Via Giuseppe Mazzini 57, 56125 Pisa, Italy
#10 of 50 hotels in Pisa
Guests' ChoiceBased on 2019 hotel reviews
8.2Cleanliness
8.7
Comfort
8.5
Location
9.1
Facilities
8.2
Staff
9.1
Value for money
8.3
Free WiFi
8.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 2 April 2024
Elizabeth
United KingdomBreakfast was good
Stayed in March 2024
Reviewed: 31 March 2024
Cottle
United KingdomSome of facilities e.g decor age of fittings fixtures need updating,but well equipped. Air con didn't work properly.
Staff, professional,eager to help. Food great breakfast Location ,can just walk out of Hotel and you are in the centre Feel of the place, old school Proper Hotel
Stayed in March 2024
Reviewed: 27 March 2024
Jim
IrelandTravellers need to beware of the rip off taxi drivers in the evening as they stuck together and all demanded €40 fare for the short journey. The hotel shuttle only costs €5 but doesn’t run in the late evening
The room was spacious, comfortable and clean. Very nice large bed. Hotel is approximately 10 or 11 kilometres from the airport. Restaurant was open until 10.30pm which was useful
Stayed in March 2024
Reviewed: 26 March 2024
Ajai
United StatesExceptional location, was near to many wonderful places. Staff gave good recommendations for where to go for eating and sightseeing. Also gave us some tips for our trips for nearby towns.
Stayed in March 2024
Reviewed: 26 March 2024
Bodyia
Czech RepublicThe room was quite small but nothing horrible:)
Classic old hotel in heart of Pisa, close to all of interesting things there. Fine breakfast, good bed.
Stayed in March 2024
Reviewed: 22 March 2024
Brigita
IrelandBed
Great choice
Stayed in January 2024
Reviewed: 21 March 2024
Fanny
CanadaBreakfast good, staff very helpful, quadruple room is spacious
Stayed in March 2024
Reviewed: 18 March 2024
Paul
United KingdomMore options at breakfast, quite a busy hotel and not a lot of room around the coffee machine and food tables when it was full in the morning
Good location between main attractions and the train station which was important for our stay, nice large rooms, clean, very helpful receptionist on arrival date
Stayed in March 2024
Reviewed: 18 March 2024
Steven
United KingdomThe beds could’ve been better.
Breakfast was first class
Stayed in March 2024
Reviewed: 16 March 2024
Stephen
United KingdomBasic but acceptable
It’s location
Stayed in March 2024
Reviewed: 15 March 2024
Josette
MaltaRooms are not soundproof so although it's in a quiet area, whenever a car/motorcycle passes by you can hear it and also people coming and going in the other rooms at night.
Super clean
Stayed in March 2024
Reviewed: 14 March 2024
Ciprian
RomaniaThe hotel is quite old and the rooms needs restoration. The ceiling has significant signs of degradation and there is a very poor lighting in the room, as we had the window in the indoor court. There is also some noise between rooms, but it wasn’t very loud.
The location of the hotel is near the shopping area street, around 5 minutes walk distance and 15 minutes from Pisa tower. The staff was very helpful, polite and kind with us. We received a map of Pisa and also directions to go safe to the most important attractions. Also the area is very quiet and chill.
Stayed in March 2024
Reviewed: 13 March 2024
Edward
United KingdomThe room was cold when I arrived in mid afternoon, and still was when I again went out in the evening. It was warm throughout the night though, so maybe they only turn on the heating during peak periods?
Just 10 minutes walk from the train station, and only slightly longer to the historic sites. My single room was comfortable, and breakfast was good. As it was value for money I would stay here again
Stayed in March 2024
Reviewed: 11 March 2024
Adam
United KingdomCosy room, nice bathroom, really nice breakfast, good location - close to station and city center
Stayed in March 2024
Reviewed: 6 March 2024
Andeea
United KingdomConvenient location Shuttle to airport was good Breakfast was good
Stayed in March 2024
Reviewed: 6 March 2024
David
United KingdomNothing
Great location. Near to the rail station and shopping area. Comfortable hotel !
Stayed in March 2024
Reviewed: 5 March 2024
Curtis
United Kingdomdark rooms which need upgrading
Great breakfast friendly staff
Stayed in March 2024
Reviewed: 4 March 2024
Emily
United KingdomLovely staff, perfect location
Stayed in March 2024
Reviewed: 4 March 2024
Shuna
FrancePillows very thin, needed 3. Buffet breakfast the same every day, which became a bit tedious.
The hotel is situated 5 minutes walk from the train station and about 15 minutes from the tower - very convenient.
Stayed in March 2024
Reviewed: 3 March 2024
Tapash
United KingdomBed
Friendly staff
Stayed in February 2024
Reviewed: 2 March 2024
Angeline
United KingdomOur room was very dated. No milk for coffee, only 2 sachets of coffee.
Good location, easy walk from train station and to Pisa Sights. Staff were really friendly. Great airport shuttle service.
Stayed in February 2024
Reviewed: 1 March 2024
Alma616
RomaniaVery accomodating and friendly staff. Rooms clean, but in obvious need of some repairs on the walls. Very good breakfast and very good location.
Stayed in March 2024
Reviewed: 26 February 2024
John
United KingdomRoom next to noisy lift shaft. Bathroom shower leaked water and door in shower did not close.
staff helpful
Stayed in February 2024
Reviewed: 25 February 2024
Romy
United KingdomRooms could’ve been cleaner!
Staff were amazing & informative. Breakfast was unexpectedly delicious! Great location. 10/15 mins walk to the leaning tower & 7mins to train station.
Stayed in February 2024
Reviewed: 24 February 2024
Ana
United KingdomGood location, fantastic customer service and great breakfast.
Stayed in February 2024
Oakbrook Terrace, USA
Windermere, UK
Müstair, Switzerland
Zell am See, Austria
Louisville, USA
Brussels, Belgium
Odesa, Ukraine
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content