Syrena Cruises
Tuan Chau Marina port, Tuan Chau Island, Ha Long, Vietnam – Great location - show map
Ship personel was very helpful but they couldn't speak engilsh. Only coordinator, Tam speak engilsh good. When we are on board tthey gave us hot hearbl tea as welcome drink. All food served on board was delishous. They were well organised for all activities, In the cooking activity, poeple prepare vietnamese food and at dinner we ate it. We had wonderfull time on borad. They have shuttle from Hanoi to Halog Bay. We taked it and they pick up us from our hotel and drop off to hotel. The fee of shuttle is good.
Syrena Cruises offers guests an experience on a traditionally hand-crafted boat. Free WiFi is available in public areas. Cabins are air-conditioned and offer a balcony with sea views. En suite bathroom in each cabin is fitted with shower facilities, a hairdryer and free toiletries. Guests can enjoy swimming or kayaking in the waters of Ha Long Bay. Morning Tai Chi classes are conducted on the deck of the boat and movie nights are also organised on board. Lotus Restaurant serves a selection of Vietnamese and international dishes while Sunset Bar offers a variety of snacks and drinks. Syrena Cruises is a 3.5-hour drive from Noi Bai International Airport, or a 4-hour drive from Hanoi city.
Couples particularly like the location — they rated it 9.4 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
- Free WiFi
- Family rooms
- Beachfront
- Non-smoking rooms
- Restaurant
- Room service
- Bar
- Breakfast
Property practices
Categories:
See what guests loved the most:
- HayriTurkey“Ship personel was very helpful but they couldn't speak engilsh. Only coordinator, Tam speak engilsh good. When we are on board tthey gave us hot hearbl tea as welcome drink. All food served on board was delishous. They were well organised for all...”
- MargotBelgium“Amazing trip. Mr. Tam and crew provide the best possible experience. The Syrena is a beauitful ship that is well maintained. The activities are well planned and the meals delicious, also considering our dietary restrictions. Thanks for an amazing...”
- AlanAustralia“Everything was was organized and activities during the day and food was good.”
Property surroundings
Restaurants1 restaurant on site
- Lotus Restaurant
- CuisineVietnamese • International • European
- Open forBreakfast • Brunch • Lunch • Dinner
- AmbianceFamily friendly • Traditional • Modern
- Dietary optionsVegetarian
Facilities of Syrena CruisesGreat facilities! Review score, 8
- Free WiFi
- Family rooms
- Beachfront
- Non-smoking rooms
- Restaurant
- Room service
- Bar
- Breakfast
- Toilet paper
- Towels
- Bidet
- Towels/sheets (extra fee)
- Bath or shower
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
- Bath
- Shower
- Wardrobe or closet
- Alarm clock
- Sea view
- View
- Outdoor furniture
- Beachfront
- Sun terrace
- Terrace
- Tumble dryer
- Socket near the bed
- Clothes rack
- Cooking class
- Tour or class about local culture
- Happy hourAdditional charge
- Walking tours
- Movie nights
- Beach
- Karaoke
- Fishing
- Dining area
- Desk
- Telephone
- FruitsAdditional charge
- Wine/champagneAdditional charge
- Special diet menus (on request)
- Breakfast in the room
- Bar
- Minibar
- Restaurant
- Public transport ticketsAdditional charge
- Invoice provided
- Lockers
- Concierge service
- Luggage storage
- Currency exchange
- Express check-in/check-out
- Board games/puzzles
- Babysitting/child services
- Daily housekeeping
- LaundryAdditional charge
- Meeting/banquet facilitiesAdditional charge
- Fire extinguishers
- Smoke alarms
- Security alarm
- Key card access
- Key access
- 24-hour security
- Safety deposit box
- Shuttle serviceAdditional charge
- Shared lounge/TV area
- Designated smoking area
- Air conditioning
- Non-smoking throughout
- Wake-up service
- Hardwood or parquet floors
- Heating
- Car hire
- Packed lunches
- Soundproof rooms
- Family rooms
- Non-smoking rooms
- Wake up service/Alarm clock
- Room service
- Upper floors accessible by stairs only
- Full body massage
- MassageAdditional charge
- English
- Vietnamese
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.
Children and beds
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Cash Syrena Cruises accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine printNeed-to-know information for guests at this property
An advance registration is required at least 03 days before arrival. The property will contact you after you book to provide instructions.
Room rates include entrance fees, insurance and kayaking.
Please note that drinks are not included in room rates.
Please note that payment is due before arrival, the property will provide detailed payment instructions.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Syrena Cruises in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
FAQs about Syrena Cruises
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Guests staying at Syrena Cruises can enjoy a highly-rated breakfast during their stay (guest review score: 7.5).
Breakfast option(s) include:
- Continental
- Buffet
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Syrena Cruises offers the following activities / services (charges may apply):
- Massage
- Fishing
- Karaoke
- Beachfront
- Happy hour
- Full body massage
- Movie nights
- Cooking class
- Tour or class about local culture
- Beach
- Walking tours
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Yes, Syrena Cruises is popular with guests booking family stays.
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Room options at Syrena Cruises include:
- Suite
- Twin/Double
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Syrena Cruises is 5.6 miles from the centre of Ha Long. All distances are measured in straight lines. Actual travel distances may vary.
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Syrena Cruises has 1 restaurant:
- Lotus Restaurant
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Check-in at Syrena Cruises is from 12:00, and check-out is until 11:00.
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The prices at Syrena Cruises may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.