• City view
  • Free WiFi
  • Bathtub
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Non-smoking rooms
  • Safe
  • Baggage storage
  • Heating

Offering a restaurant and a fitness center, BEST WESTERN PLUS Carlton Plaza Hotel is located in Victoria. Free Wi-Fi access is available. Cedar Hill Golf Course is 3.1 mi away. A TV and a desk are featured in each guest room at Carlton Plaza Hotel. Tea and coffee-making facilities and a mini-refrigerator are provided. Ironing facilities are included. At BEST WESTERN PLUS Carlton Plaza Hotel you will find a business center, on-site shops and concierge services. Butchart Gardens is 25 minutes’ drive from this hotel. Dragonfly Hill Winery and Vineyard is 11 mi away.

Couples in particular like the location – they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Best Western Plus
Hotel chain/brand
Best Western Plus

Property highlights

Located in the heart of Victoria, this hotel has an excellent location score of 9.0

Private parking available


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 sofa bed
and
2 queen beds
1 king bed
1 king bed
and
1 sofa bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.1
Facilities
8.4
Cleanliness
8.9
Comfort
8.8
Value for money
8.0
Location
9.0
Free WiFi
8.4
Select topics to read reviews:

See what guests loved the most:

  • Joyce
    Canada Canada
    Central, really great restaurant next door(The Ruby). Staff were helpful and very pleasant.
  • Glenda
    Canada Canada
    We enjoyed our stays. We love the suite,its clean and we’re comfortable. Best for big family like us.
  • Stefan
    United Kingdom United Kingdom
    Great location, not too busy or noisy around the hotel. Plenty of food and drink options nearby. The room was spacious and clean.

Hotel area info

Restaurants
1 Restaurant On Site

  • The Ruby on Johnson
    • Cuisine
      American • Tex-Mex • Local
    • Open for
      Breakfast • Brunch • Lunch
    • Ambience
      Family-friendly
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

Amenities of BEST WESTERN PLUS Carlton Plaza Hotel
Great facilities! Review score, 8.4

Most popular amenities
  • Private Parking
  • Free WiFi
  • Non-smoking rooms
  • Family rooms
  • Restaurant
  • Fitness center
  • Tea/Coffee Maker in All Rooms
Bathroom
  • Toilet paper
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
Bedroom
  • Alarm clock
View
  • City view
Kitchen
  • Coffee machine
Media & Technology
  • Flat-screen TV
  • Cable channels
  • TV
Food & Drink
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is available at a location nearby (reservation is not needed) and costs CAD 20 per day.
  • Valet parking
  • Electric vehicle charging station
Front Desk Services
  • Concierge
  • ATM on site
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
  • Business center
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Key card access
  • Key access
  • 24-hour security
  • Safe
General
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Air conditioning
  • Smoke-free property
  • Heating
  • Elevator
  • Family rooms
  • Hair/Beauty salon
  • Non-smoking rooms
Spa
  • Fitness center
Languages Spoken
  • English
  • Spanish
  • Hindi
  • Korean
  • Punjabi
  • Chinese

House rules

BEST WESTERN PLUS Carlton Plaza Hotel takes special requests – add in the next step!

Check-in

From 4:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of CAD 200 is required on arrival. That's about USD 145. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
CAD 30 per child, per night
Crib upon request
Free
3+ years
Extra bed upon request
CAD 30 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 19

Pets

Pets are not allowed.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Mastercard Visa Carte Blanche Discover JCB Diners Club American Express Cash is not accepted BEST WESTERN PLUS Carlton Plaza Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Please note, the property's parking lot cannot accommodate vehicles over 6.2 ft (6' 6"). The property offers valet parking at a cost of CAD 20 October through April and CAD 30 per night May through September. Electric vehicle charging station is available at the property.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

A damage deposit of CAD 200 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about BEST WESTERN PLUS Carlton Plaza Hotel

  • Yes, BEST WESTERN PLUS Carlton Plaza Hotel is popular with guests booking family stays.

  • BEST WESTERN PLUS Carlton Plaza Hotel has 1 restaurant:

    • The Ruby on Johnson

  • Check-in at BEST WESTERN PLUS Carlton Plaza Hotel is from 4:00 PM, and check-out is until 12:00 PM.

  • Room options at BEST WESTERN PLUS Carlton Plaza Hotel include:

    • Quad
    • Suite
    • Double

  • BEST WESTERN PLUS Carlton Plaza Hotel is 500 feet from the center of Victoria. All distances are measured in straight lines. Actual travel distances may vary.

  • BEST WESTERN PLUS Carlton Plaza Hotel offers the following activities/services (charges may apply):

    • Fitness center

  • The prices at BEST WESTERN PLUS Carlton Plaza Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.