Get the celebrity treatment with world-class service at Tawa Refugio del Puelo

Facing the beachfront, Tawa Refugio del Puelo offers 5-star accommodation in Puelo and has a garden, terrace and restaurant. Among the various facilities of this property are a bar, water sports facilities and a private beach area. There is free private parking and the property offers paid airport shuttle service. At the hotel, each room comes with a desk, bed linen and a balcony with a mountain view. All rooms have a private bathroom with a shower, free toiletries and a hairdryer. All guest rooms will provide guests with a wardrobe and a kettle. Tawa Refugio del Puelo offers a hot tub. Guests at the accommodation will be able to enjoy activities in and around Puelo, like hiking, windsurfing and cycling. The nearest airport is El Tepual Airport, 164 km from Tawa Refugio del Puelo.

Couples particularly like the location — they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.7)

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.4
Facilities
9.4
Cleanliness
9.7
Comfort
9.8
Value for money
8.8
Location
9.7
High score for Puelo
Select topics to read reviews:

See what guests loved the most:

  • Jose
    Chile Chile
    Nos encantó! Muy cómodo, preciosa vista e instalaciones. El personal muy acogedor
  • Catalina
    Chile Chile
    Me encantó el lugar, la decoración y lo amable de los trabajadores del hotel.
  • Florence
    France France
    Le site, le design et le confort de l'hôtel et la gentillesse du personnel

Hotel surroundings

Restaurants
1 restaurant on site

  • Tawa
    • Cuisine
      Local
    • Open for
      Lunch • Dinner • High tea • Cocktail hour
    • Ambiance
      Family friendly
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

Facilities of Tawa Refugio del Puelo
Great facilities! Review score, 9.4

Most popular facilities
  • Free parking
  • Airport shuttle
  • Facilities for disabled guests
  • Beachfront
  • Restaurant
  • Family rooms
  • Non-smoking rooms
  • Bar
  • Private beach area
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
View
  • River view
  • Mountain view
  • Garden view
  • Lake view
  • View
Outdoors
  • Outdoor fireplace
  • Picnic area
  • Outdoor furniture
  • Beachfront
  • Sun terrace
  • Private beach area
  • Patio
  • Balcony
  • Terrace
  • Garden
Kitchen
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Drying rack for clothing
  • Fold-up bed
  • Clothes rack
Activities
  • Walking tours
    Additional charge
  • Beach
  • Evening entertainment
  • Water sport facilities on site
  • Horse riding
    Additional chargeOff-site
  • Cycling
    Off-site
  • Hiking
    Off-site
  • Canoeing
    Off-site
  • Windsurfing
    Off-site
  • Games room
  • Fishing
    Additional charge
  • Hot tub
Living Area
  • Seating Area
  • Desk
Food & Drink
  • Coffee house on site
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Bar
  • Tea/Coffee maker
Internet
No internet access available.
Parking
Free private parking is possible on site (reservation is not needed).
  • Accessible parking
Reception services
  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Tour desk
  • Express check-in/check-out
Entertainment and family services
  • Indoor play area
  • Board games/puzzles
  • Board games/puzzles
Cleaning services
  • Daily housekeeping
Business facilities
  • Meeting/banquet facilities
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Designated smoking area
  • Non-smoking throughout
  • Hardwood or parquet floors
  • Heating
  • Soundproofing
  • Packed lunches
  • Soundproof rooms
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
Accessibility
  • Wheelchair accessible
  • Entire unit wheelchair accessible
  • Entire unit located on ground floor
Wellness
  • Hot tub/Jacuzzi
Languages spoken
  • English
  • Spanish

House rules

Tawa Refugio del Puelo takes special requests - add in the next step!

Check-in

From 15:00 to 23:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
US$50 per child, per night
Cot upon request
US$0 per child, per night
3 - 12 years
Extra bed upon request
US$50 per child, per night
13+ years
Extra bed upon request
US$85 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Maestro Mastercard Visa Red Compra Diners Club American Express Cash is not accepted Tawa Refugio del Puelo accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Tawa Refugio del Puelo in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests will receive a rental agreement which must be signed and returned to the property prior to arrival. If guests do not receive the agreement on time, they should contact the property management company at the number on the booking confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about Tawa Refugio del Puelo

  • Tawa Refugio del Puelo offers the following activities / services (charges may apply):

    • Hot tub/Jacuzzi
    • Cycling
    • Hiking
    • Games room
    • Fishing
    • Canoeing
    • Windsurfing
    • Beachfront
    • Evening entertainment
    • Horse riding
    • Walking tours
    • Private beach area
    • Water sport facilities on site
    • Beach

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Tawa Refugio del Puelo on this page.

  • Tawa Refugio del Puelo has 1 restaurant:

    • Tawa

  • The prices at Tawa Refugio del Puelo may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Tawa Refugio del Puelo is 4.3 miles from the centre of Puelo. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Tawa Refugio del Puelo include:

    • Double

  • Check-in at Tawa Refugio del Puelo is from 15:00, and check-out is until 12:00.