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Good facilities and helpful staff

We had booked via booking.com and confirmed the price for 2 adults and 2 children by email. Despite this they charged 150 euros extra for the kids on arrival and spent almost an hour (of our spa-time) checking us in. This was an annoying start. The Deluxe room was decent but nothing out of the ordinary. We found the room to be short a couple of bath robes and towels which was rectified by staff. 

The spa was nice, albeit a little crowded, and there is a nudist policy for the natural spa (the nicest part) after 17:00. We enjoyed the Turkish bath in the general admission area and the Sauna World. The kids liked the main indoor pool.

After this, “welcome drinks” were enjoyed in the hotel bar, but the only two choices were Prosecco and “juice”.

The dinner buffet was quite nondescript. It can best be described as a cross between a Las Vegas buffet 20 miles from the Strip crossed with Eastern European hospital canteen food in the 1990s. Nobody really liked anything except for the pork cheeks which were excellent. The dining room is quite grand and might be considered instagrammable by some. 

The next morning was started with a breakfast buffet. We had high expectations after reading the reviews on TripAdvisor, but it was quite disappointing. Again, nobody really liked anything and we ended up eating some fruit and yogurt (the Muesli and nuts were decent). Windfall vegans can rest assured that no hanging fruit was harmed in the making of any of the “juices”. The taste was horrible though.

Again, the spa was great. The natural spa is lovely and Sauna World is very enjoyable. Strangely there is no water available for hotel guests except small bottles you can purchase at the bar at exorbitant prices. Day spa guest can fill their own bottles at the entrance. Beer is priced quite reasonably. 

The check out is at 11:00 despite the spa time lasting till 14:00. Check-out was almost as cumbersome as the check-in procedure and took away another hour of spa-time.

Nice and clean room with balcony, tasty traditional cuisine. Wellness included in price of the room. Extra activities as billiard and bowling.

Nice location, quiet environment

So beautiful area, window's view to Zilina and mountiens, all stylized to P.Sagan cycling. Comfort room and bathroom. Great fitnessroom. Restaurant with really fine prices - beer Pilsner Urguell 0,5l €2,9, dinner menu including soup about €11.

Great location, Clean and very helpful staff.

Easy, last minute booking accepted, lovely warm room, car parking space available. All positive and would stay again.

Basic but clean and comfortable. Situated close to our long term business project in Zilina.

There was very great reception. Nice location. We arrived to go to SPA Aphrodite and everything was really great.

Apartment served its purpose for what I needed. Had a comfortable sleep.