Atour Hotel Hangzhou West Lake Cultural Plaza Shangtang Road features free WiFi throughout the property and views of city in Hangzhou. The property is around 6.3 km from Wushan Square, 10 km from Lingyin Temple and 11 km from Xixi Wetland. The property is 1.4 km from the city centre and 5 km from Hangzhou East Railway Station. All rooms are fitted with air conditioning, a flat-screen TV with cable channels, a kettle, a shower, free toiletries and a desk. At the hotel the rooms are fitted with bed linen and towels. Speaking both English and Chinese, staff at the reception can help you plan your stay. Remnant Snow on the Bridge in Winter is 4.6 km from Atour Hotel Hangzhou West Lake Cultural Plaza Shangtang Road, while Bai Causeway is 4.8 km from the property. The nearest airport is Hangzhou Xiaoshan International Airport, 29 km from the accommodation.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.8)


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
1 large double bed
2 double beds
1 large double bed
1 single bed
and
1 double bed
1 large double bed
1 double bed
and
1 large double bed
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Guest reviews

Categories:

Staff
9.7
Facilities
9.4
Cleanliness
9.1
Comfort
9.6
Value for money
9.7
Location
8.8
High score for Hangzhou
Select topics to read reviews:

See what guests loved the most:

  • Mark
    United Kingdom United Kingdom
    Perfect location to get to fantastic places on metro 200 metres from metro line perfect!
  • Oxana
    Russia Russia
    Прекрасный отзывчивый персонал. Отличные завтраки. Большой уютный номер. Сотрудники ресепшн позаботились о заказе такси в аэропорт без какой-то дополнительной оплаты, постоянно предлагают ароматный вкусный чай, улыбчивые и полезные, спасибо!

Hotel surroundings

Facilities of Atour Hotel Hangzhou West Lake Cultural Plaza Shangtang Road
Great facilities! Review score, 9.4

Most popular facilities
  • Free WiFi
  • Family rooms
  • Facilities for disabled guests
Bathroom
  • Toilet paper
  • Towels
  • Additional bathroom
  • Bath or shower
  • Slippers
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linen
View
  • City view
  • View
Kitchen
  • Electric kettle
Room Amenities
  • Clothes rack
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Services
  • Lockers
  • Luggage storage
  • Wake up service/Alarm clock
  • 24-hour front desk
Safety & security
  • Safety deposit box
General
  • Air conditioning
  • Carpeted
  • Family rooms
  • Facilities for disabled guests
Accessibility
  • Emergency cord in bathroom
  • Wheelchair accessible
Languages spoken
  • English
  • Chinese

Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

Atour Hotel Hangzhou West Lake Cultural Plaza Shangtang Road takes special requests - add in the next step!

Check-in

From 14:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa UnionPay credit card UnionPay debit card JCB Diners Club Cash is not accepted Atour Hotel Hangzhou West Lake Cultural Plaza Shangtang Road accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Atour Hotel Hangzhou West Lake Cultural Plaza Shangtang Road in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

FAQs about Atour Hotel Hangzhou West Lake Cultural Plaza Shangtang Road

  • Yes, Atour Hotel Hangzhou West Lake Cultural Plaza Shangtang Road is popular with guests booking family stays.

  • Room options at Atour Hotel Hangzhou West Lake Cultural Plaza Shangtang Road include:

    • Double
    • Twin
    • Suite
    • Family

  • Check-in at Atour Hotel Hangzhou West Lake Cultural Plaza Shangtang Road is from 14:00, and check-out is until 12:00.

  • The prices at Atour Hotel Hangzhou West Lake Cultural Plaza Shangtang Road may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Atour Hotel Hangzhou West Lake Cultural Plaza Shangtang Road is 800 yards from the centre of Hangzhou. All distances are measured in straight lines. Actual travel distances may vary.

  • Atour Hotel Hangzhou West Lake Cultural Plaza Shangtang Road offers the following activities / services (charges may apply):