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Located in Hanoi’s Old Quarter, Eliana Ruby Hotel & Travel is a minutes’ walk from Hoan Kiem Lake. It features soundproofed rooms fitted with internet-accessible computers. Free WiFi is also provided. Eliana Ruby Hotel & Travel is a 15-minute drive from Hanoi Railway and Bus Station. Noi Bai International Airport is 35 minutes away by car. Spacious rooms feature wooden flooring and come fitted with flat-screen cable TVs. Tea and coffee making facilities are provided. Friendly staff at the tour desk can assist with sightseeing trips and currency exchanges. Cars and bicycles can be rented for those wishing to explore the area. Postal services are available for guests’ convenience. Breakfast is served in the hotel. For alternative dining options, 24-hour room service awaits guests.

Couples in particular like the location – they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the heart of Hanoi, this hotel has an excellent location score of 9.7

Great Food: Meals here are highly recommended!

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Vegetarian, Vegan, Gluten-free, American, Buffet, Breakfast to go


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 queen beds
2 twin beds
Bedroom :
1 queen bed
Living room:
1 sofa bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.9
Facilities
9.0
Cleanliness
9.3
Comfort
9.3
Value for money
9.4
Location
9.7
Free WiFi
9.3
High score for Hanoi
Select topics to read reviews:

See what guests loved the most:

  • Mina
    Egypt Egypt
    Clean , very helpful stuff and the location is great
  • S
    Swathy
    United Arab Emirates United Arab Emirates
    I must start with a big thank you to both the staffs who were very very kind and soft spoken people! From the start to end of the trip in hanoi was very hassle free. The room was very neat and comfortable. They allowed us to hold our luggage’s for...
  • Jennifer
    Canada Canada
    The staff were very friendly and helpful. The breakfast was made to order and was delicious. I had pho. The location was excellent, just a little down a quiet alley, but still in the Old Quarter. So, it was nice and quiet and still in the heart of...

Hotel area info

Restaurants
1 Restaurant On Site

  • Nhà hàng #1
    • Cuisine
      American
    • Open for
      Breakfast
    • Dietary options
      Vegetarian

Amenities of Eliana Ruby Hotel & Travel
Great facilities! Review score, 9

Most popular amenities
  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Non-smoking rooms
  • 24-hour front desk
  • Restaurant
  • Terrace
  • Room service
  • Elevator
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Towels/Sheets (extra fee)
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Terrace
Kitchen
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
Activities
  • Bicycle rental
    Additional charge
  • Cooking class
    Additional chargeOff-site
  • Tour or class about local culture
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Fruit
    Additional charge
  • Kid-friendly buffet
  • Special diet meals (on request)
  • Minibar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Transportation
  • Public transit tickets
    Additional charge
Front Desk Services
  • Invoice provided
  • Lockers
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
    Additional charge
  • 24-hour front desk
Entertainment & Family Services
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Shuttle service
    Additional charge
  • Vending machine (drinks)
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Soundproof
  • Car rental
  • Chapel/Shrine
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator
Languages Spoken
  • English
  • Vietnamese

House rules

Eliana Ruby Hotel & Travel takes special requests – add in the next step!

Check-in

From 2:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
VND 240,000 per child, per night
Crib upon request
Free
3+ years
Extra bed upon request
VND 240,000 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa UnionPay credit card JCB Cash Eliana Ruby Hotel & Travel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Eliana Ruby Hotel & Travel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

FAQs about Eliana Ruby Hotel & Travel

  • Eliana Ruby Hotel & Travel offers the following activities/services (charges may apply):

    • Walking tours
    • Bicycle rental
    • Tour or class about local culture
    • Bike tours
    • Cooking class

  • Eliana Ruby Hotel & Travel has 1 restaurant:

    • Nhà hàng #1

  • Eliana Ruby Hotel & Travel is 2,150 feet from the center of Hanoi. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Eliana Ruby Hotel & Travel is from 2:00 PM, and check-out is until 12:00 PM.

  • Guests staying at Eliana Ruby Hotel & Travel can enjoy a highly-rated breakfast during their stay (guest review score: 8.8).

    Breakfast option(s) include:

    • Continental
    • Vegetarian
    • Vegan
    • Gluten-free
    • American
    • Buffet
    • Breakfast to go

  • The prices at Eliana Ruby Hotel & Travel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Room options at Eliana Ruby Hotel & Travel include:

    • Suite
    • Double
    • Twin