160-0023 Tokyo-to, Shinjuku-ku, Nishi-shinjuku 6-12-39, Japan
#133 of 1,375 hotels in Tokyo
Guests' ChoiceBased on 1110 hotel reviews
8.8Cleanliness
9.3
Comfort
9.3
Location
8.6
Facilities
9.2
Staff
9.1
Value for money
8.7
Free WiFi
9.0
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End of dialog contentReviewed: 1 June 2024
Jeremiah
United StatesThe room was fairly small, and seemed more geared to a business traveler than a vacationer. The trouser press was intrusive, and the desk was unnecessarily large for this room size. But I would stay here again.
Greta location, very nice facility, great staff.
Stayed in May 2024
Reviewed: 1 June 2024
Henry
United StatesI would stay there again
Nice quiet area spacious room nice big bathroom near walking distance to train station and Shinjuku district .great staff
Stayed in May 2024
Reviewed: 31 May 2024
Terence
JerseyNo complaints, only criticism changing towels, pyjamas and slippers everyday a little over the top.
Location excellent, nice and quiet area but only a short walk to the busy shopping streets. Nice size room spotlessly clean and comfortable bed.
Stayed in May 2024
Reviewed: 31 May 2024
Robert
United StatesNarrow entry to the bed area.
Clean and convenient location
Stayed in May 2024
Reviewed: 31 May 2024
Christine
AustraliaFree and complimentary amenities were great
Stayed in May 2024
Reviewed: 29 May 2024
Elliane
MalaysiaSmall room for the price we paid (but it is expected in Japan). Pillow not very comfortable
Quiet location, walking distance to train station
Stayed in May 2024
Reviewed: 29 May 2024
Joan
United KingdomExcellent room with a luxuriously comfortable bed. Bathroom facilities are outstanding and modern, with a full set of amenities available.
Stayed in May 2024
Reviewed: 29 May 2024
Sandra
United KingdomNothing
Central, convenient, clean and great extras, toothbrushes, tooth paste, creams,cleanser etc.
Stayed in April 2024
Reviewed: 28 May 2024
Noam
IsraelThis isn't the most central place in Tokyo. The hotel is more in the business area of town, so if you're looking for nightlife within walking distance, this isn't the place. Otherwise, nothing was bad.
This was such a wonderful place to stay in Tokyo! This hotel had everything we needed, with rooms big enough to open 2 suitcases (which is a rare thing in Tokyo) and a 7eleven shop right underneath the hotel. Metro station was 10 minutes walk from the hotel. Rooms were clean, bed was comfy and staff was helpful - we forgot something in the hotel and they helped us retrieve it.
Stayed in May 2024
Reviewed: 28 May 2024
Claudia
CanadaThe room size.
Very nice, clean and large hotel with a great breakfast option. The rooms are a tad small, but normal for Tokyo, but the bathrooms are a great size especially the shower. The bed was extremely comfortable and the rooms were cleaned daily. The staff were very pleasant and helpful whenever asked.
Stayed in May 2024
Reviewed: 28 May 2024
Robert
United StatesThe rooms are a little small.
Good central location.
Stayed in May 2024
Reviewed: 27 May 2024
Gregory
United StatesStaff was excellent. Su goy!
Stayed in May 2024
Reviewed: 27 May 2024
Ana
United KingdomThe staff were helpful and the beds were cozy and clean. The coin washing machines were useful.
Stayed in May 2024
Reviewed: 26 May 2024
Rosemary
United StatesOur room is facing the stairway of a building. Sometimes people is smoking in the stairway and looking at us.
Stayed in April 2024
Reviewed: 26 May 2024
Irwan
IndonesiaNew property, rooms are bigger than many comparable properties in Tokyo. There's a 24 hour convenient store down below and train station is less than 10 mins walk.
Stayed in May 2024
Reviewed: 26 May 2024
Mary
AustraliaGreat hotel. Excellent location, fantastic buffet breakfast. The staff are wonderful, I would definitely stay again.
Stayed in May 2024
Reviewed: 25 May 2024
America
United StatesThe room was pretty small
Location was great right next to the station They offer plenty of free stuff that you might need
Stayed in May 2024
Reviewed: 25 May 2024
I
AustraliaRooms were a bit small and the pillows were not comfortable, we all had sore necks
We liked the location, and the convenience of the 7 11 downstairs
Stayed in May 2024
Reviewed: 25 May 2024
Erik
NetherlandsNothing comes to mind
Great hotel on a great location(15 minutes from Shinjuku station) and a subway station around the corner. The 7-eleven in the basement was also very convenient.
Stayed in May 2024
Reviewed: 25 May 2024
Duncan
United KingdomRoom was quite small with no storage for luggage
Location, breakfast
Stayed in May 2024
Reviewed: 24 May 2024
Janis
AustraliaOnly a bigger bedroom but it was adequate.
We loved our stay here. The staff and the little extras such as beautiful toiletries, laundry facilities, access to microwave and ice really made the difference between a good stay and great stay! Breakfast was delicious and we thought much better than the usual hotel fare.. The Hearth restaurant also had good food for dinner. The 7/11 downstairs was super convenient. Bathroom was nice.
Stayed in May 2024
Reviewed: 24 May 2024
Mark
United StatesAll was good
Very comfortable room in a convenient location
Stayed in May 2024
Reviewed: 23 May 2024
Pablo
SwitzerlandThe room was rather small, but this is the usual for Tokyo. Not a surprise.
Helpful staff. Clean. Very nice, quiet area, not at all like the east side of Shinjuku station. 10-15 minutes walk to two subway lines.
Stayed in April 2024
Reviewed: 23 May 2024
Maricielle
United StatesThe room felt a little dated but it is spacious for a hotel in Tokyo.
Very close to a subway line which is 1 stop from a major transfer station. Lots of local food near by as it’s near a lot of offices. Loved how close we were to the government building observatory (free), shopping (mega don quiote), and a park.
Stayed in May 2024
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