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Syrena Cruises offers guests an experience on a traditionally hand-crafted boat. Free WiFi is available in public areas. Cabins are air-conditioned and offer a balcony with sea views. En suite bathroom in each cabin is fitted with shower facilities, a hairdryer and free toiletries. Guests can enjoy swimming or kayaking in the waters of Ha Long Bay. Morning Tai Chi classes are conducted on the deck of the boat and movie nights are also organised on board. Lotus Restaurant serves a selection of Vietnamese and international dishes while Sunset Bar offers a variety of snacks and drinks. Syrena Cruises is a 3.5-hour drive from Noi Bai International Airport, or a 4-hour drive from Hanoi city.

Couples particularly like the location — they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.9)

Breakfast info

Continental, Buffet


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
or
1 extra-large double bed
2 single beds
or
1 extra-large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.0
Facilities
8.0
Cleanliness
8.5
Comfort
8.4
Value for money
8.1
Location
8.9
Free WiFi
6.7
Select topics to read reviews:

See what guests loved the most:

  • Hayri
    Turkey Turkey
    Ship personel was very helpful but they couldn't speak engilsh. Only coordinator, Tam speak engilsh good. When we are on board tthey gave us hot hearbl tea as welcome drink. All food served on board was delishous. They were well organised for all...
  • Margot
    Belgium Belgium
    Amazing trip. Mr. Tam and crew provide the best possible experience. The Syrena is a beauitful ship that is well maintained. The activities are well planned and the meals delicious, also considering our dietary restrictions. Thanks for an amazing...
  • Alan
    Australia Australia
    Everything was was organized and activities during the day and food was good.

Property surroundings

Restaurants
1 restaurant on site

  • Lotus Restaurant
    • Cuisine
      Vietnamese • International • European
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Ambiance
      Family friendly • Traditional • Modern
    • Dietary options
      Vegetarian

Facilities of Syrena Cruises
Great facilities! Review score, 8

Most popular facilities
  • Free WiFi
  • Family rooms
  • Beachfront
  • Non-smoking rooms
  • Restaurant
  • Room service
  • Bar
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Towels/sheets (extra fee)
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Wardrobe or closet
  • Alarm clock
View
  • Sea view
  • View
Outdoors
  • Outdoor furniture
  • Beachfront
  • Sun terrace
  • Terrace
Kitchen
  • Tumble dryer
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Cooking class
  • Tour or class about local culture
  • Happy hour
    Additional charge
  • Walking tours
  • Movie nights
  • Beach
  • Karaoke
  • Fishing
Living Area
  • Dining area
  • Desk
Media & Technology
  • Telephone
Food & Drink
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Transport
  • Public transport tickets
    Additional charge
Reception services
  • Invoice provided
  • Lockers
  • Concierge service
  • Luggage storage
  • Currency exchange
  • Express check-in/check-out
Entertainment and family services
  • Board games/puzzles
  • Babysitting/child services
Cleaning services
  • Daily housekeeping
  • Laundry
    Additional charge
Business facilities
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Car hire
  • Packed lunches
  • Soundproof rooms
  • Family rooms
  • Non-smoking rooms
  • Wake up service/Alarm clock
  • Room service
Accessibility
  • Upper floors accessible by stairs only
Wellness
  • Full body massage
  • Massage
    Additional charge
Languages spoken
  • English
  • Vietnamese

House rules

Syrena Cruises takes special requests - add in the next step!

Check-in

From 12:00 to 12:30

Guests are required to show a photo identification and credit card upon check-in

Check-out

From 10:00 to 11:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free
12+ years
Extra bed upon request
VND 2,880,000 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa JCB American Express Cash Syrena Cruises accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

An advance registration is required at least 03 days before arrival. The property will contact you after you book to provide instructions.

Room rates include entrance fees, insurance and kayaking.

Please note that drinks are not included in room rates.

Please note that payment is due before arrival, the property will provide detailed payment instructions.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Syrena Cruises in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

FAQs about Syrena Cruises

  • Guests staying at Syrena Cruises can enjoy a highly-rated breakfast during their stay (guest review score: 7.5).

    Breakfast option(s) include:

    • Continental
    • Buffet

  • Syrena Cruises offers the following activities / services (charges may apply):

    • Massage
    • Fishing
    • Karaoke
    • Beachfront
    • Happy hour
    • Full body massage
    • Movie nights
    • Cooking class
    • Tour or class about local culture
    • Beach
    • Walking tours

  • Yes, Syrena Cruises is popular with guests booking family stays.

  • Room options at Syrena Cruises include:

    • Suite
    • Twin/Double

  • Syrena Cruises is 5.6 miles from the centre of Ha Long. All distances are measured in straight lines. Actual travel distances may vary.

  • Syrena Cruises has 1 restaurant:

    • Lotus Restaurant

  • Check-in at Syrena Cruises is from 12:00, and check-out is until 11:00.

  • The prices at Syrena Cruises may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.