160-0023 Tokyo-to, Shinjuku-ku, Nishi-shinjuku 6-12-39, Japan
#132 of 1,384 hotels in Tokyo
Guests' ChoiceBased on 1145 hotel reviews
8.8Cleanliness
9.3
Comfort
9.3
Location
8.6
Facilities
9.2
Staff
9.2
Value for money
8.7
Free WiFi
9.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 10 May 2024
Anna
JapanWindows did not open
Pretty spacious for Tokyo city center New and comfortable
Stayed in May 2024
Reviewed: 9 May 2024
Briana
AustraliaLocation Free amenities Laundry 7/11 on site Buffet breakfast
Stayed in May 2024
Reviewed: 8 May 2024
David
IsraelNo public bath. No real lobby to sit in. It’s a bit far away from the action for tourists. Perhaps better suitable for people on business trips
Clean and comfortable
Stayed in May 2024
Reviewed: 8 May 2024
Roberto
ChinaNothing to mention
Location was great, in a very quite and elegant area and close to the Metro station. Rooms are of a good size considering the standard of Tokyo. Very good breakfast at the Hearth restaurant. Hotel very clean.
Stayed in May 2024
Reviewed: 7 May 2024
Po
Hong KongInsufficient variety in breakfast.
The room size is good by Japan standard. The amenities are sufficient.
Stayed in May 2024
Reviewed: 7 May 2024
Kylehorwood
United KingdomWhen we was staying there, it was being cleaned once a day which felt like a little over the top, but I did see that in April they were reducing it, so I'm sure it's even better now!
The hotel room was so clean and was nice and roomy, the bathroom was really nice too. The whole hotel was clean and well kept. The staff was great and even understood our broken Japanese, and were happy to help.
Stayed in March 2024
Reviewed: 7 May 2024
Eren
SwitzerlandBreakfast was ok but there could have been more choice and gone on for longer than 10:00. Some people like sleeping longer on holidays…
Very clean, modern and well-equipped with amenities and comfort. Staff is friendly and efficient.
Stayed in May 2024
Reviewed: 7 May 2024
Lynne
New ZealandI found the rooms small
It’s convenient location
Stayed in April 2024
Reviewed: 7 May 2024
Helen
AustraliaCould hear cleaning staff in the morning and a baby crying from a room around the corner
Clean, comfortable, welcoming and quiet location
Stayed in May 2024
Reviewed: 5 May 2024
Sarah
AustraliaBeautiful rooms, very convenient 7-11 in the basement also a restaurant on the ground floor. Very clean
Stayed in April 2024
Reviewed: 5 May 2024
Lisa
United KingdomWe had to leave and go home after our trip
Really good location, we could walk everywhere and the place was just amazing. Plus the free pjs every day the room was cleaned and towel replacements.
Stayed in April 2024
Reviewed: 5 May 2024
Mirtha
United StatesThe location was very good and easy to get to the metro/train station. The rooms were clean and spacious given the size of rooms in Japan and they were very quiet. Very nice bathroom layout.
Stayed in April 2024
Reviewed: 4 May 2024
Andre
BelgiumNo coffee powder in the room, only teas
Efficient, clean and quiet
Stayed in April 2024
Reviewed: 4 May 2024
Brian
United StatesNothing bad to say, we had a great stay!
We liked everything, the bed was comfy, good AC, view, really nice bathroom. It's not a super spacious room but we knew that before booking. Be aware the location of the hotel is not really in the heart of bustling Shinjuku, but more a hotel and shopping center. We stayed at the Prince Shinjuku earlier in the trip and you get that downtown crazy busy Shinjuku right outside the hotel, while this was a lot more relaxed, but a longer walk to things. I would stay here again though!
Stayed in May 2024
Reviewed: 4 May 2024
Graham
United KingdomLike most sensibly priced hotel rooms in Tokyo the room was small with the double bed up against one wall.
Quiet location just 10mins walk from the metro. Helpful staff, clean well serviced rooms and good breakfast. The in house 24hr convenience store was an unexpected bonus. The unusual looking shower/bathroom turned out to be very functional.
Stayed in April 2024
Reviewed: 4 May 2024
Samaak
CanadaThe rooms are a little smaller than what we are used to in Canada/America but not a deal breaker.
The hotel is in a great location that is accessible through train or bus via 5-10min walk. The transit system is top notch and we were always a few minutes away from downtown shinjuku or shibuya. Great spot.
Stayed in April 2024
Reviewed: 4 May 2024
Andor
HungaryDaiwa Roynet is a perfect place for a solo traveller who wants to be close to the busy scenes of Tokyo. It is comfortable, nice and tody, and the crew was really helpful with everything. The hotel also has a really nice restaurant! I wish I could have stayed longer.
Stayed in May 2024
Reviewed: 4 May 2024
Thomas
United StatesAlthough the breakfast choices and taste were very good, the facility was too small for the number of guests. Even at 7am (earlier than peak time), each there was a delay while we waited for a table, in addition to the long line for the coffee machine.
Great location and reasonable price. Very good breakfast
Stayed in March 2024
Reviewed: 4 May 2024
Mohamed
Maldives-
The hotel was amazing, amenities, sizing, and the food at the breakfast was really nice too. We were a bit worried about having two large luggages and two small ones but the room accommodated everything really well. Love the fact that we got complimentary goods at the lobby for skincare/tea/coffee. The staff were really accommodating as well and helped us transfer our luggage super smoothly to the next location. Would definitely stay here again!
Stayed in May 2024
Reviewed: 2 May 2024
Palli
IndiaNothing
Perfect stay/base for your Tokyo trip ! It’s conveniently located close to shinjuku (just one subway stop away (Nishi Shinjuku), there’s a good restaurant close by called. johnathans, must visit the shinjuku chuo park which is at walking distance ! Rooms are well sized (for Japan standards), staff is extremely helps and courteous, couldn’t recommend it more! Loved our stay !
Stayed in May 2024
Reviewed: 2 May 2024
Kelsey
United StatesWish the blackout curtains made the room truly blacked out (some light peaked out through edges). Can’t be changed and not a real complaint, but I wish it were a little closer to a station. It’s not far when you’re going out for day-to-day, just seems farther when you’ve got a heavy suitcase. Since the hotel has a restaurant and café, it would be nice to have an agreed to discount for guests.
Friendly staff Nice soaking tub Lovely scented bath products Complimentary bath salts, capsules, mouthwash, ear plugs, face wash (2-step: oil and cleanser), toner, moisturizer, hair ties, etc. Big, comfortable bed, Multiple light sources controllable from bed or wall switches Free rentals for an assortment of items (iron/ironing board, power converters/adapters, curling iron, and more) Convenience store (conbini) in basement Doorbell and light system that lets housekeeping staff know their is a guest inside (due to dead bolt being engaged) Electronic bidet with soft-close lid
Stayed in April 2024
Reviewed: 1 May 2024
Po
Hong KongThe breakfast is ordinary.
New hotel in convenient location. The room is relatively big by Japan standard.
Stayed in May 2024
Reviewed: 1 May 2024
Poorani
MalaysiaThe reception staff were ok, not much info given regarding extra stuff around the hotel eg for the coffee, creams and freebies The room orientation was awkward with the bed against the wall.
Excellent location, amenities and homely feel.
Stayed in April 2024
Reviewed: 1 May 2024
Devp93
United KingdomA little bit of a walk away from the heart of the action in Shinjuku, but quiet and peaceful at night. Room on the smaller side, but common for the area.
Very clean, and close enough to Nishi Shinjuku station. Lots of complementary amenities at the hotel. Easy check in and out process and staff able to store luggage for us. Bed very comfortable and good shower.
Stayed in April 2024
Reviewed: 30 April 2024
Alexandrina
Germany-
7/11 on the ground floor of the hotel, comfy room
Stayed in April 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content