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Get the celebrity treatment with world-class service at THE FACE Suites

Featuring an infinity pool and fitness centre, THE FACE Suites offers accommodations in Kuala Lumpur, 300 metres from Starhill Gallery. Guests can enjoy the on-site bar. Each room includes a flat-screen TV with cable channels. You will find a kettle in the room. For your comfort, you will find bath robes, free toiletries and a hair dryer. You will find a 24-hour front desk at the property. It is 900 metres to Berjaya Times Square, while Menara KL Tower is 1.9 km from the property. The nearest airport is Sultan Abdul Aziz Shah Airport, 18 km from THE FACE Suites. Located next to the infinity pool on the Sky Deck at Level 51, Deep Blue Restaurant & Bar serves up a variety of food and beverages. It also features a resident DJ. Guests can enjoy casual dining at Cafe iL Viso on the ground floor.

Couples particularly like the location — they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the real heart of Kuala Lumpur, this hotel has an excellent location score of 8.8

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
1 large double bed
1 large double bed
Bedroom 1:
1 double bed
Bedroom 2:
1 large double bed
Bedroom 1:
1 double bed
Bedroom 2:
1 large double bed
Bedroom 1:
1 double bed
Bedroom 2:
1 large double bed
Bedroom 1:
1 single bed
Bedroom 2:
1 double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.5
Facilities
8.6
Cleanliness
8.9
Comfort
8.9
Value for money
8.6
Location
8.8
Free WiFi
8.2
High score for Kuala Lumpur
Select topics to read reviews:

See what guests loved the most:

  • Nurliyana
    Singapore Singapore
    Spacious and clean apartment! Friendly staff..will definately stay again if i ever come to KL
  • Pietro
    Italy Italy
    spacious apartment with 2 rooms. clean facilities and great rooftop pool
  • Bright
    Botswana Botswana
    Amazing hotel with nice views, and an awesome restaurant with a rooftop pool! The rooms are very spacious. We were on the 38th Floor.

Hotel surroundings

Restaurants
1 restaurant on site

  • Deep Blue Restaurant & Bar
    • Open for
      Breakfast • Dinner • Cocktail hour
    • Ambiance
      Family friendly • Modern • Romantic
    • Dietary options
      Halal • Kosher

Facilities of THE FACE Suites
Great facilities! Review score, 8.6

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Free parking
  • Airport shuttle
  • Family rooms
  • Fitness centre
  • Non-smoking rooms
  • Restaurant
  • Bar
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Towels/sheets (extra fee)
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
  • Dressing room
View
  • View
Outdoors
  • Outdoor furniture
  • Sun terrace
Kitchen
  • Dining table
  • Toaster
  • Stovetop
  • Tumble dryer
  • Kitchenware
  • Electric kettle
  • Kitchen
  • Washing machine
  • Refrigerator
  • Kitchenette
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Happy hour
    Additional charge
Living Area
  • Dining area
  • Sofa
  • Seating Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Wine/champagne
    Additional charge
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Valet parking
Reception services
  • Concierge service
  • Luggage storage
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Carbon monoxide detector
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Tile/marble floor
  • Soundproofing
  • Private entrance
  • Lift
  • Family rooms
  • Ironing facilities
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Room service
Accessibility
  • Upper floors accessible by elevator
Outdoor swimming pool
  • Open all year
  • All ages welcome
  • Pool is on rooftop
  • Infinity pool
  • Pool with view
Wellness
  • Kids' pool
  • Fitness
  • Sun loungers or beach chairs
  • Fitness centre
Languages spoken
  • English
  • Malay
  • Chinese

House rules

THE FACE Suites takes special requests - add in the next step!

Check-in

From 15:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Refundable damage deposit

A damage deposit of MYR 500 is required on arrival. That's about EUR 97. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction

The minimum age for check-in is 21

Pets

Pets are not allowed.

Mastercard Visa American Express Cash THE FACE Suites accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please present the same credit card used to guarantee your booking when checking in at the hotel.

Please note that hotel may contact the cardholder for verification purposes.

Please present the same credit card used to guarantee your booking when checking in at the hotel.

Please note that hotel may contact the cardholder for verification purposes.

The property requires a refundable security deposit upon check-in.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform THE FACE Suites in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

This property will not accommodate hen, stag or similar parties.

Guests under the age of 18 can only check in with a parent or official guardian.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

A damage deposit of MYR 500 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about THE FACE Suites

  • Check-in at THE FACE Suites is from 15:00, and check-out is until 12:00.

  • The prices at THE FACE Suites may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • THE FACE Suites offers the following activities / services (charges may apply):

    • Fitness centre
    • Swimming Pool
    • Happy hour
    • Fitness

  • Room options at THE FACE Suites include:

    • Suite

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • THE FACE Suites is 750 yards from the centre of Kuala Lumpur. All distances are measured in straight lines. Actual travel distances may vary.

  • THE FACE Suites has 1 restaurant:

    • Deep Blue Restaurant & Bar