The construction work surrounding the hotel is a bit of a shame because Uber drivers can’t technically reach the hotel. They explained to me that official taxis are allowed, but not Ubers. So it’s complicated to get back to the hotel if it’s raining out, just be prepared to walk the last few minutes. It’s not the hotel’s fault though, so it’s not fair to count that against them. The parking at the part dieu shopping center is spendy, even with the reduction from the hotel (30€), but it’s just a 5 minute walk to the hotel, so still worth it.

I’ve stayed here several times since it’s opening. It’s really a magnificent hotel and it’s our goto spot in Lyon. The rooms are super modern, stylish, and big. The breakfast is probably the most amazing part of the Pullman: probably the best hotel breakfast I’ve had in France (as an American living in France, I’ve come to accept that breakfast in a French hotel is usually very basic, but not the case here). The bar is also super hip with lots of couches that just beg you stay for a drink. I’ve never tried the restaurant.

Stayed in April 2024

All good.

Spacious.modern spotless. Close to train station but very quiet.

Stayed in May 2024

The coffee. They should upgrade to a quality coffee for the price in the restaurant, it was just about ok as the offer in the rooms. Although after the first cup I had had enough.

The location for an early train home

Stayed in May 2024

Thank you for the good service and amazing breakfast!

Stayed in May 2024

good

Stayed in May 2024

Croissant, viennoiseries at breakfast were of very poor quality!!!!😡 Should be 1st class! Breakfast is the most important time of the day! We are in France! It is unnacceptable!!!!😡

Nice hotel

Stayed in May 2024

No bananas for breakfast!.

Beautiful room, great food and staff that go out of their way to give you a great experience.

Stayed in May 2024

neighborhood is a little tricky after 9pm

Very luxury rooms and amazing breakfast. Absolutely great hotel for a fair price

Stayed in May 2024

There is a big construction in front of, what makes the way from the train station longer. And it’s confusing to take Uber

Comfortable, excellent gym

Stayed in March 2024

The building renovations between the hotel and railway station.

The helpful receptionists.time to give us tips on what to see and how to get there.also, my backpack was stolen and they did all they could to help and support me

Stayed in May 2024

Current road works make it very tricky to drive to hotel to unload luggage .. thanks to André’s good map he sent prior to arrival we managed to find and access the hotel reasonably easily. It was helpful it was a Sunday as the roadworks were not happening that day and we could park in the pedestrian walkway next to the hotel to unload bags. However on departure we needed to carry bags back to the Westfield car parks. Be sure to collect your special Westfield parking ticket at the hotel to get a discounted rate .. it is expensive! The location is not great for sightseeing .. it is a good walk to the key attractions and downtown area across the river. Great location for train station access.

A beautiful new hotel furnished with style and comfort. Large bedroom with opening window which is unusual these days.. not all rooms have an opening window so request if that is what you would like. Beautiful bathroom with Clarins products. Tiffany, our receptionist was very welcoming and helpful both on arrival and departure!

Stayed in May 2024

They are renovating the road in front of hotel which taxi need to drop us a block away. We also need to walk one block further to access the train station. It's not hotel fault, but this should be informed when booking.

Love everything about this hotel. Design, location next to big shopping mall and main train station. Bed is very comfy. Staff is also super helpful. I asked to leave my luggage days before check in and they have no problem with that (I travelled to Geneva and come back to Lyon).

Stayed in April 2024

We did not want to take breakfast at the end cause the offer was not that good for the price (no freshly squeezed juice )

New and very nice hotel in a not so central location, but ok value for money.

Stayed in May 2024

Location next to train station, with construction making it hard to walk over with suitcases. No restaurants in the area that were not fast food.

New, pretty rooms, nice restaurant.

Stayed in May 2024

Reconstruction near the hotel was additional inconvenience.

Everything was good. Breakfast was great.

Stayed in April 2024

Excellent choice, the location is by the central station (Lyon Part-Dieu) with 2 minutes walk to westfield shopping center. The rooms are super neat with full facilities and extraordinary noise and heat isolation, staff are super friendly. The hotel offers amazing breakfast, I would definitely book the same hotel for my future visits to lyon.

Stayed in April 2024

Having a personal attention for guest would be a great way of customers retention and relationship management

The staff was very welcoming warm and professional The breakfast was excellent!

Stayed in April 2024

Nothing to not like.

Right near the train station and a quick walk to town. Good for arriving and leaving. We hired a car for a day and the car hire depots are at the train station. So next door too. Huge Westfield’s over the road for shopping if required. Beds were super comfy. Staff friendly and helpful.

Stayed in May 2024

Location is either a big plus or slightly negative depending on what you're looking for. For my trip, I needed to be by the train station. But on a more leisurely trip may be better to stay in the old towne.

Fabulous hotel. Brand new and staff is very accomodating. Very nice design to the rooms. Breakfast was very nice and hotel has all the amenities you could want. I was very happy with the quality of the hotel and service and it will be my go to when back in Lyon for business.

Stayed in April 2024

The room was too small for 3 persons. One slept on a sofa bed and it had just one chair so the rest of us had to sit on the bed. The restaurant did not know how to make Irish coffee. They did not use cream and stirred the milk together with the coffee.

The breakfast was great. The shower was more than great.

Stayed in April 2024

Personnel very polite and professional. Hotel clean and confortable. Located in the center of Lyon, all facilities are nearby hotel

Stayed in April 2024

Work going on outside makes it hard to get in when you arrive/leave

Really nice hotel and room

Stayed in March 2024

This is quite possibly the best hotel I’ve ever stayed in. It was absolutely superb, spotlessly clean and up to date. And the staff were delightful. Bravo!

Stayed in April 2024

The location! It took us 45 minutes to figure out how to get to the hotel and then we realized we had to drag our luggage through a mall to get to a carpark... difficult when you have several suitcases, baby bags, etc. and two babies in toe. Unfortunately it was raining/hailing the day we went there so it just added to the stress.

The room was chic, very comfortable, immaculate, the bathroom modern, and perfect for what we needed as we arrived in late and left early! Breakfast was great and family friendly (if you have kids).

Stayed in April 2024