• City view
  • Pets allowed
  • Swimming Pool
  • Free WiFi
  • Balcony
  • Air conditioning
  • Private bathroom
  • 24-hour front desk
  • Key card access
  • Daily housekeeping

As Norfolk's only waterfront hotel, this property offers guests comfort with a great location just steps away from Waterside Marketplace and its specialty shops, restaurants and entertainment. The Sheraton Waterside features fresh guestrooms boasting soft blankets, cosy duvets and crisp sheets. Enjoy a restful end to your day in the Sheraton Sweet Sleeper bed. Feel re-energised after a workout in the complimentary fitness centre or browse the unique regional gifts at the gift and sundry shop. Sheraton Norfolk also offers a knowledgeable concierge service.

Couples particularly like the location — they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Sheraton
Hotel chain/brand
Sheraton

Property highlights

Top location: Highly rated by recent guests (8.9)

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

American

Parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
and
1 sofa bed
1 extra-large double bed
and
1 sofa bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.1
Facilities
7.8
Cleanliness
8.0
Comfort
8.1
Value for money
7.1
Location
8.9
Free WiFi
8.2
Select topics to read reviews:

See what guests loved the most:

  • B
    Brian
    United States United States
    You felt like family from the minute you walk in your at home 😃😃😃
  • S
    Steven
    United States United States
    The harbor view was beyond any words to describe it. We’re definitely going to come back off a longer stay. This may be where we come for our wedding anniversary.
  • Jackie
    United States United States
    The breakfast was expensive, it should've been complimentary. Parking was a challenge and super expensive, but valet was worth it. Staff were very friendly. Hotel was clean and accomodating.

Hotel surroundings

Restaurants
1 restaurant on site

  • Waterside Seafood Company
    • Cuisine
      American • Seafood
    • Open for
      Breakfast • Dinner
    • Ambiance
      Family friendly

Facilities of Sheraton Norfolk Waterside Hotel

Most popular facilities
  • Outdoor swimming pool
  • Parking on site
  • Free WiFi
  • Non-smoking rooms
  • Family rooms
  • Fitness centre
  • Restaurant
  • Tea/coffee maker in all rooms
  • Bar
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Free toiletries
Outdoors
  • Outdoor furniture
Kitchen
  • Coffee machine
Pets
Pets are allowed. Charges may be applicable.
Activities
  • Bicycle rental
  • Bingo
    Off-site
  • Live sport events (broadcast)
    Off-site
  • Happy hour
    Additional charge
  • Temporary art galleries
    Off-site
  • Cycling
    Off-site
  • Hiking
    Off-site
  • Golf course (within 3 km)
  • Tennis court
    Off-site
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • TV
Food & Drink
  • Fruits
  • Wine/champagne
  • Kid-friendly buffet
  • Kid meals
  • Special diet menus (on request)
  • Bar
  • Tea/Coffee maker
Internet
WiFi is available in the rooms and is free of charge.
Parking
Public parking is possible on site (reservation is not needed) and costs US$30 per day.
  • Valet parking
Reception services
  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Dry cleaning
  • Laundry
Business facilities
  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Pet bowls
  • Pet basket
  • Grocery deliveries
  • Minimarket on site
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Wake-up service
  • Heating
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Room service
Outdoor swimming pool
Free!
  • Seasonal
Wellness
  • Fitness
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Fitness centre
Languages spoken
  • English
  • Spanish

House rules

Sheraton Norfolk Waterside Hotel takes special requests - add in the next step!

Check-in

From 16:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 11:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 16 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed. Charges may be applicable.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Mastercard Visa UnionPay credit card Discover JCB Diners Club American Express Sheraton Norfolk Waterside Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In the event of an early departure, the property will charge you the full amount for your stay.

FAQs about Sheraton Norfolk Waterside Hotel

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Sheraton Norfolk Waterside Hotel is 550 yards from the centre of Norfolk. All distances are measured in straight lines. Actual travel distances may vary.

  • Sheraton Norfolk Waterside Hotel offers the following activities / services (charges may apply):

    • Fitness centre
    • Cycling
    • Hiking
    • Tennis court
    • Golf course (within 3 km)
    • Bingo
    • Happy hour
    • Fitness
    • Temporary art galleries
    • Swimming Pool
    • Live sport events (broadcast)
    • Bicycle rental

  • Check-in at Sheraton Norfolk Waterside Hotel is from 16:00, and check-out is until 11:00.

  • The prices at Sheraton Norfolk Waterside Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Yes, Sheraton Norfolk Waterside Hotel is popular with guests booking family stays.

  • Guests staying at Sheraton Norfolk Waterside Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 6.4).

    Breakfast option(s) include:

    • American

  • Room options at Sheraton Norfolk Waterside Hotel include:

    • Double
    • Family
    • Suite

  • Sheraton Norfolk Waterside Hotel has 1 restaurant:

    • Waterside Seafood Company