Carpets could have used a cleaning and the shower was very hard to figure out! The shower head mechanism should have been explained in a small visual how to located in the bathroom somewhere. We could not shower because if this with the short one night stay! That was a really bad and frustrating thing for. Weary travelers on their way home to USA!

Very nicely appointed with linens towels and paper products. Clean and smelled good.

Stayed in May 2024

Quiet and clean Good breakfast

Stayed in May 2024

The luggage rack in the shuttle bus was not enough. The bus was always full as well. It's suggested to have a bigger size of bus for such a large hotel.

The room was spacious and comfortable. The breakfast was delicious with a variety of choices. Free shuttle bus to and from the airport was one of the reasons for choosing this hotel. The room rate was reasonable in comparing those downtown as it was quite expensive in Amsterdam.

Stayed in May 2024

Our AC stopped working just before going to sleep. To hot during the night but hotel took care of it next day and it was fixed when I returned to the hotel later that day.

Nice comfy rooms - good view - clean - good to have shuttle bus to and from airport. Bed was nice and comfortable.

Stayed in May 2024

None.

The checking in process at reception was very professional quick.The shuttel service was also very good.

Stayed in May 2024

Main restaurant was closed, bar restaurant was open. Could not cool the room down even though I had a/c set at 18 Celsius. Breakfast is not available until 0630; with requirement to check in 3 hours before international departure time, that seems late to have breakfast available-- 0600 would be much more in tune international flights.

Nice location, very nice room. Shuttle service timely and great.

Stayed in May 2024

The food in the sports bar… not pub food for sure and Thai veggie burger was horrible. Need more casual food in there and leave the fancy stuff for the other restaurant.

Clean beautiful rooms, kind staff, great shuttle drivers.

Stayed in May 2024

The hotel is displaying wear and tear signs and not a lot is being done to address it. So while the Steigenberger was great 4-5 years ago, it’s fine now.

Best value for money at Schiphol

Stayed in May 2024

I didn't dislike anything ..

The hotel provided a free shuttle service frequently. The room was good value and clean. The staff provided a good description of how to get to the hotel from the airport

Stayed in May 2024

Glasses in the room were plastic . Breakfast was too expensive.

Comfortable, close to the airport. Good shuttle service

Stayed in May 2024

Excellent breakfast and beautiful decoration

Stayed in April 2024

A very minor criticism (which shows how good the hotel is!) - the light switching in the room is a little idiosyncratic. Working out which switch controls which light takes a little more effort than it should, so maybe some labels would help. Other than that, I just wish I had more time in the hotel to experience the full depth of its qualities!

Ideally located for the airport - and Schipol railway station, thanks to the shuttle bus, but also far enough away from the main takeoff and landing paths that there was little noise. Beautifully presented, modern, quiet, clean room and bathroom with very comfortable bed, effective climate control and great shower. Many neat little details. Excellent food and drink in the media bar and unfailingly pleasant, smiling, enthusiastic, staff.

Stayed in May 2024

Everything ok

Breakfast not included

Stayed in April 2024

The bed was saggy in the middle, uncomfortable for the rest.

The location is convenient and the best part is prompt hotel shuttle service.

Stayed in May 2024

No real issues - the location was a bit far from town, but that was expected. On weekends there are no real options for food nearby - closest proper restaurant or supermarket was 5km away.

Large comfortable rooms, luxurious after a long flight. The staff found adjacent rooms which made the stay very easy. Staff were helpful and efficient. Quiet considering how close it is to the airport. There is a very large forest park just over the motorway for anyone wanting a run/cycle.

Stayed in April 2024

The restaurant prices and the fact the hotel is not close to other restaurants. Breakfast should be included in the price of the hotel.

Room, bed, airport shuttle service

Stayed in May 2024

Breakfast was a bit pricey at almost 30 euro each for buffet

Free shuttle service, nice hotel and facilities

Stayed in April 2024

Asked and the reception agreed to deliver tissue box as it ran out. but didn't happen. Too soft pillow as in most German hotels.

Room is clean n well furnished n upkept

Stayed in May 2024

Very clean and well appointed rooms that is close to airport and has a restaurant/bar and shuttle.

Stayed in May 2024

Pleasant room but very warm.Close to the airport but very quiet. Bed okay

Stayed in May 2024

Bars and restaurants are too expensive

Nice quiet room, nice table, nice bed, amazing SPA.

Stayed in May 2024

Nothing

The location

Stayed in April 2024

Shower water pressure was so weak

Easy to access to Airport. Clean and Quiet room Staffs are nice

Stayed in May 2024

the cold water faucet was blocked and we could not turn it. so we could not get water for a shower at the right temperature. we reported the problem at the front desk on departure

Stayed in May 2024