• City view
  • Pets allowed
  • WiFi
  • Bath
  • Air conditioning
  • 24-hour front desk
  • Non-smoking rooms
  • Safety deposit box
  • Luggage storage
  • Heating
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Steps away from the Lake Michigan and the luxury shops, dining and entertainment on the Magnificent Mile, this all-glass triangular hotel is located in downtown Chicago and features upscale on-site restaurants and scenic views of the city. Free WiFi is available in public areas. Every room at Swissotel Chicago provides a flat-screen LCD TV and an oversized work space with a desk and ergonomic chair. An in-room safe and coffee maker are also included. Guests can choose from an array of classic American fare from the breakfast buffet at The Palm. The Palm features premium prime beef and traditional Italian fare for lunch and dinner. For a more casual experience, the lobby lounge, Amuse, serves small plates and cocktails in a vibrant setting. The hotel also offers 65,000 square feet of meeting space. Millennium Park and the Art Institute of Chicago are both less than a mile away from the hotel. Navy Pier is a 7-minute drive away.

Couples particularly like the location — they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Swissôtel Hotels & Resorts
Hotel chain/brand
Swissôtel Hotels & Resorts

Property highlights

Situated in the real heart of Chicago, this hotel has an excellent location score of 9.3

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Private parking at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
or
2 double beds
1 extra-large double bed
2 double beds
1 extra-large double bed
and
1 sofa bed
1 extra-large double bed
and
1 sofa bed
1 extra-large double bed
and
1 sofa bed
1 extra-large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.7
Facilities
8.6
Cleanliness
8.9
Comfort
9.0
Value for money
7.9
Location
9.3
Select topics to read reviews:

See what guests loved the most:

  • Yasuko
    Japan Japan
    Great view of Lake Michigan and downtown of Chicago. I could relaxed with deeper and clean bath tub
  • M
    Matthew
    United States United States
    View was nice, staff was great. Room service was fast.
  • Neil
    Ireland Ireland
    The location overlooking the river and Navy Pier was fabulous.

Hotel surroundings

Restaurants
1 restaurant on site

  • The Palm
    • Cuisine
      American • Italian • Steakhouse
    • Ambiance
      Traditional

Facilities of Swissotel Chicago
Great facilities! Review score, 8.6

Most popular facilities
  • Private parking
  • WiFi
  • Family rooms
  • Non-smoking rooms
  • Fitness centre
  • Restaurant
  • Room service
  • Facilities for disabled guests
  • Bar
  • Breakfast
Pets
Pets are allowed. Charges may be applicable.
Activities
  • Bicycle rental
Food & Drink
  • Breakfast in the room
  • Bar
Internet
WiFi is available in the rooms and costs US$14.95 per 24 hours.
Parking
Private parking is possible on site (reservation is not needed) and costs US$84 per day.
  • Valet parking
  • Parking garage
Reception services
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Babysitting/child services
    Additional charge
Cleaning services
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Safety deposit box
General
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible
Wellness
  • Fitness classes
  • Fitness
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Massage
    Additional charge
  • Fitness centre
Languages spoken
  • German
  • English
  • Spanish
  • French
  • Chinese

House rules

Swissotel Chicago takes special requests - add in the next step!

Check-in

From 15:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Refundable damage deposit

A damage deposit of USD 100 is required on arrival. That's about GBP 79. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction

The minimum age for check-in is 21

Pets

Pets are allowed. Charges may be applicable.

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Mastercard Visa Discover American Express Cash is not accepted Swissotel Chicago accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Please note that the property no longer has a swimming pool.

The amenity fee includes internet, local/long distance calls, fitness centre access, dry cleaning (value of $12), nightly shoe shine upon request, coffee & tea in lobby (from 5:00 to 6:00), and 10% off private transportation.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of US$100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about Swissotel Chicago

  • Swissotel Chicago has 1 restaurant:

    • The Palm

  • The prices at Swissotel Chicago may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Swissotel Chicago offers the following activities / services (charges may apply):

    • Fitness centre
    • Massage
    • Head massage
    • Foot massage
    • Fitness classes
    • Back massage
    • Full body massage
    • Couples massage
    • Bicycle rental
    • Neck massage
    • Hand massage
    • Fitness

  • The nearest beach is just 950 yards from Swissotel Chicago. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Swissotel Chicago is from 15:00, and check-out is until 12:00.

  • Swissotel Chicago is 750 yards from the centre of Chicago. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Swissotel Chicago include:

    • Double
    • Suite
    • Quadruple
    • Triple