• City view
  • Pets allowed
  • Swimming Pool
  • WiFi available in all areas
  • Bath
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Non-smoking rooms
  • Safety deposit box

Get the celebrity treatment with world-class service at The Ritz-Carlton, Chicago

Located atop the famous Water Tower Place in Chicago’s Gold Coast district, this hotel offers artfully decorated guest rooms that feature city of lake views from large picture windows. The luxury shops and restaurants of the Magnificent Mile are just steps from this hotel. A flat-screen TV and free WiFi are included in every room at Ritz-Carlton, Chicago. Each room also includes a spacious marble bathroom with free deluxe toiletries. Guests can enjoy an aquatic workout in the temperature-controlled, four-lane lap pool or relax in the on-site spa. The hotel features 24-hour concierge services and 2 restaurants, cafe and bar on site: Torali Italian-Steak, Rooftop at Torali, The Cafe, Torali Bar. Guests can also use the modern fitness centre or the 24-hour business centre at the Chicago Ritz Carlton. This hotel is less than 1 mile from the Navy Pier entertainment area. The Chicago Museum of Contemporary Art is adjacent to the hotel.

Couples particularly like the location — they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

The Ritz-Carlton Company, L.L.C
Hotel chain/brand
The Ritz-Carlton Company, L.L.C

Property highlights

Situated in the real heart of Chicago, this hotel has an excellent location score of 9.5

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
Bedroom :
1 extra-large double bed
Living room:
1 sofa bed
2 double beds
Bedroom :
1 extra-large double bed
Living room:
1 sofa bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.2
Facilities
9.0
Cleanliness
9.1
Comfort
9.3
Value for money
8.1
Location
9.5
Select topics to read reviews:

See what guests loved the most:

  • Ben
    United Kingdom United Kingdom
    Excellent location near the mile, as well as good coffee shops (Dollop!) nearby. Comfortable room, excellent view of the lake via the picture window.
  • P
    Pattilynn
    United States United States
    The view was awesome and the bed was ultra comfortable! The room was large enough for my husband's scooter so we were not cramped in the least. It was also nice to be near the elevator as well. The reception person was extremely accommodating, ...
  • Zebrowski
    United States United States
    25th floor lake view, beautiful -- what a sunrise -- 15th floor exceptional.

Hotel surroundings

Restaurants
2 restaurants on site

  • Torali Italian-Steak
    • Cuisine
      Italian • Steakhouse
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly
  • Rooftop at Torali
    • Cuisine
      Italian
    • Open for
      Dinner
    • Ambiance
      Modern

Facilities of The Ritz-Carlton, Chicago
Great facilities! Review score, 9

Most popular facilities
  • Indoor swimming pool
  • Private parking
  • WiFi available in all areas
  • Family rooms
  • Non-smoking rooms
  • Fitness centre
  • Spa and wellness centre
  • 2 restaurants
  • Bar
  • Breakfast
Outdoors
  • Outdoor furniture
  • Terrace
Pets
Pets are allowed. Charges may be applicable.
Food & Drink
  • Coffee house on site
  • Breakfast in the room
  • Bar
Internet
WiFi is available in all areas and costs US$14.95 per 24 hours.
Parking
Private parking is possible on site (reservation is not needed) and costs US$79 per day.
  • Electric vehicle charging station
Reception services
  • Lockers
  • Concierge service
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk
Cleaning services
  • Ironing service
    Additional charge
  • Dry cleaning
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Minimarket on site
  • Shared lounge/TV area
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Heating
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible
Indoor swimming pool
  • Open all year
  • All ages welcome
  • Heated pool
  • Pool/beach towels
Wellness
  • Fitness/spa locker rooms
  • Fitness classes
  • Yoga classes
  • Fitness
  • Spa/wellness packages
  • Foot bath
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Sun umbrellas
    Additional charge
  • Massage
  • Spa and wellness centre
    Additional charge
  • Fitness centre
Languages spoken
  • English
  • Spanish

House rules

The Ritz-Carlton, Chicago takes special requests - add in the next step!

Check-in

From 16:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Extra bed upon request
US$40 per child, per night
Cot upon request
Free
4+ years
Extra bed upon request
US$40 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 21

Pets

Pets are allowed. Charges may be applicable.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Mastercard Visa UnionPay credit card Discover Diners Club American Express The Ritz-Carlton, Chicago accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that all rooms are 100% fully non-smoking. Smoking is also prohibited in all public areas such as restaurants, lounges, pool decks and lawns.

Valet parking is available for USD 79 per night.

The one-time extra bed fee is USD 40.

The one-time pet fee per stay is USD 250.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about The Ritz-Carlton, Chicago

  • Check-in at The Ritz-Carlton, Chicago is from 16:00, and check-out is until 12:00.

  • The Ritz-Carlton, Chicago is 1.1 miles from the centre of Chicago. All distances are measured in straight lines. Actual travel distances may vary.

  • The nearest beach is just 550 yards from The Ritz-Carlton, Chicago. All distances are measured in straight lines. Actual travel distances may vary.

  • Guests staying at The Ritz-Carlton, Chicago can enjoy a highly-rated breakfast during their stay (guest review score: 10.0).

    Breakfast option(s) include:

    • À la carte

  • Room options at The Ritz-Carlton, Chicago include:

    • Double
    • Suite

  • The Ritz-Carlton, Chicago has 2 restaurants:

    • Rooftop at Torali
    • Torali Italian-Steak

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • The prices at The Ritz-Carlton, Chicago may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • The Ritz-Carlton, Chicago offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Massage
    • Foot bath
    • Fitness/spa locker rooms
    • Fitness classes
    • Steam room
    • Fitness
    • Swimming Pool
    • Spa/wellness packages
    • Spa facilities
    • Yoga classes
    • Spa lounge/relaxation area