If you're looking for personalised service this is not for you. Staff were helpful but it's a clinical & automated environment.

Location couldn't be better, only minutes from Namba station, Dotonbori & short walk to Kuromon markets. Comfortable, clean, free luggage lockers, very good buffet breakfast.

Stayed in October 2023

Nothing I dislike.

Never expaect the location is near to the prime area and the room is bigger then other that i stay. The staff is very friendly and helpful.

Stayed in October 2023

Feel good

Stayed in October 2023

Soft pillow. Distribution of wall plug not adequate

Location (walking distance to dotonburi and railway services). Self laundry service. Buffet breakfast had good selection.

Stayed in October 2023

Pillows are hard

Stayed in a smoking room and thank goodness the stench wasn’t always around like some other hotels. Not a smoker here. The room has a refreshing spray so you can kinda spray the smoke away LOL but truthfully depends on whether your neighbours are chain smokers. Luckily mine only smoked once a day so the smell didn’t come! Friendly staff and they allow you to borrow umbrellas on rainy days :)

Stayed in October 2023

Perhaps cause I arrived on a public holiday, the staff were incredibly strict on check-in time of 4pm. But my companion who came the next day could check in slightly earlier around 3pm.

Helpful and friendly staff. Convenient location.

Stayed in October 2023

Room size too small

Location

Stayed in October 2023

The pillows are hard

Great location. Nearest exit is B6 but has stairs, while exit 24 has an escalator (walk 30 seconds and u are there!). If taking the nankai train, take the north exit and walk on the main road to get to the hotel as it is much faster. Breakfast looks like not much but it’s actually amazing with great variety. The ‘main dishes’ varied slightly each day, but staples like onigiri and bread don’t change!

Stayed in October 2023

The bed was a bit hard.

Amazing location! Right by the river and very close to Namba station. Staff were very friendly and facilities were great. There were lockers to leave my bags in before check-in time. Breakfast was very nice too.

Stayed in October 2023

Breakfast was great and delicious

Stayed in September 2023

Near attractions

Stayed in September 2023

None

Good location and equipment!

Stayed in July 2023

Newly opened Toyoko-Inn in Namba, close to the railway station and to the shopping / nightlife streets. Provides good basic accommodation. There is a large breakfast hall providing simple but tasty Japanese-style breakfast. Has practical amenities like laundromats, lockers to keep luggage before check-in / after checkout, free wifi + power outlets in the lobby.

Stayed in August 2023

good location - 5 mins from station, Room is clean, with breakfast. Reasonable price. Staff was helpful when we encountered typhoon.

Stayed in August 2023

It is kind of slippery on the ice maker area as some people would dispense more ice cubes than their paper cups can handle. Excess ice cubes tended to fall on the tiled flooring that created a puddle. My 11-year old kid slipped on it one night and badly hurt his knee. The staff hurried and wiped the puddle when they saw us and were very kind to ask if they could also wipe dry my son's shoes. I politely declined and said that it is fine. Maybe you can put some carpeting on some areas in the lobby for added safety. Also, in our 6 nights stay, we only had the chance to experience the complimentary breakfast once because the breakfast is from 6.30-9am only. Coffee flows until 10am though. Maybe you can extend the breakfast hours?

Location is excellent. I like the quick, no human touch check-in process. I like that there is a microwave to heat our food, ice maker, and water dispenser. There are vending machines for water, iced tea, coffee and beer. The lobby is wide and open. I am able to work, do a video call with privacy even in the lobby. There is even a printer free to use. There is also a laundromat though you have to pay 30Yen for the laundry powder, 200Yen for a 31-min full load wash, and 100Yen for a 11-min dryer, which you can top up to fully dry your clothes. But all equipment are new so the experience overall is great!

Stayed in August 2023

The room was a bit small, but it was fine for one night.

It was located just outside an exit from the station and it was very convenient.

Stayed in August 2023

Great location Very close to shops and restaurants. Prompt and positive service

Stayed in July 2023

Location Very good

Stayed in July 2023

average room and facility

good location

Stayed in April 2024

I had a very bad experience with one hotel front desk. He had bad manner to customer. May be only individual problem as I had no bad experience with other hotel staffs. This conflict came from his written correspondence. The way he presented not a good customer mind because he wanted to be right at all time. This hotel should provide more language training to staffs, especially in "ENGLISH". From this experience, Tokoyo Inn will be my last choice to stay in Japan.

Breaksfat was okay.

Stayed in March 2024

The bed firmness is very hard which meant I did not sleep well. They do not offer room cleaning everyday, instead they do this on your 3rd or 4th day stay.

Customer service was amazing!

Stayed in December 2023

Bed was hard with only 1 pillow provided. I wasn't able to sleep well, good thing I only stayed for 1 night.

I like that they have washer and dryer, good breakfast, close to train station and short walk to Dotonbori / Glico

Stayed in September 2023

There are no comments available for this review

Stayed in June 2024

There are no comments available for this review

Stayed in March 2024

There are no comments available for this review

Stayed in May 2024