The outdoor, gated car park is 5 minutes' walk from the hotel. Pre-booking is required (charges apply) - please contact the hotel. Standard sized vehicles accepted only (no vans).

A photo ID card or passport will be required from each person staying.

Where there is a minor staying and their ID does not obviously indicate a direct familial relationship with the adult(s) staying, further evidence must be required of authority to co-occupy / care, according to our legal obligation.

Please note different cancellation terms apply for bookings made on a flexible plan for 2 or more apartments, or 3 or more rooms, or where the booking exceeds GBP 1.000 or 6 nights. In such instances, guests will be contacted by email.

In the case of advance payment / non refundable rates, payment is taken at the time of booking. The same card must be presented upon check in unless prior authorisation has been arranged with the hotel. In all other cases, your credit or debit card will be preauthorised for the full amount of your reservation prior to your arrival date, with payment due upon arrival. When charging your card, the GBP booking amount will be converted to the currency of your card by our credit card machine provider. If you would prefer to be charged in GBP, please specify this in your comments at the time of booking.

The name on the credit card used for the booking should correspond to the guest staying at the property.

As part of our continued commitment to enhance our property and service, between Monday 29 January 2024 and Monday 4 March 2024 (completion date subject to change), renovation work to our Ottoman suite situated on the first floor of the next-door building will be taking place.

As part of our continued commitment to enhance our property and service, between Monday 29 April 2024 and Monday 17 June 2024 (completion date subject to change), renovation work to our Solarium. Some noise may be generated between 10am and 6pm Monday to Friday and 10am and 2pm Saturday.

כשתעשו צ'ק-אין, תצטרכו להציג תעודה מזהה עם תמונה וכרטיס אשראי. שימו לב שכל הבקשות המיוחדות תלויות בזמינות, ויכול להיות שיהיו כרוכות בתשלום נוסף.

כדאי לעדכן את Twenty Nevern Square Hotel מראש בנוגע לשעת ההגעה הצפויה שלכם. אפשר להשתמש בתיבת 'הבקשות המיוחדות' בעת ההזמנה, או ליצור איתם קשר ישירות באמצעות פרטי יצירת הקשר שנמצאים באישור ההזמנה.

אורחים ואורחות מתחת לגיל 18 יכולים לבצע צ'ק-אין רק בליווי הורה או אפוטרופוס רשמי.

יש לשלם פיקדון נזקים בסך 100£ בעת ההגעה. הפיקדון יגבה באמצעות כרטיס אשראי. אתם אמורים לקבל החזר בעת הצ׳ק-אאוט. הפקדון יוחזר לכם במלואו באמצעות כרטיס אשראי, בכפוף לבדיקת נזקים במקום האירוח.