • Car hire
    • Packed lunches
    • Fan
    • Family rooms
    • Ironing facilities
    • Airport shuttle
      Additional charge
    • Non-smoking rooms
    • Room service
    Outdoor swimming pool
    • Open all year
    • All ages welcome
    • Infinity pool
    Wellness
    • Kids' pool
    • Personal trainer
    • Yoga classes
    • Full body massage
    • Hand massage
    • Head massage
    • Couples massage
    • Foot massage
    • Neck massage
    • Back massage
    • Spa/wellness packages
    • Spa lounge/relaxation area
    • Spa facilities
    • Body scrub
    • Body treatments
    • Pedicure
    • Make up services
    • Waxing services
    • Facial treatments
    • Beauty Services
    • Sun umbrellas
    • Sun loungers or beach chairs
    • Massage
      Additional charge
    Languages spoken
    • English

    House rules

    Zanzibar Serena Hotel takes special requests - add in the next step!

    Check-in

    From 14:00

    Guests are required to show a photo identification and credit card upon check-in

    Check-out

    Until 11:00

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

    Children and beds

    Child policies

    Children of any age are welcome.

    Children 18 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    0 - 3 years
    Cot upon request
    Free

    The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

    There are no extra beds available at this property.

    All cots are subject to availability.

    No age restriction

    There is no age requirement for check-in

    Pets

    Pets are not allowed.

    Mastercard Visa American Express Cash Zanzibar Serena Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Need-to-know information for guests at this property

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform Zanzibar Serena Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

    Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

    In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

    In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

    FAQs about Zanzibar Serena Hotel

    • Check-in at Zanzibar Serena Hotel is from 14:00, and check-out is until 11:00.

    • Yes, Zanzibar Serena Hotel is popular with guests booking family stays.

    • Zanzibar Serena Hotel is 1.5 miles from the centre of Zanzibar City. All distances are measured in straight lines. Actual travel distances may vary.

    • Zanzibar Serena Hotel has 1 restaurant:

      • Baharia

    • Zanzibar Serena Hotel offers the following activities / services (charges may apply):

      • Massage
      • Cycling
      • Games room
      • Snorkelling
      • Diving
      • Fishing
      • Canoeing
      • Windsurfing
      • Evening entertainment
      • Beachfront
      • Beach
      • Bike tours
      • Beauty Services
      • Walking tours
      • Bicycle rental
      • Cooking class
      • Horse riding
      • Personal trainer
      • Swimming Pool
      • Happy hour
      • Facial treatments
      • Water sport facilities on site
      • Waxing services
      • Live music/performance
      • Make up services
      • Themed dinner nights
      • Pedicure
      • Tour or class about local culture
      • Body treatments
      • Body scrub
      • Spa facilities
      • Spa lounge/relaxation area
      • Spa/wellness packages
      • Back massage
      • Neck massage
      • Foot massage
      • Couples massage
      • Head massage
      • Hand massage
      • Full body massage
      • Entertainment staff
      • Yoga classes

    • Guests staying at Zanzibar Serena Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 8.8).

      Breakfast option(s) include:

      • Full English/Irish

    • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

    • The prices at Zanzibar Serena Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Room options at Zanzibar Serena Hotel include:

      • Double
      • Twin/Double