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Reviews of Alila Ubud 5 stars

Desa Melinggih Kelod, Payangan, Gianyar, Bali, 80572 Ubud, Indonesia

#224 of 396 hotels in Ubud

Guests' Choice

Review score

Based on 167 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.6

  • Location

    8.5

  • Facilities

    8.3

  • Staff

    9.3

  • Value for money

    7.7

  • Free WiFi

    6.1

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Showing 1 – 25

  • Reviewed: 28 May 2024

    9.0
    lovely picturesque hotel, out in the middle of the jungle. peaceful surrounded by wildlife
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    one night money did keep us up as they were fighting on the roof, which for one night was fine. and you are literally in the jungle!

    Lovely property out in the jungle! Monkeys around which were entertaining. peaceful location.

    Stayed in May 2024

  • Reviewed: 22 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Food options

    Location, views

    Stayed in May 2024

  • Reviewed: 9 May 2024

    9.0
    Amazing place to unwind
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Its a little bit secluded if you want to go to town there is a shuttle bus but there is nothing around within walking distance

    Amazing hotel, great food and cosy room with a fantastic outside bathroom.

    Stayed in May 2024

  • Reviewed: 8 May 2024

    7.0
    Average
    • Leisure trip
    • People with friends
    • Deluxe Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The room is small and old

    Facilities such as pool, restaurant, SPA. Good food.

    Stayed in May 2024

  • Reviewed: 3 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    Rooms are a bit old and need renovation. I also think this is not the best value for money, a bit pricey

    Overall this is a very good hotel with high standards. The pool is amazing, good food, located in the middle of the jungle. Special thanks to the amazing staff that was super helpful and friendly

    Stayed in May 2024

  • Reviewed: 30 April 2024

    9.0
    Beautiful peaceful location excellent service from staff and fantastic facilities which made our stay relaxing. Great p
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Time it took to get from airport to hotel and distance from town of ubud

    Quiet hotel in picturesque jungle setting

    Stayed in April 2024

  • Reviewed: 5 April 2024

    8.0
    It was nice but I didn’t enjoy the wildlife.
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    There were many steps which made it very difficult for my parents to get around the property. There were many monkeys and lizards which were also very scary and we had to be very careful to ensure that they don’t get into the rooms. There was also very poor lights throughout the property which was dangerous because of the many steps and especially when it was raining. There were many many bugs and no amount of insect repellent helped

    The property was beautiful.

    Stayed in April 2024

  • Reviewed: 10 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room
    • Stayed 7 nights
    • Submitted via mobile

    Great place to relax. Quiet and comfortable.

    Stayed in March 2024

  • Reviewed: 5 February 2024

    9.0
    happy
    • Leisure trip
    • People with friends
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    food was not so good

    excellent

    Stayed in February 2024

  • Reviewed: 19 December 2023

    7.0
    Peaceful getaway from the crowds.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Rooms could use a refresh. There were black powder, like silver fish eating wood, in the room and on our bed.

    The pool, the local cuisine options, and the service.

    Stayed in December 2023

  • Reviewed: 28 November 2023

    8.0
    Still one of the best Ubud stays
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights

    Air conditioning's wind direction in the room is directly blowing into our faces at night. Hope that this would be improved in the next renovation. Other aspects that are a bit out-of-date including acoustic insulation, lack of latest equipment such as in-room speaker, proper bar tools etc- are acceptable but should be improved to meet the latest luxurious hotel standard.

    The remote and layback location and setting in the landscape offer a very exclusive experience but keeping everything simple and to the point. We actually stayed here a few years ago and decided to come back again.

    Stayed in November 2023

  • Reviewed: 11 November 2023

    7.0
    Good
    • Business trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 1 night

    pool is good, but with the price they offer, the room can be better, service in the restaurant is amazing, staff are very good.

    Stayed in October 2023

  • Reviewed: 2 October 2023

    8.0
    Great getaway in a very special location
    • Leisure trip
    • Couple
    • King Room
    • Stayed 4 nights

    The hotel had construction works going on, in the morning, using power tools, which woke us up on a couple of occasions. The breakfast selection was very limited for the price paid. The AC in the room was not as powerful and fast in cooling as expected.

    The overall location of the hotel was amazing and the infinity pool was the cherry on top. The staff were super friendly and helpful.

    Stayed in September 2023

  • Reviewed: 6 September 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted via mobile

    Amazing location and great staff

    Stayed in August 2023

  • Reviewed: 29 August 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Location Housekeeping didnt refill showercap etc

    Relaxing

    Stayed in August 2023

  • Reviewed: 23 August 2023

    7.0
    Decent Stay.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Rooms were extremely small

    Breakfast was decent.

    Stayed in August 2023

  • Reviewed: 6 June 2023

    9.0
    Superb
    • Leisure trip
    • Group
    • Villa with Terrace
    • Stayed 3 nights

    none

    3 days there is an awesome experience, the staffs are very kind, the jungle view is amazing, and we love their pool as well. we chose to stay in their forest view villa, the view from the window is excellent. if you wanna go to ubud, please try to stay in Alila for some days. you wont regret

    Stayed in May 2023

  • Reviewed: 5 June 2023

    9.0
    beautiful quiet retreat
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    there are a lot of stairs!

    Alila is a beautiful property, great views of the valley and peaceful

    Stayed in June 2023

  • Reviewed: 25 May 2023

    8.0
    It was a great experience and perhaps recommend this place to others.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The lightings to the rooms are quiet dim. Room is a bit less cosy.

    The staff and treatment were excellent.

    Stayed in May 2023

  • Reviewed: 12 May 2023

    7.0
    Zen getaway amidst nature
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted via mobile

    The property is dated . Few things need change 1. The air conditioning in the room doesn’t go beyond 23 degrees and it hot . 2. The lighting in the bathroom is very very dim and even in the room. 3. The breakfast needs more options with nuts and other healthy meals.I asked for a scramble with vegetables which was watery 4. The chicken or western meal at the pool restaurant was not good . 5.The bathroom needs a change of toilet seat . 6. The restroom at the lobby is extremely dark and the pit needs change and it can be cleaner .

    The location is serene , calm and offbeat amidst lush greens . it’s a bit off from city center so if you are looking for complete relaxation this is the place . The staff is amazing .

    Stayed in May 2023

  • Reviewed: 24 April 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    standard breakfast, some facilities in the room are broken

    Many activities from the hotel, very nice forest view, comfy room and facilities

    Stayed in April 2023

  • Reviewed: 9 April 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    They could improve more on organisation of the teams . Intially we were told the breakfast has been paid for then they said it’s not been paid for so there is lot of confusion . They can explain about the facilities in more organised fashion then it would be more nice .

    The staff were friendly and good

    Stayed in April 2023

  • Reviewed: 1 April 2023

    9.0
    The resort was gorgeous. It had everything you needed. Pool was exceptional
    • Leisure trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 3 nights

    The pool was exceptional

    Stayed in March 2023

  • Reviewed: 31 March 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    It's very dear for what you get which is a good pool and a unique landscape

    The location was unique . The pool is very good

    Stayed in March 2023

Showing 1 – 25

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