Rooms will be held until 17:00, unless other arrangements have been made.

All accounts must be settled by cash or major credit card. No cheques are accepted.

Power back up is available for all common area amenities which includes WIFI, Coffee machine and TV.

Cardholder & ID/Passport and Credit card used for the online payment must be present at check-in.

Please note that the property reserves the right to not refund bank costs upon cancellation for credit card bookings, as the bank does not credit initial deduction costs.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

请您提前告知O on Kloof Boutique Hotel & Spa您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。

为应对新冠肺炎（COVID-19）疫情，该住宿当前正在采取额外的安全与卫生措施。

鉴于新冠肺炎（COVID-19）疫情，本店严格遵守保持社交距离的预防措施。

由于新冠肺炎（COVID-19）疫情，室内公共区域必须佩戴口罩。