Get the celebrity treatment with world-class service at Kampala Serena Hotel

Offering an outdoor pool and a restaurant, Kampala Serena Hotel is located in Kampala. Free WiFi access is available. Each room here will provide you with a TV, air conditioning and a balcony. There is also an electric kettle. Featuring a shower, private bathroom also comes with a bath and a hairdryer. You can enjoy city view from the room. At Kampala Serena Hotel you will find a fitness center. Other facilities offered at the property include a tour desk and luggage storage. The property offers free parking.

Couples in particular like the location – they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property Highlights

Top Location: Highly rated by recent guests (9.2)

Free private parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
and
1 king bed
1 king bed
1 king bed
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Guest reviews

Categories:

Staff
9.0
Facilities
9.0
Cleanliness
9.2
Comfort
9.4
Value for money
8.1
Location
9.2
Free WiFi
8.9
High score for Kampala
Select topics to read reviews:

See what guests loved the most:

  • Matsglobetrotter
    Sweden Sweden
    Great stay, comfy room, staff is very friendly and attentive. had a greart massage in the spa and enjoyed the swimming pool
  • Hadijah
    United Kingdom United Kingdom
    The staff were amazing. The food selection great. The location is central, and security is tight.
  • Sifiso
    South Africa South Africa
    The staff is humble and professional. They have a willing attitude.

Hotel area info

Restaurants
7 Restaurants On Site

  • The Explorers Italian Bistro
    • Cuisine
      Italian
    • Open for
      Lunch • Dinner
    • Ambience
      Family-friendly • Modern • Romantic
    • Dietary options
      Halal • Kosher • Vegetarian • Vegan • Gluten-free • Dairy-free
  • The Lakes Restaurant
    • Cuisine
      African • Seafood • Local • International
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Dietary options
      Halal • Kosher • Vegetarian • Vegan • Gluten-free • Dairy-free
  • The Pearl Restaurant and Champagne Bar
    • Cuisine
      International
    • Open for
      Lunch • Dinner
    • Ambience
      Modern • Romantic
    • Dietary options
      Halal • Kosher • Vegetarian • Vegan • Gluten-free • Dairy-free
  • The Pool Bar and Restaurant
    • Cuisine
      International
    • Open for
      Lunch • Dinner
    • Ambience
      Family-friendly • Modern
    • Dietary options
      Halal • Kosher • Vegetarian • Vegan • Gluten-free • Dairy-free
  • Bambara Lounge
    • Cuisine
      International
    • Open for
      High tea
    • Ambience
      Traditional
    • Dietary options
      Halal • Kosher • Vegetarian • Vegan • Gluten-free • Dairy-free
  • The Mist Bar
    • Cuisine
      International
    • Open for
      Lunch • Cocktail hour
    • Ambience
      Traditional
    • Dietary options
      Halal • Kosher • Vegan • Gluten-free • Dairy-free
  • The Ssese Patisserie
    • Cuisine
      International
    • Ambience
      Modern
    • Dietary options
      Halal • Kosher • Vegan • Gluten-free • Dairy-free

Amenities of Kampala Serena Hotel
Great facilities! Review score, 9

Most popular amenities
  • Outdoor swimming pool
  • Free WiFi
  • Airport shuttle
  • Free parking
  • Fitness center
  • 7 restaurants
  • Family rooms
  • Tea/Coffee Maker in All Rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Bathrobe
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
View
  • Garden view
  • View
Outdoors
  • Outdoor furniture
  • Sun deck
  • Balcony
  • Terrace
  • Garden
Kitchen
  • Dryer
  • Electric kettle
Room Amenities
  • Clothes rack
Activities
  • Aerobics
  • Live music/Performance
  • Happy hour
    Additional charge
  • Themed dinners
    Additional charge
  • Walking tours
  • Movie nights
  • Hot tub
  • Golf course (within 2 miles)
    Additional charge
Living Area
  • Sitting area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Valet parking
  • Accessible parking
Front Desk Services
  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe
General
  • Shuttle service
    Additional charge
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Wake-up service
  • Carpeted
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Hair/Beauty salon
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
Accessibility
  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Pool/Beach towels
  • Pool bar
  • Beach chairs/Loungers
  • Beach umbrellas
Spa
  • Locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Massage chair
  • Full-body massage
  • Hand massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Foot bath
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Light therapy
  • Body scrub
  • Body treatments
  • Hairstyling
  • Hair coloring
  • Haircut
  • Pedicure
  • Manicure
  • Hair treatments
  • Makeup services
  • Waxing services
  • Facial treatments
  • Beauty services
  • Beach umbrellas
  • Beach chairs/Loungers
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
  • Sauna
Languages Spoken
  • English

House rules

Kampala Serena Hotel takes special requests – add in the next step!

Check-in

From 12:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Available 24 hours

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Extra bed upon request
Free
Crib upon request
Free
4 - 12 years
Extra bed upon request
$100 per child, per night
13+ years
Extra bed upon request
$150 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Maestro Mastercard Visa UnionPay credit card American Express Cash Cash Kampala Serena Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Kampala Serena Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

FAQs about Kampala Serena Hotel

  • Kampala Serena Hotel has 7 restaurants:

    • Bambara Lounge
    • The Explorers Italian Bistro
    • The Pool Bar and Restaurant
    • The Ssese Patisserie
    • The Pearl Restaurant and Champagne Bar
    • The Mist Bar
    • The Lakes Restaurant

  • Check-in at Kampala Serena Hotel is from 12:00 PM, and check-out is until 10:00 AM.

  • Kampala Serena Hotel offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Sauna
    • Massage
    • Golf course (within 2 miles)
    • Happy hour
    • Personal trainer
    • Aerobics
    • Walking tours
    • Beauty services
    • Locker rooms
    • Live music/Performance
    • Movie nights
    • Facial treatments
    • Themed dinners
    • Swimming pool
    • Waxing services
    • Makeup services
    • Hair treatments
    • Manicure
    • Pedicure
    • Haircut
    • Hair coloring
    • Hairstyling
    • Body treatments
    • Body scrub
    • Light therapy
    • Spa facilities
    • Steam room
    • Spa lounge/Relaxation area
    • Foot bath
    • Spa/Wellness packages
    • Back massage
    • Neck massage
    • Foot massage
    • Couples' massage
    • Head massage
    • Hand massage
    • Full-body massage
    • Massage chair
    • Fitness
    • Yoga classes
    • Fitness classes

  • The prices at Kampala Serena Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • The nearest beach is 150 feet from Kampala Serena Hotel. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Kampala Serena Hotel is 1,800 feet from the center of Kampala. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Kampala Serena Hotel include:

    • Double
    • Suite