Based on 159 hotel reviews
8.9Cleanliness
8.9
Comfort
8.9
Location
9.7
Facilities
8.7
Staff
9.4
Value for money
8.3
Free WiFi
7.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 7 June 2024
Chiara
Estonia77 strairs to get to the room but that's to be expected. worth every steps for the view!
The view was absolutely perfect and mesmerising! It was the perfect stay. I had one of the "upper" room and it gave me the perfect view of both the sea and the caldera views. The room was comfortable and spacious and the location is also perfect! 100/10 would recommend!
Stayed in May 2024
Reviewed: 6 June 2024
May
United StatesPerfect location. The room was spacious and clean.
Stayed in June 2024
Reviewed: 3 June 2024
Sue
United StatesNothing. It was outstanding
The property is gorgeous. Our room was very simple and absolutely perfect for our family of four. Comfortable beds! Having breakfast outside at our little table, overlooking the sea was wonderful. Everything was clean!
Stayed in June 2024
Reviewed: 2 June 2024
David
United KingdomThe breakfast - very basic considering the location and it let down the experience - also the porter who Carrie the bags always seemed moody
The location was amazing, the views, the hot tub - it was all unbelievable!! The guys on reception were really nice!
Stayed in June 2024
Reviewed: 28 May 2024
Connie
United StatesPools were cold
Location was perfect
Stayed in May 2024
Reviewed: 21 May 2024
Lauren
United StatesNothing
Everything!! Location, views and staff were all amazing!!!
Stayed in May 2024
Reviewed: 17 May 2024
Igor
SerbiaFirst of all, I would single out a location that is 10/10. View at Oia and the sea is something magical. We enjoyed every moment. Breakfast served every morning on the terrace made our vacation even more beautiful. Clean rooms every day 10/10. We will come again for sure. All recommendations for Armeni Village . Big greetings from Igor Serbia..
Stayed in May 2024
Reviewed: 9 May 2024
Lara
United KingdomThe steep stairs! But that’s what you get for having such an exceptional location, so definitely not a negative.
The staff were exceptional. Every single one of them from the wonderful gentleman on reception to the cleaning staff and the guys that brought breakfast were friendly, welcoming and made the stay amazing.
Stayed in May 2024
Reviewed: 7 May 2024
Jackie
United KingdomThe view is incredible, the location is excellent right in the middle of oia. Loved every minute.
Stayed in May 2024
Reviewed: 23 April 2024
Emily
United KingdomPerhaps a regular shuttle to the beach would be helpful.
Property is in fantastic location very central and close to everything ie bus station, supermarket etc. Staff at property were outstanding, really helpful and professional. All enquiries were dealt with very satisfactorily. On our last day we were able to leave out bags at property as we had a late flight and they assisted with all requests. Would return to property.
Stayed in April 2024
Reviewed: 16 April 2024
Celeste
United StatesShower did not have a curtain or door causing water to splash on floor and toilet area. Water pressure to shower was low, but otherwise comfortable stay.
Views of the Caldera from the room were amazing and breakfast was delivered to the room daily. Location was very convenient right off the main walkway from shops and restaurants in Oia! Host and staff were friendly and accommodating.
Stayed in April 2024
Reviewed: 11 April 2024
Rafay
SpainEverything was perfect. Nothing to be disliked.
View and location were excellent. Staff service was very good and friendly.
Stayed in April 2024
Reviewed: 2 November 2023
Jeffrey
United StatesNo complaints.
Location. Location. Location. Not too difficult to get to and find as some other places my friends stayed at. Just some steps up from your place (not so many as cannot handle) and you find yourself the heart of the promenade with the shops, stores, and views. Easy access from Uber drop off. Send someone to find it, and they will come help you with luggage. More about location--You have your own AWESOME view too with a private terrace just out your door that overlooks the water and side views to the white-building on the slopes. And enjoy your delivered, included breakfast sitting privately at a table on that terrace. As a couple we booked the "family room" and it gave us two rooms--living room and bedroom. Real shower--need I say more. It did not get 10 rating as not 5-star, but you get a lot for a good price as Oia goes. I liked it. The view from your terrace could be considered 5-star.
Stayed in October 2023
Reviewed: 21 October 2023
Dagmara
PolandNothing
Personally I think it’s the best location in Oia. Beautiful view, pools, wonderful and helpful staff, in the centre but also thanks to stairs in a peaceful location ;) we had „only” 72 stairs to our room but it was totally worth it!!! One of the best places we’ve ever been to! Perfect place for a 10year anniversary, felt better than even on our honeymoon! Totally recommend it ;)
Stayed in October 2023
Reviewed: 15 October 2023
Harriet
United StatesThere are alot of stairs.
Beautiful view! Our own pool shared with just a few rooms. Very Clean! Biggest plus was the wonderful staff!! Adit, in reception was so cheery and helpful. He found a wonderful driver to take us to vineyards and the ruins. The gentleman who carried our luggage up & down- what a godsend! And all so friendly! I’d highly recommend this hotel.
Stayed in October 2023
Reviewed: 10 October 2023
Marlon
United StatesThe location is fantastic, but the customer service is out of this world! If above and beyond was a person, Ardit would be that person.
Stayed in October 2023
Reviewed: 6 October 2023
Sadie
United KingdomBeautiful hotel with a stunning view!
Stayed in September 2023
Reviewed: 5 October 2023
Joseph
United StatesJunior Suite 7 did not match the comfort or size of the other Suites we had booked.
Breakfast on the terrace was a nice touch. Definitely lots of steps but that is Santorini. Junior Suite 8 was lovely. The pools are small but a great way to cool down.
Stayed in September 2023
Reviewed: 4 October 2023
Casellini
United StatesLocation was amazing, rooms were nice and with everything we needed. Breakfast was good. But by far the best was the hospitality of the employees. Katerina was excellent and went above and beyond to make us feel taken care off as well as organizing yours for us and recommendations on restaurants and places to shop. We will definitely return
Stayed in October 2023
Reviewed: 26 September 2023
Marie
United StatesAll the steps ( although I understand you need to do that to get the view we enjoyed).
It was so beautiful! Caldera view! Beautiful pool! Beautiful rooms! View of Oia and domes. Walking the streets early in the morning or in the evening when it wasn’t crowded. Good breakfast. The staff was very helpful and accommodating. Magical place!
Stayed in September 2023
Reviewed: 1 September 2023
Joanne
United KingdomThe steps…but how else can you get those cave rooms and beautiful views? Well worth it . Plus we had help carrying suitcases each time
Beautiful hotel with such friendly staff - they couldn’t do enough for us . Fantastic views and situated in the centre so everything was so close.
Stayed in August 2023
Reviewed: 9 August 2023
Elly
United KingdomEverything! We couldn’t fault anything! Breakfast in the morning on the balcony was an added bonus. Staff couldn’t help enough, they helped us book activities and restaurants. Right in the centre of Oia. The only word to use is magical.
Stayed in August 2023
Reviewed: 5 August 2023
Sylvana
MaltaThe room was too small for 4 persons. The living room is converted into a bedroom during the night, thus limiting the space. It s like a converted boathouse and the bathroom was small and had bad lightning. Also there was only one small wardrobe for a family of 4. Ideal for a couple.
Location mostly and the lovely views
Stayed in August 2023
Reviewed: 29 July 2023
Philip
United StatesThe bed was the only thing i did not like. The bed was so hard that it was hard to get sleep.
Loved the view, the central location in Oia, the staff very friendly.
Stayed in July 2023
Mýkonos City, Greece
Búzios, Brazil
Boracay, Philippines
Berlin, Germany
Protaras, Cyprus
Mărişel, Romania
Český Krumlov, Czech Republic
Grândola, Portugal
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content