My room smelled a bit moldy, but besides that it seemed clean, with great accommodations. The staff was helpful and the spa was exceptional. Overall, I would rate this property a 4/5 having mid to above average accommodations.

Khadija United States

Good location for visiting Disney parks and Universal Studios, plus east and west coast. Plenty of car parking and good guest facilities. The suite was spacious and comfortable and everything worked (or was fixed when reported. Staff very helpful and issued raised were rapidly dealt with.

Blundell United Kingdom

30’ from Universal Studio. Quiet location. Very reasonable price for the quality of the room. Staff is very friendly

Grégoire Belgium

The 3 bdrm villas are the best! You cannot beat the price for the space! This was my second time staying at the resort and everyone loves it! Definitely recommend for anyone with kids or in a group. Many sleep options.

Deanne United States

All staff, including security, were always helpful and very courteous

Vanasse

The room was perfect for our tiny family. The amenities were awesome. Great pool and bar area. Karaoke at night was perfect.

Gregory United States

Room was amazing! shame we weren't there longer.

Karen United Kingdom

The bed was the most comfortable hotel bed I've slept on in quite some time. The kitchen was fully equipped as stated, and our 1 BR suite came with washer and dryer so that was helpful. The amenities and activities available were great, even though we didn't get to really enjoy them due to a flight snafu shortening our trip. Also, really appreciated the SMART TV in the living room, as many similar properties do not have SMART TVs at all (see my other reviews). The staff was really friendly and I appreciated their helpfulness at check-in and check-out (even though it was 5 AM). We had a leak in our room on day one and maintenance came by and attempted to fix it asap, and having worked in a hotel where maintenance was the slowest of the slow, this was really appreciated.

Melissa United States

Great facilities and close to major attractions. Laundry facilities onsite were super convenient

Liesel Australia

Omg! Where do I start! Little hiccup at check-in but Shaniq (hope I'm spelling her name properly) resolved the issue and came up with a solution (where her superior could/would not!) I love staff like Shaniq who are resolution-orientated. And she was so sweet and polite during the whole process. Please give this lovely lady a promotion! I've worked in plenty of 4/5 star hotels and this lady is a gem! We ended up getting the BEST villa in the resort in my opinion! The balcony with the alligators and turtles outside every morning was a dream! The 3 pools were amazing and accessible to people with mobility issues. The kids pool was heated which was amazing. The pool bar staff was lovely. The shop/restaurant was so handy for any little bits that you forgot to bring with you (but the convenience came at a cost). The free parking was a bonus. The grounds were beautiful and well maintained. I wish I could have stayed longer!

Cliona83 Ireland