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Only 100 metres from the first cabin lift station, Kap House Hotel is located on Bansko's main street. It provides ski storage, free Wi-Fi and rooms mostly with balconies. An indoor pool, a hot tub and a sauna are provided free of charge. The centre of Bansko can be reached in a 10-minute walk. A cable TV is featured in each of the rooms. The en-suite bathroom is fitted with a shower and a bath. The rooms are accessible by stairs. The hotel has a massage room with various options for massages and relaxing therapies. The property has a ski wardrobe next to the gondola lift and guests are entitled to discounts there too. Kap House Hotel's restaurant is designed in typical Bulgarian tavern style and offers Bulgarian dishes, complemented by a wide selection of wines.

Couples particularly like the location — they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the best rated area in Bansko, this hotel has an excellent location score of 9.5

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, Vegetarian, Buffet

Private parking available

Ski-to-door


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
or
1 extra-large double bed
3 single beds
or
2 single beds
and
1 sofa bed
Bedroom 1:
2 single beds
Bedroom 2:
2 single beds
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.2
Facilities
8.5
Cleanliness
9.1
Comfort
8.9
Value for money
9.1
Location
9.5
Free WiFi
8.5
Select topics to read reviews:

See what guests loved the most:

  • Ebony
    United Kingdom United Kingdom
    The best and hottest sauna! Really lovely helpful staff. Decent good value breakfast. Very good location- less then 5 minutes walk to the gondola.
  • Pete
    United Kingdom United Kingdom
    Lovely hotel, very comfy beds, they cleaned the room every day and about a 5 minute walk to the Gondola so right in the middle of town. They also have a beautiful cat that lords it up over the hotel
  • Mariska
    Malta Malta
    Location was perfect, close to the gondel and shops, restaurants and bars.

Hotel surroundings

Restaurants
1 restaurant on site

  • Ресторант #1
    • Cuisine
      European • Grill/BBQ
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Traditional
    • Dietary options
      Vegetarian • Vegan

Facilities of Kap House Family Hotel
Great facilities! Review score, 8.5

Most popular facilities
  • Indoor swimming pool
  • Spa and wellness centre
  • Private parking
  • Free WiFi
  • Family rooms
  • Restaurant
  • Airport shuttle
  • Skiing
  • Non-smoking rooms
Bathroom
  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
Kitchen
  • Refrigerator
Room Amenities
  • Socket near the bed
Ski
  • Ski-to-door access
  • Ski equipment hire on site
  • Ski school
    Additional charge
  • Ski storage
    Additional charge
Pets
Pets are allowed on request. No extra charges.
Activities
  • Bicycle rental
    Additional charge
  • Happy hour
    Additional charge
  • Horse riding
    Additional chargeOff-site
  • Cycling
    Off-site
  • Hiking
    Additional chargeOff-site
  • Skiing
    Off-site
  • Fishing
    Additional chargeOff-site
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Kid-friendly buffet
  • Special diet menus (on request)
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is possible at a location nearby (reservation is needed) and costs BGN 8 per day.
  • Valet parking
  • Accessible parking
Reception services
  • Invoice provided
  • Private check-in/check-out
  • Luggage storage
  • Currency exchange
Entertainment and family services
  • Babysitting/child services
    Additional charge
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
General
  • Shuttle service
    Additional charge
  • Designated smoking area
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Private entrance
  • Car hire
  • Packed lunches
  • Carpeted
  • Family rooms
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Wake up service/Alarm clock
Accessibility
  • Upper floors accessible by stairs only
Indoor swimming pool
Free!
  • Open all year
  • Heated pool
  • Plunge pool
  • Shallow end
  • Pool cover
Wellness
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Spa facilities
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa and wellness centre
  • Sauna
Languages spoken
  • Bulgarian
  • German
  • English
  • Macedonian
  • Russian

House rules

Kap House Family Hotel takes special requests - add in the next step!

Check-in

From 14:00 to 20:00

Check-out

From 07:00 to 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Free! Pets are allowed on request. No extra charges.

Groups

When booking more than 3 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa JCB Cash Kap House Family Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Kindly note that the property tavern offers discounted rates to guests.

Please note that massage studio is working for the period from 10 December until 30 March.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.

License number: УИК: Б3-2Е2-1ЗК-1А

FAQs about Kap House Family Hotel

  • Kap House Family Hotel offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Cycling
    • Hiking
    • Skiing
    • Fishing
    • Spa facilities
    • Horse riding
    • Head massage
    • Swimming Pool
    • Foot massage
    • Bicycle rental
    • Full body massage
    • Happy hour
    • Back massage
    • Hand massage
    • Couples massage
    • Spa/wellness packages
    • Neck massage

  • Room options at Kap House Family Hotel include:

    • Twin/Double
    • Triple
    • Twin
    • Suite
    • Family

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Kap House Family Hotel has 1 restaurant:

    • Ресторант #1

  • Guests staying at Kap House Family Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 8.9).

    Breakfast option(s) include:

    • Continental
    • Vegetarian
    • Buffet

  • The prices at Kap House Family Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Check-in at Kap House Family Hotel is from 14:00, and check-out is until 12:00.

  • Kap House Family Hotel is 950 yards from the centre of Bansko. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Kap House Family Hotel on this page.